Metropolitan Bridal Gallery

Warning all future brides on staten island: I’ve had a very difficult experience working with Bliss Couture on Maplewood Ave (formerly Metropolitan Bridal on Lincoln Ave). It’s not so much the product that is difficult but the communication. The owner hasn’t come through with any of the dates that they’ve committed to since the beginning. I’m now promised to receive my veil on Jan 2^nd. which leaves only 2 days to find a replacement if it doesn’t work out. Needless to say, weddings are stressful enough. If you can avoid additional stress, i’d highly recommend to get your stuff somewhere else.
As previous reviews have stated, the staff mean well and they drop the ball all the time.

I got my dress from Metropolitan Bridal for a very cheap price. Even though the sample dress didnt fit me and it was discontinued I still took the chance and bought it. The seamstress Sara did wonders, they charge way too much for alterations if not included in gown price, which the seamstress does not get full of. I ordered my mothers dress from here, another dress for another party more of a prom gown, and i purchased my veil from here. Overall I was pretty satisfied unlike other customers that were there. I got a good deal with minor headaches :) the other wedding dresses are pretty cheap as well if your looking for better quality and style than davids bridal most of their dresses are PRACTICAL not with $ 7000 price tags couture gowns you only see in magazines. TAKE A LOOK i think their address moved to 17 lincoln ave.

I went to this place a few months ago looking for a wedding dress. The lady that was taking care of me was very sweet and kind. I went in on a Sunday I was the only one there. Had the place to myself. I looked around chatted with the girl told her what I liked what I didn’t like she bought out a lot of dresses. I tried on dresses I thought I wouldn’t like but I end up liking them. What I like about this place is that they have amazing price’s and that there isn’t an alterations fee. I would really check this place out they don’t rush you they don’t try to push a sale on you and they aren’t rude. They have a wide selection on wedding dresses I havent found anything else that beats it on Staten Island. Check it out!

AWFUL AWFUL AWFUL. Went to this place in March to order my bridesmaids’ gowns, for my Sept. wedding, which is in 5 days. In Aug (at the 5 month mark) when they said the dresses would be ready, we were calling non stop and hadn’t heard from them about the dresses. A few days go by and my irate B-​Maids called to check on the status of our dresses, they said that someone who worked there ordered the wrong dresses and they had to put in the new order for our dresses and they would be here the week of my wedding. Unbelievable. They never alerted me to tell me my gowns were not correctly ordered, so my hands were tied. So now a week before my wedding my girls have to rush there for alterations, which we still have to pay for. So unprofessional and rude. The owner is a fat money hungry cow who waits on putting orders in and then LIES and tells her customers they are back ordered, or that someone put the wrong order in. Total bullshit. This woman is being reported to the better business bureau.

The staff and owner of Metropolitan mean well, but they drop the ball often enough for customers to get really frustrated.
Once the owner found out what kind of dress I was looking for (not white, not a ballgown, not too sexy), she immediately found the perfect dress. Since it was my first time dress shopping, I decided not to buy it and to look around a bit more. Nothing matched up, and a few weeks later I returned to Metropolitan to buy what I had begun thinking of as «my dress». The owner dropped the price by $ 500 for us, to seal the deal. She also dyed my shoes the EXACT color to match the dress.
Fittings were sometimes smooth, sometimes backed up AND CRAZY DISORGANIZED. The seamstress is a true artist and hemmed my unhemmable dress by cutting off the bottom beads and detail and raising it several inches. It was painful to watch but flawlessly executed!
My main complaint was with my veil. I had said from day one that I wanted a small, plain, ivory birdcage veil. They kept delaying and not ordering it. They assured me that they would have it by the week before the wedding. Imagine my horror when I saw what they had ordered — a peach shoulder-​length blusher. My mother and I had a fit, and sure enough, when she picked up my dress a few days before the wedding, they had included the correct veil. Whew.
Be wary and stay alert. The dress + slip + veil + alterations + shoes was all under $ 2000. Not too bad.

Horrible, horrible, horrible. If I could give a place 0 stars I would. They moved now to Lincoln Ave FYI. Anyway, they are nice when they want to get the sale.
Long story short they will overcharge you by hundreds on their gowns, they jack up the prices for alterations, etc. When I found out we were being scammed after we gave a deposit on a gown, I questioned the owner about it when she became irate. Moral of the story, we got our money back and went elsewhere. They are crooks. Girls do your research on the Internet and know the prices of gowns, etc before you go into places.