They lost my skirt, tried to put it on me that I picked it up when in fact I did not. They told me on a monday it was not ready and come back later in the week. I returned thursday and nothing, no refund, no skirt, no customer service and admittance of fault. They claim there is no manager. Do not use them!
Jean Ann F.
Tu valoración: 5 Silver Spring, MD
Wow, I can not believe DryClean Direct has a one star rating. This place is AWESOME! Staff is friendly and courteous-many smiles at the door. They are cash only but have an ATM. They charge $ 1.98 per item. I just took in four winter coats(I have too many!) and one uniform to be cleaned-it all cost me $ 11.98. I have never had a problem with the quality or timeliness of their services.
Stephanie S W.
Tu valoración: 1 Silver Spring, MD
Cash only so be prepared. You pay when you drop off your items. It’s pretty cheap, but they are not friendly and I dropped off a $ 300 comforter that was ready 2 days after they said it would be, AND they went looking for it for 15 minutes. I thought they had ruined or lost it.