T-Mobile

This review is not about T Mobile but a person who works at this location. I met him several years ago at the Grosse Pointe store when I bought the brand new Samsung Galaxy S2. It was my first smartphone and I had many questions. He has always taken the time to explain. He has a great disposition; pleasent, patient and kind. He also knows his products, just ask him anything. His name is Ryan and he is always willing to advise, help and explain with a smile. You are simply the best in my book! Thank you for taking the time and going above and beyond.

Phone service is a love hate thing. You know what I mean.
Being a child of the 60’s, my definition of a cellphone is a pay phone in a jail cell, I was dragged kicking and screaming into the world of mobile phones. I didn’t have a cell phone until 2002. Another one of my alter egos, Mr Behind the Times. No matter. I just didn’t have the pressing need for one.
The along came Cricket. 30 bucks a month and I could talk all I wanted. I had been living in Toledo, and my sister lives in Ann Arbor. We like to talk. For hours. We can run up some serious bills. Cricket was OK for the first 7 years. I liked them, but they began inching the bill up, and then inching the bill up, and pretty soon I was paying almost double of what I initially paid. It was time to find a new provider.
I did the usual market research which was for me was, «Oh, look, a cell phone store.» I am not too choosy and usually I trust my gut when it comes to things like this. T-​Mobile was the one I landed on simply because they were close to the Giant Eagle that I frequented.
I didn’t like them at first, and I thought I had made a mistake, but the staff at the Perrysburg store ironed out all the wrinkles and I began to love them. I bought a green phone, made from plastic bottles, and the service was 60 bucks a month, including texts. Not too bad.
When I moved to Michigan, I was fortunate to find a T-​Mobile store right around the corner from where i lived. The staff is helpful, and quick to iron out every concern you have. They even changed my number from the one I had in Ohio to a new one for Michigan, and at no charge, too. If they weren’t so expensive, I would go with them in a heartbeat. But alas, I am looking at a new provider solely on the basis of price, and that doesn’t always translate into good service. T-​Mobile is worth it.