Use to go here a lot years a go. So decided to make a stop in with the family and get a bite to eat. The place was musty smelling and my wife’s coffee cup still had lipstick marks on it. I had hair in my corned beef hash and my omelette looked like nothing more then scrambled eggs with cheese ham and broccoli thrown on it. The waiter was good but the places overall hygiene has gone tremendously down hill. Even after my complaint of the hair in the food they still have me a pretty hefty bill. Telling me they are use to the complaints and really don’t care much for their reputation or customer base. Well goodbye Colonnade!
Lance D.
Tu valoración: 1 Staten Island, NY
It was dinner time. So, we headed to eat at ANDREWS Diner. However; when we got there the place was packed. Therefore; I said to my wife, lets then go to Colonnade Diner. That was my first mistake. We were seated and given menus. The order was taken quickly. Then expecting the RELISHTRAY(Coleslaw, Pickles, Beets, and Chickpeas) to be served, we only received a basket of bread. I later found out why. Continuing, my wife ordered a Scallops dinner($ 24.99), and I ordered an Open Turkey($ 17.95) dinner. Her Scallops were burnt, but she refused to return it(not knowing what might happen if she did), and my Turkey was heated in their microwave to get it hot, however; shoe leather would be easier to eat then the turkey I was served. All in all the food was BAD, the service okay, and prices TOOHIGH. As to the reason I did not receive the RELISHTRAY, they told me that if I ordered a hamburger, I would have received it. My answer was I spent over $ 50.00 and should have received it with ordering 2(if not one) dinners. They responded, if you would have asked, maybe you might have been given it. My answer is, I have no interest in ever going back to your diner. There are MUCHBETTERDINERS in the area. ANDREWS Diner, ANNADALE Diner, PAGE Diner, WOODROW Diner, and The DAKOTA Diner, to name a few. Go elsewhere, get treated better, and eat better food. Colonnade’s food and reasoning SUCKS!!!
Al P.
Tu valoración: 2 Staten Island, NY
The only thing that keeps me coming, is the beautiful out door seating. Food is OKAY. Staff is horrible, your not even greeted appropriately.
Lenny K.
Tu valoración: 3 Edison, NJ
It’s a diner on stilts with parking underneath. Too close to the water thus subject to flooding otherwise so I have been told by nearby residents. Nice breakfast menu. Friendly staff. My broccoli and cheddar omelet was fine. I didn’t want potatoes or toast. They offered me tomatoes as a side but I declined. The thing that bothered me is that they still brought my dish with both potatoes and toast. What a waste of food. But still a good place especially if you have happen to be visiting someone at the nearby hospital.
Michelle G.
Tu valoración: 3 Union City, NJ
Went in tonight for dinner with my family and food was good! Went down in overall experience since our order was a little messed up gave us french fries instead of mash potatoes and forgot the boys chocolate milk, although they were fine with water. Didn’t check up much to make sure things were fine. Would have liked if he stopped by more in order to give us some more napkin or even to-go boxes. Side note, cheesecake was AMAZING!
Laura S.
Tu valoración: 1 Kissimmee, FL
I ordered the onion soup today and it was burned, but its food im not going to waste it and I usially dont like to complain at a restaurant. Then I ordered some fries with cheese and gravy on the side. The fries were soggy and greasy and we tried eating them but it was just gross. I love their pickels and coleslaw so I ordered a side of it and you should of seen the look of disgust on the waitresses face. She told me it would cost extra and my meal doesnt come with it, because I expect free food at a restaurant and dont expect to pay for food I order. I told her fine if it’s too much trouble dont worry about it. She tried to make up for it by brining us a little bit, a small side of coleslaw and 2 pickles and she said this is all I can bring you. I told her no I asked for an order of it and I was willing to pay whatever it was for it, but im upset because the food was burned and the fries are soggy and I have needed a refill for 15 minutes. She was sorry and brought me out a new onion soup and took the fries off the bill. I told her I wanted the check and took it to the manager and told her the story and she couldnt care any less about my situation, she just blamed the waitresses accent. I wont be going back there its just not the same since Sandy.
John N.
Tu valoración: 5 Dongan Hills, Staten Island, NY
My go to middle of the night dinner. Burgers and breakfast I stick with I’m a creature of habit. Also Rob is the best waiter there always doing the right thing and gives his tables plenty of attention!!!
Fudge T.
Tu valoración: 5 Staten Island, NY
The food is always good! Breakfast, lunch and even dinner with their 40th anniversary menu are prices that can’t be beat for the standards of what every diner should always be like.
Sam S.
Tu valoración: 3 Staten Island, NY
Food wasnt bad, BBQ sauce came in a plastic thing like McDonalds. Lamb portion could have been bigger for the price.
Jennifer W.
Tu valoración: 2 Brooklyn, NY
I’ve been here several times over many years and it used to be a great diner, but I really can’t say that after tonight. My husband and I ordered two cheeseburgers with fries medium well. What we got when we picked up our food was one cheeseburger medium well and one disgusting lump of blood red meat that they call a burger. I wasn’t impressed with the fries either as they were soggy and very greasy. I tried to eat it and I actually had to stop to avoid getting sick. My husband was sweet enough to share his burger with me. The burger clearly wasn’t cooked. Never again. I am nauseated as I write this. I don’t care that this is the closest diner to me, it’s worth it to me to drive further and not get sick.
Cai Z.
Tu valoración: 2 Brooklyn, NY
I was here three times. Once was for breakfast because it was the closest one and I haven’t had diner food for a long time. It was pretty average, you can find it at any diner. But my boyfriend said dinner would be better, so i gave it another try. Finally I came here for dinner. They had the deal, I believe it was either a 3 or 4 course meal for $ 20. The food was actually pretty good for the price. The pork chops was moist and not dry. My spaghetti was pretty good. We couldn’t finish the food! I brought my in laws here for this deal but sadly it was the weekends and they didn’t have the deal. But we still had our dinner there regardless. My boyfriend really liked their pork chops but they did say that they didn’t have the same pork chops from that deal and the chef that normally cooks it is not there. But they still said they are able to make it for him. This time the pork chops was disappointing, it was dry! BTW the service is not good here. The servers are really rushy and it’s not even busy! They aren’t attentive and they disappear for a long time. They are only at our table when we order and when they serve us our food. Then they are no where to be seen, even when we want our check. We had to ask the busboys to get our check.
Gus G.
Tu valoración: 4 Staten Island, NY
It’s been here forever. Usual diner food. Pretty good burgers and clean inside. Great for breakfast.
Hillary K.
Tu valoración: 3 Great Kills, NY
The food is good, standard diner food. Whenever we get a waitress we have bad service ranging from wrong food, or a cranky attitude or not asked if we need anything else between the time we get our food and when we have to flag her down and ask for the bill twice or else we’re just trapped at the table. Whenever it’s a waiter, we get checked on and don’t have issues.
Mary T.
Tu valoración: 1 Manhattan, NY
Head’s-up, if you are set on eating here, don’t read my review. I used to patronize the diner frequently until on 2 separate visits I found items that didn’t belong in my order. First time this happened there was a piece of old coffee filter and grounds in my ice coffee. The waiter made a joke that at least they belonged together. Second time I was half way through the serving of Cole slaw when I forked up a foil butter wrapper. How on earth that could happen is beyond me. Worse yet, I was gi distressed for 2 days afterward. Needless to say have not and will not give them a third chance. If you still decide to go here, check your food carefully before you eat.
Kat J.
Tu valoración: 2 Staten Island, NY
I am giving this 2 stars because the waitress was extremely friendly. I don’t even know what to write. I don’t normally post bad reviews. The coffee, bitter. The fruit cup, old, the hungry man platter. …ummm fake butter, fake syrup, the waffle was ok, the eggs were tasteless, the sausage tasted deep fried in old oil, some of the bacon was over cooked like it was sitting for some time the rest barely cooked.
Hei C.
Tu valoración: 4 Staten Island, NY
steak and eggs! get it!!!
Donna D.
Tu valoración: 4 Davenport, FL
It’s a good dinner. Food is great. Excellent service. It is a great spot in Staten Island late night.
Aurora H.
Tu valoración: 4 Staten Island, NY
Sat on the new outside area, and it’s such a nice vibe! My waiter was attentive and so nice the entire time which is so hard to find on Staten Island. The food was good: I had the lamb gyro with fries. It’s not pricey, good space, and great service. I deff recommend!
Nina L.
Tu valoración: 4 New York, NY
Standard diner fare, although probably amongst the best on the island. They have great chicken wings prepared crispy and hot(sans sauce). The breakfast while not the best, is passable. It’s nice that there’s always ample space for groups as well as no care if said party is very loud. Expect that your check will be different each time you come in as the price of their menu items fluctuates based on the waitress you receive and their mood. 4-stars because they rarely disappoint me regardless of how ridiculous of an establishment this is… Don’t you love the new neon lights affixed to the outside of the restaurant that make it look like Hylan Blvd.‘s hottest nightclub?
Caitlin N.
Tu valoración: 3 White Plains, NY
Came here this weekend — It was okay. Food — I ordered the Eggs Benedict and toast. My friend had a burger and we split mozzarella sticks. It’s diner food, so it was decent. It was a little pricey — usually diners are cheap and you spend around $ 20 – 30 for two people for food… we spent around $ 45. Waitress — Instead of taking our order, she was gossiping with another waitress about some issues they were having in their home lives. She was a bit in your face, but she was nice too. I’d come back, but I’d look around for another place to patron as well.