We hosted a wedding on our property and our friends chose this company. The team was on time with their delivery, every item was exactly as ordered, NO errors or oversights and the pick up was just as well done. Others can do this but the best part… THEIRCHAIRSARENEWANDTOTALLYCOMFORTABLE! This is a Step above the crowd! Not the tiny wooden ones we’ve endured before.
Amy A.
Tu valoración: 1 Lincoln, CA
I’m sadden to say the worst experience I have ever had was with Tahoe Party Rental… They were suppose to deliver table and chairs to my wedding by 9:30am at 10am I called to see where they were. At that point I was told they were on their way. 30 mins later I got a call saying they did not have the tables and chairs I had rented and paid for, that they were bringing something totally different but on the way. My wedding started at 11am. At 11:30 and many lies of them telling me they were on the way I find out they don’t even have a truck to put my delivery on. At this point I have 90 guest standing around, food getting cold and additional cost adding up for other vendors having to stay longer. At 12:15, an hour and 15 mins after my wedding was suppose to start they showed up with 2 people to unload. My guest had to not only unload the truck but put the tables together and put them where they needed to go. They didn’t even bring enough tables or chairs for my guest that I ordered. I did not let them distroy our day but I am embarrassed that my guest(traveling from all over the world) had to not only stand and wait for a long time but also had to help set my tables up. One would think the manger or owner would call and apologize but not one word. To end my wonderful day I called to tell them they were ready for pick up and the girl today me quite rudely that my pickup time was later and they wouldn’t come until then. It took all of me not to leave them but we did the right thing and waited for pickup so no one would steal them. If you want to risk your special event with them then go for it. I booked in over a month in advanced and paid in full and got not one thing I paid for. Thank you Tahoe Party Rental for screwing up one of the most important days of my life.