Kmart has been closing stores and consolidating the last few years. As a result, many of cut staff and locations around this area have been shut down. This one has managed to evade that and couldn’t honestly say if this location might be in a similar predicament. Yes, there are very little staff. Yes, because of this, many areas of the store are not duly organized compared to Target’s and many other well-to-do chains. This location has been here since I was born haha. Fun Fact: I remember before Kmart bought Sears, that the world hq was located in Troy before relocating to Hoffman Estates, Il As of late and today, I come here for clothes on clearance primarily. Other than formal wear(which Kmart still has), I primarily come to «working class» retailers like Target, Kohls, Kmart, Meijer, etc. Macy’s, JcPenney, and all mall retailers as well as Men’s Warehouse and Joseph A Bank are better for carefully selection of formal clothing. 4.99 for tees and short-sleeve button downs and a bunch of summer stuff. With rewards points, can’t beat it. Even if it isn’t the most aesthetically pleasing, Kmart still has a lot of stuff for value prices that can be often overlooked!
Carol C.
Tu valoración: 5 Troy, MI
I love this Kmart. I shop there & on line. I have never had a problem. They have good quality & you sure can‘t beat their prices. I can always find what I‘m looking for. Carol from Troy, mi.
Lisa W.
Tu valoración: 1 Troy, MI
This K-Mart deserves Zero Stars. Hands down, the worse store ever! I will now drive the extra 2 miles down Dequindre to TARGET!!! If you want a store that is disorganized, no one ever around for assistance, Customer Service that is non-existant and customers who are rude, don’t speak English and argue every single item they buy — holding up the line for 50 cents but drive off in a Mercedes, this is the store for you!!!
Jim O.
Tu valoración: 2 Sterling Heights, MI
Wow. Now I know why I do not frequent k mart. lured in because I needed some diet Pepsi. Store in disarray. Four lines open two people in each. Still took over 15 minutes to get checked out. cashier was overwhelmed. He actually took out pen and paper to try to make sure change was correct. will not be surprised to see going out of business signs here sometime soon.
Paul M.
Tu valoración: 1 Fraser, MI
Sad. I can clearly see why Kmart is losing mart share. This store is horrible. The store is very disorganized. I swear the heat was set on 90. No joke it was completely stifling in there. I stopped in for a simple power strip. The store wasn’t busy at all, and it still took over twenty minute to just check out. There were 4 lanes open and every one of them was having issues. Either the staff needs more training, or a major upgrade to the computer/register system.
Nick Z.
Tu valoración: 1 Cleveland, OH
Went here to find a baseball bat, and found disorganized shelves that were mostly empty. Selection was horrible, the bat we ended up buying looked like someone had already used it in home run derby(we were desparate). When we got to the checkout we had to complete a survey on the ATM keypad to make our purchase. Next time I’ll drive the extra two miles to Target.