Juan A Salon

The owner was able to accomidate me for a same-​day haircut even though I was not a regular client (my usual hairdresser was on maternity leave). He did a great job, was very nice and not at all ‘judgy’ about my hair. He even trusted me to leave and get cash from home to come back and pay him with — he prefers cash to credit for payment. The salon feels like a cozy environment and I highly recommend it!

I purchased a Living Social for this salon. I’ve been calling for a week to schedule and leaving voicemails. No one ever called me back so I finally requested a refund. How does a business function like this? It’s insanely disrespectful to offer something, have someone purchase it, and then not fulfill on that offer. I was hoping to find a new salon here but this one definitely isn’t it.

This is a review for Marisa Malmsten.
I have a short haircut that is very difficult to get right. There are so few people that I trust to cut my hair that after I moved to LA I would continue to drive up to Northern California every few months to get my hair cut by my old stylist.
I’ve known Marisa since I was little — both my sister have been getting their hair cut by her forever — so I decided to give her a chance and see if she could cut my hair the way I liked.
She did! I described to her exactly what I wanted and she was able to do it.
She was very careful the first time, especially with my bangs, which I appreciated. I hate it when people cut my bangs too short. Five stars.
The next time she cut my hair it was even better. She did a great job getting the back and sides very short but keeping it looking feminine. She also got my bangs just right. Five stars.
The most recent time she cut my hair it was the best haircut I’ve ever gotten. Super-​textured, feminine, short, and sweet, with pretty long bangs. There’s no need to blow-​dry or anything to make it look good and have nice body. Ten stars! (out of five).
She’s also fast which I appreciate. Thank you Marisa! I’m so glad there’s someone I can count on to give me a great haircut in L.A.

My review is for Terra Shapiro.
I’m going to write a long and very honest review of my experiences at this salon and with Terra’s services. The first time I saw Terra I would have given her 5 stars, the second 3 stars, the third 2 stars and the last visit negative 10 stars. I’m really not sure why there is such inconsistency in the services she is providing. The first visit I was very happy with how blonde she was able to make me (although I was already very blonde, I just wanted it to be a little lighter and consistent throughout).
There are some major negative aspects of every visit with her though, it is true that it is the worst shampoo you could imagine, it’s a bit like she is washing the dishes in a sink, you will get soaked and your makeup will run down your face and it will not be comfortable. The blow out is the worst you will ever get, she will bang the brush on your head and drag a round brush from the root though and tell you keep your head still!!! So this really does require you to tense your neck muscles to keep your head still whilst she drags a brush through tangled hair. She will throw dye and bleach on your head like there is no care and screw up foils like a piece of garbage in your hair. Lastly when you are trying to describe what you want and show pictures she will have lack of interest and be texting so you feel very worried that maybe she didn’t get what you wanted… but all this can be overlooked for a great dye job right?! This was so on the first visit, I was extremely uncomfortable with all of the above but it came out good so I thought ok this is just how it is, however I did not show her a picture of what I wanted I just described it and it was one color so it perhaps was not that difficult.
The third visit I had asked for darker at the root and showed a picture from my pinterest of it, and showed several hair ideas all within the same theme and the end result was nothing like it, however I was still very blonde, just with more of a brass root. I was not pleased but I stupidly thought maybe it was me and I was not clear enough I what I wanted, so a few months later for my forth visit I texted her photos in advance of a more extreme version of my idea for the third visit. I asked on text can this be done in one visit or do we need two… this can absolutely be done on one visit, she replies.
So now let’s go to my forth visit and the worst hair experience of my life. I had previously texted Terra a picture, but at the salon I had showed her other pictures and talked about what I wanted which to me is ombré, you decide, I’m going to attach the photo below. She asked, this ladies hair looks lighter in some and darker in some, shall we go with the lighter one or darker one. Lighter one! But granted she was texting whilst we were talking so perhaps she didn’t really get what I wanted. First she dyed my whole head red. I was extremely worried and thinking, why would you dye my hair red when half the hair is blonde in the picture and I am already blonde?! But I trusted her. Next we did the brown or should I say black with red hints. Then the blonde … or should I say pink, silver and red with a side of burnt and frazzled ends.
I am completely lost for words on the end result. My hair is not a bad version of the picture; it is a terrible dye job. It looks like I found a picture, went the rite aid and bought what I thought I needed to create this and did an at home self-​dye. It looks like hair you would turn up to a salon and say I tried to dye my hair myself, please help. I cannot believe she let me leave the salon like this, there is no way she could think this was good or acceptable. It feels a bit like she on purpose sabotaged my hair! My hair looks like someone set the ends on fire, and having had a consultation I need 2.5 inches taken off after the visit with her (note that I had 3 inches of hair taken off 2 weeks before my visit with Terra so my hair was in great condition). I will need 3 visits with another colorist to color correct and reach what I wanted in the picture which could have been done in one visit. I was already blonde! I am so hurt and disappointed that someone can claim they are «a celebrity and expert hair colorist» and even let me leave the salon in this state of hair.
Lastly, I did express to Terra on the day that it looked nothing like the picture and she said «what are you talking about your hair is practically white»…well I didn’t ask for white hair. I was so unhappy on the day but I was afraid that anything else added onto my hair and it would be gone. I sent Terra a message a day later telling her how unhappy I was and that I have pink streaks and she didn’t even reply. Poor business skills. I spent $ 300 to then spend more than double to fix it.
The pictures below, none of these have filters used. The blonde is me the day before the visit, the middle is what I asked for, and then the final result … :(

Danny cut my hair today. He was very personable and attentive. I told him what I would like done and he also advised me on what he recommended for a better cut for my fine hair, which I really appreciated. Love my hair cut. After leaving the salon, I got three complements on my hair on way home. He is very skillful and precise. Highly recommended.

I’ve been seeing Marisa Malmsten for a couple of years now and I have nothing but good to say about this woman. She is patient, kind, listens well to what I want and always adds her expertise to how we can make things even better. I always walk out looking ten times better than when I walked in. I’m an adventurous spirit when it comes to my hair and she had to fix up a few messed up cut and colorings from other places for me. She never complains about my crazy choices and even if I don’t come in often during a certain period, she always greets me with grace and positive energy. I consider her a friend by now and trust her when I sit in her chair.
Bravo Salon Juan for having great hair experts there. Marisa, I appreciate you!

This was my first time at Juan A Salon. I had my hair cut and styled by Jordan for $ 65 earlier this week. I give her (and the salon in general) 4 and not 5 stars for several reasons. I am content with my haircut with a few qualms.
1) FYI: Walking in might be the easiest way to book an appointment. Scheduling an appointment at the salon was kind of a hassle for a first time client. I called the number on the Unilocal page and was directed to a voicemail that told me to text a different number with my message details. After playing phone tag with Juan (the number from the voicemail) I was then referred to Jordan. However, it wasn’t until I went into the salon itself that I was able to schedule an appointment with Jordan who just so happened to be there.
2) I originally thought my haircut would be about $ 45-​$ 55 because I asked Juan for the cheapest stylist but perhaps I was charged $ 65 because of the styling (that I guess I should have said no to). I think my cut was kind of pricey just for a trim.
3) Jordan is super sweet and gave me a good haircut, but it wasn’t exactly the one I wanted. She was really easy to talk to and she asked me questions about what I wanted along the way, but it ended up slightly different from the image I showed her. When it came to styling, she gave me a blow out but I didn’t love it and she was more than happy to straighten it.
Overall, I think I had a good experience here and would recommend Jordan to anyone.

This review is for Terra Shapiro, who has saved my hair a few times now.
The first time I came to her a couple years ago I had a very short pixie haircut with a ton of damage. She was able to bring my hair back to a healthy state through at-​home maintenance guidance and conditioning treatments. She’ll never beat around the bush with you– if you want to know how to fix something, Terra knows her stuff and will give it to you straight. She truly wants what’s best for you and your hair.
The second time was about a week ago when I wanted to bring my now grown-​out and virgin brown hair back to blonde. It was a tough decision because I am very particular about the quality of my hair and wanted it to stay shiny and healthy. She had a consultation with me, where honestly I didn’t give her much to go off of («just light a cool-​toned light blonde») and she worked up some hair color black magic. My blonde came out looking PERFECT… it looked so natural and the integrity of my hair was still great. She is talented at styling too, by the way.
Do yourself a favor & go see Terra.

Terra is the best hairdresser I’ve been to since I moved here. She did exactly what I wanted to my hair and it looks beautiful. She couldn’t have done a better job and I couldn’t be happier. Not to mention she is the sweetest and most beautiful person I have been to. 100% recommend!

This review is for Terra Shapiro. She is literally a hair magician! The hairstylist I used to go to overprocessed me and a large portion of my hair broke off and without Terra I probably wouldn’t have any hair at all. She literally brought my hair back to life and now it is long beautiful and healthy! Also I have extremely dark Brown hair and she manages to get me to a beautiful golden blonde all over every time! She’s also one of the nicest people I’ve ever met Go see her for all your hair needs, U will not be disappointed I promise! I Recommend her to all my friends BC she’s literally THE BEST

BEWARE: TERRA SHAPIRO WILL RUIN YOUR HAIR.
I went to Terra with long, silky, dark brown hair. I asked for subtle, natural-​looking highlights and showed her pictures of what I wanted. What I got was super light, disgustingly orange fake blonde hair that feels like straw and is breaking off in chunks.
She gave me about 30 seconds to describe what I wanted and then ran off to mix up some color (actually bleach — which she shouldn’t have been using because I wanted subtle/​natural and my hair was not previously colored). She started slopping the bleach on my hair and I asked her what she was using. She got extremely defensive, rude, and straight up mean right away and scolded me for asking questions by saying «I’ve been doing this 20 years, what do you even know about hair color» and then going on for a while longer about how I shouldn’t ask any questions.
I was shocked by her rudeness and condescending demeanor. I was just asking a question about which particular chemicals she was haphazardly slapping on my head. I felt like leaving right then but I had bleach on my hair so I stayed.
When she washed off the bleach, it was the worst shampoo of my life. She sprayed water all over me and was knocking my head around. I originally was going to get the highlights and a haircut but by then, I knew that she is someone who you do NOT want near you with any sharp objects. I told her not to cut it so she started very roughly blowdrying it with absolutely no product or heat protectant in it. I’m not sensitive about getting my hair pulled but she was making it way too rough and it was very uncomfortable. I was absolutely shocked by the lightness and gross orange color.
I don’t like writing bad reviews but people need to be warned about Terra Shapiro. She did my hair with such hatred and lack of concern for what I wanted. My hair is now a straw-​like, orangey mess. She was so mean for no reason. I’m a nice person and didn’t do anything to her so I have no idea why she was so bitchy. Please, don’t let her ruin your hair like she ruined mine!

I came to see Jordan yesterday for highlights after a recommendation from my friend and was very happy. She did what I asked and had suggestions for what she thought. It turned out beautiful and on top of that she’s a sweet person and great conversationalist. I highly recommend Jordan and will definitely be back!

This Review is for Terra Shapiro.
I want to start by saying how grateful i am that i found her!
I had a hair dresser i was loyal to for many years, i trusted her, and well. i don;t trust many girls with my hair. Eventually i came to the realization that my hair was slowly but surely dying/​breaking because of the poor products this girl may have been using on my hair or leaving the bleach in too long. Take in mind, i have Asian hair. Thick and once down my waist! I finally decided to stop going to her and explore elsewhere. i went to another girl and she totally f%*$@ my hair too! All i wanted was a nice ashy blonde, i had a lot of yellow brassiness in it. and i figured all i needed was some toning, maybe my roots retouched, and some treatment on it. I showed her a picture of exactly what i wanted — and i ended up with GUN METAL GRAY HAIR! I was pissed, but stood quite as she explained that it was ‘cool’ and tried convincing me that this color was in and she gave me exactly what i wanted! (Nothing worse then getting something completely different than what you wanted, and then trying to get convinced that this hideous gun metal gray hair is amazing!) I had family photos to take the next day too, needless to say. i never went in to take them, instead. asked Terra if she could please squeeze me in last minute (2 days before Christmas) and fix the terrible color i had in. Luckily, one of her appt’s cancelled and she was able to book me in. thank god! I wanted to hide my hair under a paper bag at work — i work at a conservative dealership!
Anyhow, she gave me some pre-​appt advice to prepare for the following day. i came in and she was doing an amazing job with another girl’s ombré! I was happy and hopeful for my hair.
She got it lifted back to my blonde within minutes, and worked quickly and efficiently. I was so excited about the results — and i was definitely not disappointed. When i came in she had asked me what would be my perfect blonde color, i wasn’t sure. but once i was under the dryer i showed her and she told me that’s exactly what i was going to get. As promised, i got it. Without breakage, without damage, without an ugly gray. i got the perfect ashy/​dirty blonde i wanted!
I’m so happy with my hair, it’s at it’s best right now.
–I will never go elsewhere.
Terra has earned my business, and i hope she earns yours!
Don’t be deceived by the 2 negative reviews she has, she is nothing short from AMAZING!
Check out the pictures, these speak for themselves.
:)

Juan A Salon is great. I’ve been going to seen Juan for years after being introduced to him by a friend. I was relieved when his first instinct wasn’t to just grab the clippers and give me the same haircut that every Asian guy has in LA. Finding someone that knows how to cut Asian hair is a keeper.
I love having seen Juan’s salon and team grow. Juan is definitely worth the trip over the hill to The Valley to get a great haircut.

So based off of someone else’s hair color that I liked, I decided to make a appointment with Terra for a color correction and extentions. I showed her a picture of what I wanted and she said it would be simple to fix the color. I wanted to go blonde and I had a weird strawberry color from a previous salon I went to — she ended up coloring it and told me while washing my hair sloppy about the celebrities she worked with and how many years she’s been doing hair.
Some of the color came out brassy and she told me I needed to come back in for a touch-​up. I wore the hair the way it was for a few weeks and just bought the purple shampoo to tone the brassy color down. After a few weeks of the blonde I called to set a appointment to go back to brunette. I showed her the picture of what color I wanted and she added the color and I turned out to have black hair rather than the dark chocolate color I wanted. I wasn’t really satisfied with it and my ends were so damaged and dry.
A few days later I washed my hair and I could not believe after I deep conditioned my hair, it turned out so nappy and tangled. I couldn’t comb my brush or hands through my hair. I had to rip and pull my hair apart to separate it into sections to comb each part out! I had a sink covered in huge knots of hair. I was so upset I called and texted Terra! After two days waiting for Terra to respond, I decided to call another salon and this lady was so nice and made me feel so comfortable about the situation, she saved my hair!

I had the best salon experience that I have ever had in my life here. Juan is so nice and has a lot of good conversation. But most importantly, TERRA saved my life! She took me from a fried, pastel purple/​green, to my natural dark blonde hair color with a fresh, super cute cut. I didn’t think anyone could have saved my hair in one sitting but she achieved the impossible. She is the color correcting queen and knew exactly what I wanted. I honestly couldn’t be happier with my hair! I would recommend her to anyone.

This review s not about the services but about the appointment setting process for Groupons, Living Social, etc.
I bought a coupon on Sunday, I called on Monday, the machine asked me to text for a faster response. I send a text after a couple of hours I get a text back asking me to call a stylist, I call. Her voicemail says to leave a message or text. I did both. I asked to see if there was an opening on Tuesday if not on Saturday. On Tuesday I received a text back saying Tuesday was booked (well yeah it was half way over) and so was Saturday. She asked if I could come in any other time that week. I happened to have Tuesday off, I work, I said I could come in super late/​last appointment or Saturday the 30^th. No reply. No reply on Wednesday. I just tried one more time this morning (Thursday). It is now 5pm and I have requested a refund from the coupon vendor. A hair cut is not an emergency, I could have come in Saturday the 20^th of September. I get someone being booked and I get I work 9 – 6 and most people don’t want to cut hair at 6:30pm for a low rate. HOWEVER, I do expect to have an appointment set for me when I call a place.
I hope they don’t treat their clients this way, I did call the number on their website. This treatment is utterly ridiculous. Now I get to wait 7 – 10 days for a refund. :)

So happy to have found Terra. My first time at a new salon always makes me very nervous. I’ve had such bad experiences with other hairdressers, but when my friend highly recommended her I decided I needed to give it a try. Juan Salon is so cute and comfortable, nicely decorated with chandeliers, and just a really friendly atmosphere.
When I arrived at the salon I was greeted by Juan the owner, who immediately offered me something to drink, and showed me where to change for my color service, and he couldn’t be any nicer.
When I sat down in Terra’s chair I was immediately at ease, she asked me lots of questions about my hair and really listened to what I wanted, she must have spent 15 minutes talking to me about my hair and didn’t make me feel crazy for being so nervous about changing my locks.
My hair was really damaged and very brassy from another stylist, so we decided to lighten it slightly with a base and then highlight it with a «beach-​y cool blonde» as she put it. I also thought I was going to have to cut of several inches, but somehow she used some sort of magic and made my hair feel and look so healthy without having to lose a lot of length. I am so so happy I was able to find her, I don’t remember ever being this happy about my hair, and also you will leave feeling like you made a new best friend. I cannot thank my friend April enough for finally pushing me to go see Terra.
Only downside is parking is at the meters so if you are there for more then 2 hours you have to run out and put more money in.

If I could give a negative rating I would, that’s how bad my experience with Terra Shapiro turned out to be. My friend found her on Facebook and decided to book an appointment and I decided to tag along for a hair trim. We got to the salon and I immediately noticed from the way she responded to my friend’s efforts to make conversation that she wasn’t a genuinely nice person, but who cares its about the hair skills right?
When I got in the chair, I told her I wanted a trim and asked if she could raise my ombré along with putting in some face framing highlights. Well, she first started with my friend who even took time to show Terra a photo of one of her own prevous client’s hair to say she wanted the same. During the coloring, I noticed Terra kept telling us how she works fast compared to other hairdressers (my skepticism thought she may be saying this to rush us out). I have been to my fair share of salons and I was puzzled that she did not even bother to put on a base color and most importantly she looked like she was haphazardly throwing random foils of bleach on our hair and just scrunching the foil up like a pieces of trash in our hair. It was bizarre, but with her telling us how she works with celebrities and how she is so good at what she does, I gave her the benefit of the doubt.
Next, she literally only kept the foil in for max 15 – 20 mins, having Asian hair, I was surprised that it took that little amount of time to lift my hair. Then while at the sink, she twice bumped my head with her fist while taking the foils out and joked, «beauty is pain!» I have to say this was the worst shampooing experience ever and when she said she put the toner in, I honestly felt like nothing was put in my hair because my hair didn’t have that saturated feeling that I usually had with previous toner treatments. We go back to the chair and I noticed my friend’s hair still looked dark but now with brassy highlights. Then I look at mine and also notice that the intended face framing highlights were orangey and oddly placed. But, I wanted to wait till it was dry to see the color. I specifically told her I had anxiety with hair cutting and only wanted a trim, however she decided to chop off my hair, which I honestly felt like was so that she could charge me for a cut rather than trim.
The obnoxious thing is, the whole time me and my friend were there, she kept either talking about her self or majority of time looking at her phone, however when we were almost done, she started giving us fake compliments like how we both had great hair, how we looked like VS models… in the end, me and my friend were afraid to say anything cause we never experienced something like this, but when we both got to the car, we vented how everything about our hair looked wrong, let alone she charged us both a ridiculous amount for the rushed work. My friend contacted Terra immediately and went in the next day to fix her hair, however she ended up having an even worse experience with additional brassy highlights and no trace of toner, but worst of all my friend called me upset saying how Terra kept making her feel uncomfortable, blaming her for not saying anything before leaving the first time, and telling my friend that she gave the wrong information about what she wanted… really? My friend showed a photo to Terra of her own work! What more information did she need?!!
Basically, I did my research on what the heck happened to my hair and finally went to another salon that was able to validate what I thought: 1) she didn’t keep the bleach in long enough to lift my black hair, 2) no toner was put in my hair, 3) my once full hair became sparse ends because of the reckless job she did hacking at it and creating a choppy layered mess. I have provided photos to show what Terra’s hair service resulted in. You can also see how my hair looked before in my profile pic. I hope this helps anyone who is thinking of going to her to think again before wasting their time and money!

I am giving this 2 stars because I definetly feel «MEH» about this place. I have yet to find a stylist in LA (despite living here for 10 years). My co-​worker recommended Jesse Anatole, so I made an appointment and went in. I dressed in my normal clothes (vintage dress and cardigan) hoping he could get a sense of my style aesthetic. My hair is a natural dark blonde, so I just needed a cut. I showed him some pics, which is what I showed my stylist in OC, who delivered exactly what I wanted.
We went to the bowl to wash my hair. Boy, what a cramped place to be. «Watch your head, lots of people hit it on this piece of art» Um, okay. I am at a salon… I would like a luxurious experience. Not to worry about tucking my feet in as far as possible so they don’t get stepped on, or my knees bumped. Or lacerating my head on an unnecessary piece of art that sticks out from the wall in an already cramped space.
Anyway, Jesse really takes his time. He doesn’t talk much (at least not to me). He kind of seemed aloof. When he cut my bangs, I told him I liked a blunt cut, retro. He totally textured them, so my bangs made me look like Taylor Swift. When I called him on it, he said «I like bangs more modern». Well, I asked for them retro. Apparently, that didn’t matter though
Overall, I was really unhappy with the cut, and the environment. Not worth the drive to Sherman Oaks.