Paradise Nail Spa

This review is mixed… I come here every month and see the same technician, I have since day one loved my nails and the quality work that they do. However I went in today to have my nails done and was very disappointed in how rushed I was. My lady didn’t pay attention to the details like she always does, my nails were left with bubbles in the shellac, this hunk underneath because she didn’t clean them out like usual… I know that everyone has a bad day, that’s why I still gave it 5 stars but in my opinion no matter how busy you are you should take time for the client in front of you and continue to do your best work. Leaving feeling completely dissatisfied with my nails is not a good feeling for the amount of money I spend there every month.

My sister came in from out of town and I wanted to show off a little on this swanky nail salon… Well, that’s all they have! I don’t know what I was thinking with my first review!
My sis and I got the deluxe pedi and shellac mani. Honesty speaking if you are not friendly to me and you are handling things on my behalf I don’t want services from you.
I believe in establishments like this that customer service should be a priority and that they lack in a sense that when you come over to start services for me you should greet and state your name. The entire time this guy is on my feet he says nothing and it’s very annoying.
I actually told him that I would prefer someone else and he continued to do my pedicure. Overall, My experience was not so good and I do not think they impressed my sister either.
I will not go back. Also, DON’T Believe the Hype!

Wendy is the BEST! I visited this salon for the first time about a month and a half ago and I was truly treated like a princess! The pedicure was AMAZING! She did exactly what I wanted without me having to explain it to her. She made sure it was perfect and the way it should be! Also, I had a full set done and let me just say this is the first place to ever do my nails the way I actually like! Perfect shape, SOOO many colors to choose from in gel, powder, and shellac. I can’t wait to visit again! Highly recommend this place if you want the absolute highest quality for a reasonable price!!! :)

Second time here and I am very satisfied. Ms. Brandy did an awesome job on my nails. She very friendly and professional. I absolutely love her painting skills. I will certainly return.

I use to go here regurally. The staff was super nice until the last time I went. I noticed there is a sign at the front counter that says ’10% off on monday-​wednesdy” When I went to pay I asked the lady what my total was. When she told me, I asked if she applied the discount. She says what discount? I pointed to the sign on the wall. She doesn’t charge my card instead she tosses my card at me and walks off. She starts talking to several of her coworkers in their language and the guy that did my pedicure comes to the front and ask me what the problem is. I said there is no problem I asked if she applied the discount and she threw my card at me and walked off. He said oh you want the discount? I’ll apply the discount for you this 1 time… I said what do you mean this one time? It says Monday — Wednesday. He acts like he can’t hear me a doesn’t respond and tosses my card at me. At That point I was like I you’ll have lost your tip! If you don’t want to honor the sign that your establishment has posted then take it down. They don’t willingly apply it and then when you ask about applying it they instantly get an attitude!

Would have loved a zero star option. Terrible service and a terrible job. Will never return.

I am really frustrated at this salon. I opted to get the $ 70.00 package which included a basic mani & pedi along with a 30 min massage. The mani & pedi were your basic in and out package which I was fine with. The massage is where the disaster started — the woman who I assumed was licensed gave me a oil «rub» down. She had no technique and was simply rubbing oil into my skin. During the massage she provided little to no pressure even after asking for stronger pressure. I was burned mildly with the hot stones which she continued to use after informing her of my discomfort! The thing that put me over the top was that she had her cell phone in the massage room with the volume ON. The worst part is that out of the FOUR CALLS she talked to two of them — one for about 5 minutes. This was so unprofessional I was beside myself. Ready to pay and leave — the front lady assuming owner or manager tried to charge me more than the published price (by a lot not just a few dollars). I was not going to complain, I just wanted to get out of their. Well that was my final straw — or so I thought. She then attempted a shallow apology by admitting that she was in fact the only licensed massage therapist on staff, so if I would schedule another appointment she would ensure that SHE performed my massage… SERIOUSLY?! Ugh I can’t even! The best part is she offered me a 10% off discount since she knew I was not happy– but wait… they publish that 10% off on Mon– Wed… and well it’s TUESDAY so yes thank so much for that discount– NOT!

Definitely love this place !! amazing nail design art & very sanitized. They also have a student discount !!! 10% off (: can’t beat that. Great on doing eyebrows as well. Never tried the spa part of it but I plan to do so (:

The staff that work here are SO RUDE! I have never been mistreated at a nail salon, so I was shocked at the attitude I received. I came here based on the reviews on Unilocal and decided to give it a try. Normally, I ask a lot of questions when I first try a new place to get a good feel of the establishment. The lady who welcomed me really pushed for me to get the more expensive item on the menu (shellac), which irked me as I was just curious as to how each one was like. I was then redirected to their nail polishes to pick out a color. In the salons I go to, I usually pick a few colors to see which ones I like best as the colors look a lot different from the bottle when you place them on your nails. I had suggested a dark purple and was advised to try a color that looked pretty and elegant when it was swatched on my manicurist’s nail. When she started doing my nails, she put on more coats to a point where the dark purple I had wanted disappeared and turned black. Working in a professional establishment, I felt wearing black nails was too much. I had asked if it was okay to switch to a different color, because this was not what I had originally wanted. At this point, she and her friend next to her raised their voice at me in front of the customer next to me. I was so flabbergasted at their attitudes that I really had to keep it together the best I could — not once did I ever raise my voice or acted the way they did. Her friend even told me that I «should’ve gotten shellac, because they had prettier colors» and scoffed at me by saying «ha! She doesn’t even know what color she wants.» I was livid at this point and even suggested «I don’t mind repaying to get another color».
Aside from their rude sense of style, let me tell you another problem I had with this salon.
1) There are other salons who provide more nail polishes than their selections. The only brand I thought was worth it was OPI. The other brands they toted was Orly and some unknown cheap one. I didn’t see one Essie or whatever in their small collection. Why is this an issue? For the price you pay and for a NAIL salon, clients should have a wider variety to choose from as every individual that walks in the door has a different preference. Oh, and did I mention their entire collection was small? Can you imagine walking through that door and being limited to the same ones you saw last time?
2) I have been to Nail’ori on San Felipe and they provide better services for the same price. While they let your nails dry, they also provide a nice shoulder and arm massage. And this is for a basic manicure. Compared to other salons I’ve frequented, there’s nothing special that makes their price competitive.
If you don’t mind the drive, I suggested Nail’ori (Galleria area) or Bora Bora Nails (near Memorial Mall). I’ve tried different services from nails to facial treatment and these places are ON POINT. I tried an establishment in Spring as I was visiting in town and didn’t want to make the long drive.

Second time to get my nails done here, Diane did them today and they are perfect. This is for sure my go to place.

I was reluctant as a man to appreciate the services offered but was pleasantly surprised. The people were friendly and professional. I person working on me was bubbly and full of conversation. The job she did was wonderful. She was however was a good salesman and talked me into an up sale including waxing my eye brows.
The wife talked me into trying this and the store was close to where we were eating. I have seen the other shops she used. This is a premium facility with reasonable prices. I will be a repeat user!

Lovely establishment. Very convenient to home. Manicurists were all very professional and thorough. I took one star away because their pedi spa chairs are so close together that both tables can not be up at the same time. The closeness would be great if a bunch of friends were having a spa day. They have 4 separate areas for pedis with 5 chairs in each. They have about 10 mani stations down the middle. Price wise they are just a few dollars more than the norm of the area but it is worth it for the ambiance.

I really like the pedicure I got, at first I was leery because the water was tepid at best. The paraffin was just hot enough and Tammy massaged my calves like a champ. I didn’t give 5 stars because I was sitting in the pedicure tub for a while before they got to me and I got something to drink towards the end but I will definitely be back!