CubeSmart Self Storage

Excellent service here! The team is extremely friendly and helpful. The manager works hard and even stays overtime just to help a customer. She also let’s you out passed closing times no matter how late it is. Really good storage facility with great workers. 100% recommend!

Manager is psycho! She called the police on me because I went to obtain a sofa fromy mothers unit for her. Mind you my mother called and told her, I had the code, and the key. The cop came and help me load the sofa and she got mad and started yelling at the deputy

Worst ‘management’ and storage facility. Have had so many issues with them in even trying to resolve simple issues; poorly run all around. My unit was also broken into, and just left busted, not fixed while I was on the road working for many months. Items were stolen, with no compensation whatsoever from the facility. They said it’s not their problem, although it seems it should be since you’re led to believe you’re paying for a ‘secure’ unit. They had an assistant brought on December of 2013, who was emphatic and admitted that it was a poorly run operation, although all he could do is try and fix the damages as they happen. He said when he arrived to work at the facility they had 61 damaged units. Upon my last visit, also found bags of other people’s items thrown inside of my unit. Not secure at all; horrible management. Definitely would not recommend to anyone

Moving is always stressful especially when you have a lot of stuff! Shoped around the area looking for the best prices and deals… manage to see a great deal online and Monica and there outstanding customer service team was able to set me up the next day! I was in and out! Thanks guys!

Do not rent from this cube space storage facility. If you have good stuff that you want to keep and don’t plan on visiting the storage facility every weekend this is not the place for you. I stored my belongings here for 10 months. I visited the day I moved in, another time in May and finally February of this year which was when I found my storage empty. The manager explained that I must’ve had someone follow me in or knew my code somehow it insinuating that it was my fault. asked about the entry logs for our passcode and when she looked it up it had been erased. It was then that I learned I had no recourse the cameras they have on property are for their property and not for yours that’s why they have you purchase insurance so make sure you have receipts for everything you store and you know the value and you purchase insurance that can cover everything. And finally don’t store any of your personal items that you don’t want to risk being stolen. I have lost all my personal possessions pictures photo albums everything it’s as if they auctioned everything off in the unit. Unit was spotless when we found it except for one oversize bean bag that they left to land my fall when I passed out from learning that all my worldly possessions had been stolen. I paid Cubesmart $ 150 a month for this storage unit and God knows how long I was paying for an empty space. It’s in their contract they have no liability so if your things are stolen they will just laugh it off and you will just be running around looking for receipts for the insurance company in order to get something back so good luck to you