Galaxy Auto and Tire Center

I have been going here for years, and these guys are as upfront as I have ever found. They will fully check your car, for free, everytime you bring it in and give you recommendations. I do a lot of car work myself, so I am very well aware of their honesty. I recently has the entire steering section replaced on an Escape, due to a well known problem. They were $ 500 cheaper than the lowest bid I could find anywhere else, and that’s using a genuine ford OEM replacement with a lifetime warranty. Will continue to go there.

I have found Galaxy Auto to be fair and honest. I have appreciated what they have done and can and will go back there again. I would recommend their services to anyone.

I would avoid galaxy auto at all costs. Last winter when my truck stalled I had it towed their by mistake. I don’t like being lied to just some that someone can increase their sales. My bill was already $ 900 when I was told that I should have the serpentine belt replaced. I knew that it had been replaced previously so I said no. The next day I took my vehicle to my trusted local mechanic in White Bear. He opened the hood and said the serpentine belt was fine and it did not need to be replaced. I have since put 20K miles on the truck with no issues.

I just had some work done here that was long overdue on my ’05 Magnum. See, the dealership I used to go to denied that anything was wrong with my car until after the warranty expired. I then managed to get a little bit done and didn’t want to pay for the rest. Chrysler got involved, they did right by me, but the car still needed some work.
Finally took it in as we had some spare money. Ended up being $ 400 less than I thought it would need, they were communicative about the whole process, and when it didn’t get done in time, they gave me a loaner and apologized profusely for the delay. When I came to get the loaner (as I was at the nearby Caribou), they took me under the car and showed me exactly what they had replaced, and what was left to do, and then showed me what may be needing a look in the next few months. No guessing, no «I wonder if they’re telling the truth», I could actually see what was wrong, and they explained it all to me.
I can’t possibly explain how impressed I was with their work, their professionalism, and the cleanliness of the lobby and shop. Sure, they had fox news playing in the lobby, but if that’s all I can fault them for, I think I’ll be just fine.
Thanks, Galaxy, I will be coming back (but hopefully not for a long time).

These guys are firendy and nice, but watch out for their pricing. I recently had my truck break down on the side of the road about a mile from them, called them up to have it towed in and after doing some looking had to have the fuel pump replaced. I paid about $ 1500 for the repair, which seemed high but I needed it done and am not a car guy. Well I started looking online to see what it should cost because it did seem high. Here is what I found.
They charged me $ 110 for the tow plus tax. Minneapolis average for a tow under 5 miles is $ 70. They then added another $ 100 to push it 15 feet into the service bay. Assuming they went by chilton’s repair time for their labor charge, they charged me $ 150 an hour in labor for $ 450 in labor charges. Minneapolis average is $ 60 an hour. Then there is the fuel pump itself. That cost me almost $ 700 for the pump. Pep boys sells them for $ 290 and the national average for auto shops according to a couple sites I found was between $ 450 and $ 500. They also replaced the fuel filter. That was $ 50 and pepe boys has them for under $ 10. Throw in another $ 50 in supplies and I walked out with a bill $ 600 over national average. Or almost 70% over priced. Sadly i was a loyal customer that never did any research until today. I’ll give them an A for their customer service but an F overall because they overcharged by so much. Go someplace else and save a bundle.