Okay, this review may be TMI. Without the details I cannot fully express how amazing Lloyd Mandel was to work with. Please read with caution… My dad passed away(peacefully in his sleep) at 12:30 am on a Sunday morning in April. My sister and I arrived at his apartment shortly after 1:00 am, the paramedics had gone and the police were still there. They took my ID and a few minutes later an officer hands me a piece of paper. He then tells me that my father’s body is released to me and the police leave. Much to my surprise the City of Chicago does not take a body to the morgue or a hospital if it is a noncriminal death. With no will, instructions, life insurance or money, my sister and I had to figure out what to do. We knew Dad wanted to be cremated and we wanted to somewhat adhere to Jewish tradition. After a lot of Google-ing, phone calls and research we found Lloyd Mandel Funeral Direction. Sibley responded to our call center inquiry very promptly(in the middle of the night no less) and they were able to pickup my dad within an hour. From the beginning over the phone to the men that came to pickup my dad, everyone was so respectful, kind, understanding and so sensitive to the shock and sadness we were feeling. They made this experience go as smoothly as possible. I worked closely with our Funeral Director, Sibley, she was amazing, compassionate and understanding. I had a lot of weight on my shoulders as the decision maker/executor in this and it was really important to me to do what I think my dad would have wanted. She made everything so easy on me. They also took such good care of my dad. We opted for a final viewing and my dad looked great. Sibley and Lloyd Mandel made that a really positive experience for my family. They made our final moments with him ones that made us smile. That meant more to my family than they will ever know. My visits to their office were great as well. All of their employees are so caring. This is a really top notch organization. Lloyd Mandel is part of the Dignity Memorial network, so they offer additional services like a 24 hour grief counseling helpline for free. While they specialize in Jewish arrangements they do provide services for all faiths and cultures. Their prices are reasonable and on the low end for the industry. When faced with a traumatic, sudden loss Sibley and Lloyd Mandel handled everything with such compassion. I am very thankful to have found them and sincerely appreciate how they helped my family and me through a very difficult time.