Safeway

Ok. The young man in question saw me today and just smiled. I had put Bee’s Service Dog jacket on, which, BTW, I got off the Internet, at my own expense, just for ease of identification. He’s not obligated to wear one. I’m curious if management said anything to him…

Utter madness! Small parking lot and always busy calls for a headache of a time for grocery shopping. Vege’s most of the time are not fully stocked and look old… People love camping in the aisles and prefer not to move, and good luck finding any help in the deli and or meat section. I usually prefer to stop at Trader Joe’s or Lucky’s instead.

Where to start! Approximately half the checkers here are either apathetic or downright surly! The baggers manhandle your groceries (what do you mean you don’t want your avocados and berries in the same bag as the cans?) and they pack your bags so heavy I have finally started insisting on packing my own.
The meat dept. is mixed. Some of the people there are very helpful and some not so much. I asked for turkey parts yesterday and the guy told me that turkey is out of season and then followed that up with ‘I’m just the seafood guy’. Really, that’s your idea of customer service? And BTW, just about every other store has turkey (other than ground) ALL YEAR ‘ROUND. Mentioned it to a store manager and got no response. Really people, do you hate your jobs that much?
They are chronically out of certain dairy items and vegetables at 5pm which of course if ridiculous — when tdo you think working people are going to shop?
I will start looking for another store — this one is just not cutting it.

Safeway has really hit bottom with this location unfortunately and my thought I really need to let them have it I am just disgusted by this location of Safeway. I think personally, that it is a dark, not well lit store, despite a remodel several years ago, and has a parking lot that is off the charts busy all the time. Its so irritating to shop there just for that reason. So frustrating to park there at all times… even on a slow day, its mayhem there it seems? I am always amazed…
I was there tonight and finally had to post after thinking about doing so in my last few visits, its just so annoying to shop there. It was 7:30 PM, the deli, suppossed to be open till 10, yet all the lights in the case were being shut off, they were out of ‘inhouse roast turkey’ again which happens every night (make more!), and I just wonder where the sign was that usually sits on the counter that says «Deli hours XYZ — 10:00» — someone put that away for sure!
Last week they were out of turkey for several days because ‘the turkeys we were getting were sick’ I swear to you that is what the deli person said! (note to self)…they did have a sign at the front door tonight advertising for deli help and oh wow they need it… staff often hides behind the wall in the deli while you wait for them to realize you are there because you don’t want to say’excuse me’. It seems like they want you to walk right on by.
The check out lines tonight at 7:30 were again amazingly busy, so much so that people were ‘oh my goshing’ and ‘this is ridiculous’ with frustrated faces. Even, self check out had a line of five people, and this is a regular occurence at this Safeway. Its just how they operate this store.
Its clear to me what is going on at Safeway. They have been sold I think three times in the last seven years, the employees probably don’t know what to count on or not, companies make all kinds of promises and they truly only care about the bottomline and stockholders it seems. Safeway is one of those companies where the stockholders obviously now come before quality and service and we are getting smarter as Americans because we have seen things go to crap like service. We know the score now and we are going to call you on it Safeway. Its a brand that has ‘been thru the mill’ by being sold, new management, old management, layoffs, hiring etc. I am sure if they could outsource it to China, they would. Very disappointing for what WAS a high quality reputation market. I don’t blame local management though they will be blamed for this review, when we all know darn well it eminates from the corporate office where the tone is set and resources are allocated.
Safeway never has enough staff for the registers, its dark and doesn’t seem clean, I hate shopping there — i don’t feel good shopping there? I just don’t. Add the parking, and its just a place I don’t choose to go unless I have to or crave certain products they sell. I often go to Safeways out of town like Petaluma or Santa Rosa…
I should say the food quality seems excellent at Safeway — I love the in store ham and turkey — really really good, and the homemade granola and fruits and veggies are high quality. I do not buy any meat or fish there period.
I have never worked for Safeway and have no axe to grind — this place needs a reality check in 2015. A new market, bright, savvy, where you feel good about where you shop, will simply take over. Their model will have to change or they will die a slow death.

This Safeway is a joke. They treat their employees like shit. Just like all other terrible companies they treat the good ones with zero respect and they keep the employees who don’t know what they are doing. Words can not explain how disgusted I am with these people. And what is it about Safeway that attracts rude people? I’ve seen customers be so incredibly rude to employees who are just doing their job. They wonder why they are constantly hiring new people. Safeway should take notes from whole foods on how to treat employees like human beings. Whole foods clearly trumps this shit hole.

High prices, and a mess are what you can expect here. If I’m coming to Safeway it’s because everywhere else is closed. The overnight staff is so rude and unorganized. There are two staff members who work overnights that are nice, if I could remember their names id mention them here.
I get that they unload their trucks on the overnights but they unload them so «unorthodox». Pallets blocking off whole aisles, cases littering the whole floor, it’s like a minefield. You’re lucky if you can push a cart down the aisles. The employees throw cases around like they’re performing the shot put at the Olympics. As somebody who works retail it’s really kind of startling to see.
And this location keys in on its location. The prices are dismal compared to any other store in Sonoma. Try to avoid unless you’re loyal to Safeway for some reason.

Safeway’s lot is kinda crowded. it’s been here long time. decades before whole foods appeared. not judging anything but the microbrews.
brew: lagunitas «gnarly wine» 3.39
–10.6% quite a buzz, taste more of wine than beer.
–don’t let the cute dog fool u, this brews got bark.
wouldn’t rebuy, not much body, hops, just a powerful punch.
take outs:
–safeway associates are always so friendly, that’s why i return
–the company, forgetaboutit.

This store needs a visit from a generalist. It’s always messy and dirty. Workers seems to not like their jobs. .one was talking about it as we checked out. comfortable

As a healthy food customer I’d ditch this as an option. The vegetables section (organic or not) always disappoint. They always go bad before items at other local stores (Sonoma Market + Whole foods) sometimes before I even hit the register. (Not a joke. Ive been tempted to return produce a number of times) Therefore I have just decided not to go here unless absolutely necessary. Although they are open late in Sonoma which is definitely not the norm as most healthy food options close after 10pm.
In short if you want vegetables don’t go here.
If your really hungry, dont care to eat healthy or up passed the old folk bedtime, ooor just need cheap booze. Then … Go to 7-​eleven.

This review is more for the deli and not so much Safeway as a whole. Theyve got a new sacrificial lamb in the deli. Brandon is his name. If he isnt there, dont bother with a sandwich. I dont know where they found this diamond in the rough but he is quickly becoming a finely polished gem. If a tasty sandwich is what your hankerin’ for, hit Brandon up and keep your shit legit!

Utterly pathetic store. Terrible management is every department. What a waste of space. Never been to a more retarded Starbucks or Jamba Juice. Pull ur heads out of ur asses!!!

Shopping at Safeway Sonoma over the last several months has been pure frustration. According to store employees, the management has cut positions and reduced hour, so that employees that normally stock shelves now must be at the check stands. It is evident that management is cutting employees in order to prop up a sagging bottom line. Time after time we are greeted with empty shelves, especially on popular items.
This situation has forced us to shop elsewhere. Seems like they need a management change.

Okay, last time I wrote about Safeway I swore I’d never go there again. Sadly, there are some things I HAVE to buy there, like paper goods and cat food. So today while I was there I checked out the card selection for my bro’s upcoming birthday. Is it my imagination or have their cards become like those raunchy ones you used to find only at liquor stores? Lots of butt-​crack jokes, «foshizzle» references and fart humor. I swear to you, there was one card with a «joke» in it about fecal-​stained underwear («skid marks»). To make matters worse, this morning the store’s sound system was playing, loudly, the cheesiest pop tunes ever. Between the gross and ugly card «humor» and the crap music, I turned to the partner and said something like, «Chewie, get us outta here.» We bailed.
Bottom line: I need to start buying paper goods and cat food via Amazon.
P. S. Pirate Puffs are $ 7.00 a bag at Safeway!!! Try Whole Foods instead.

Out of everything… I mean OUT. Nope nada nuthin’ as far as whipping cream, baking powder, butter lettuce, & a handful of other things I stopped off to get
The staff are very nice. But a tortoise, kitten, and a friend expe citing breakfast aren’t going to be too pleased.

I’ve been living in Sonoma for 2 ½ years now and I love everything about my town except for this Safeway. They have the most unfriendliest and stuck up employees I’ve ever met.
I’m a pretty laid back girl and fully understand that working in customer service can sometimes be overwhelming. Since Sonoma’s considered a «touristy town» they get a ton of people visiting during the weekend.
Here’s a short list of my experiences:
1) The deli section.
They had a sale on fried chicken for X amount of dollars (I can’t remember how much) When we got home, I noticed the chicken was raw. I have a toddler so I had to stop her from eating her dinner the minute I cut into mines. *As a side note, we purchase cooked food from the Lucky’s off of Hwy 12 all the time and never had a problem with under cooked food.*
2) The bakery.
A couple of weeks ago I was shopping around for my daughter’s birthday cake. I was browsing through the book and the lady in the kitchen yelled out to see if I needed any help.
I said «No but I might in a little bit.»
Once I was done I told her that I had a couple of questions and she stayed in the kitchen yelling the answers to me. OK?
I wanted a specific cake so I had to keep explaining to her and she kept yelling «It’s in the back of the book!»
She finally came up to me and looked totally annoyed. I felt like I had to defend everything I was saying to her and ended the conversation upset and frustrated. She looked at me and walked away. Thanks for nothing. First of all, you work in the CAKE section… why are you so mad?
3) The management.
I’ve tried numerous times putting in complaints about my experiences with this Safeway. Every time I do, they make up some bullsh*t excuse about being too busy and if I can just stick around for the next manager.
So there it is. I’ve been to every single store in Sonoma and this is by far the worst place I’ve been to.
I’m a faithful customer to the Lucky’s in Sonoma because they know how to treat their customers and the Sonoma locals.

I was overcharged AGAIN! I don’t know why I’m surprised because this has happened every single time I go there. Before I left the store I examined my receipt and was charged $ 8.99 instead of $ 4.99 for chicken sliders. This time I decided to do something about it. I waited in line at the customer service desk. There were already 2 people waiting in line and no one was at the desk. The person in front of me had waited 10 minutes and I don’t know how long the first person had waited. When the lady ahead of me complained to the manager, the manager said someone called in sick and she can’t be 5 places at once. RUDE! By the time the manager got to me, I was a little leery. I explained the error and and she said she needed to find it in the store. I explained I had taken a picture of the item and showed her the pic. She said that normally when they make a price error they give the customer a $ 5 gift card but they were out of gift cards. She gave me back the difference on the overcharge and gave me an additional $ 5.
TIP: Go to customer service EVERY single time you are overcharged. You will get the price adjusted and an extra $ 5.

I had to stop by this Safeway early in the morning last week and I was surprised to find that the deli serves breakfast burritos for $ 1.99.
Service at the deli was outstanding, really very good service. I happened to notice that there were other early risers too. And it seems that they like to frequent Safeway for their morning coffee or breakfast.
Will have to go back again some time and try some other items. Oh and if you are a Safeway Club member you earn points towards a FREE sandwich. Pretty good deal!

I love this Safeway. EVERYONE in here is very helpful. Super clean. They would have got 5 stars if it weren’t for and incident I had in the butcher shop. I had came for a specific amount of chicken & fish and asked the younger butcher to get it for me. Instead of selling me the 5lbs of salmon I wanted he tried to talk me down to a prepackaged 3lbs package of fish… Uhhhhhh I need 5 pounds bro? Then he did the same thing with the chicken. I was so pisses I walked out and got it from Sonoma market. It was obvious he was feelin lazy but whateves!
Everything else about this store is great!

Looking for quality, suggest shopping elsewhere. Reference this in particular to the seafood department, very poor quality fish. Can’t say that Whole Foods does it any better. Best to buy local seafood at Sonoma Market.
Worst part about this store, last time I was there saw a RAT running through the produce department. Have a very hard time going back with this mental image running through my mind. Suggestion, rinse your veggies well before eating.

So I hope you took good wine tasting notes and remembered which wines you liked cause I a lot of the wines you hopefully almost bought can be found here at the local Safeway.
I always stop here at the end of my wine tasting trips and pick up a few bottles of some of the wines I just tried for a whole lot cheaper than they were going to charge me at the winery.
While your tasting ask the person pouring where that specific wine is distributed, if they say you can some times find it at grocery stores most of the time you can find it here.
In addition to the wines this place is a lot bigger than your normal Safeway — they have both a Jamba Juice and a Starbucks inside.