Accenture Carpet Company

I am writing about this business, Accenture Carpet Company. Last week, I scheduled a carpet cleaning appointment for my apartment over at Emerald Glen Apartments in Escondido, California. The guy on the phone took my name, number, and address. The appointment was scheduled for yesterday at 2 pm and I really needed it because I was moving out of the apartment. Well, 2 pm came and went and nobody showed up. When I called the guy on the phone, he told me that he did not have my name down and asked if I could reschedule. Really? Didn’t the guy know to have the appointment written down? Anyway, the guy lost a customer with me and I will never, ever consider this business again. Luckily, Chem Dry of San Diego was very reliable and came through in a big way. Oh well, Accenture Carpet Company’s loss was Chem Dry of San Diego’s gain.