Midas

We will never trust this location with our vehicles again.
We have used this Midas off Mid Rivers for all of our routine car maintenance for a few years now. At my last oil change a couple months ago, they indicated everything on my minivan was great except that I needed new wipers (and even made me go out to the garage to see that the wipers needed replaced, which I already knew anyway.) They checked my brakes off as green on their checklist. A few days ago my brakes started making a bad noise, my car was due for an oil change anyway so we brought it in only to learn from them that the rear brake pads are completely worn out and one of the rotors needs replaced (supposedly in less than three months after being marked green). When my husband pointed out that the last time it was there, less than three months ago, they said the brakes were fine, their response was, «well, we don’t really actually check the brakes, we just glance at them.» (If that’s all they do then they shouldn’t be marking it off on their checklist at all.)
Not only did they end up causing us to pay more in repairs because we would have fixed the brakes months ago-​before the rotor needed replaced– if we had known they needed it, but I’ve been driving around 8 months pregnant with two children under 5 in my minivan with bad brakes and not knowing it.
In addition to their mistake costing us more money in repairs, their estimate was almost $ 100 more than 3 other estimates from other places.

I needed a front end alignment and called about 7 places for quotes. Midas was $ 59 whereas all the other places were either $ 79 or $ 89. They got me in and out quickly and everyone was super friendly. I’ll definitely use them again in the future!

This Midas keeps my car in great shape. In a really nasty rainstorm, they fixed my broken windshield wipers without waiting to pull my car into a bay (all were used), so that I could dash off to work safely. They’ve helped me gauge what repairs are immediate and how long I could go until other problems might arise if I put off a few repairs for payday.

I visit this Midas with all of our vehicles. They always do a quick and amazing job no matter what the problem is. I would recommend this place to everyone I talk to. Our favorite mechanic there is Tom. He’s pretty much a Magician when it comes to figuring out what is wrong with our cars. Thanks for everything you do Midas!