The 2 gentlemen that waited on me were very helpful, caring & polite indeed. But the price was way out of line, IMHO. I needed a passenger window glass replaced. The 1 guy looked up the glass and asked if I wanted OEM or a close aftermarket glass. I said its all about price, as I am not filing a claim, it would be 100% out of pocket. So he offered me 2 prices ranging from $ 350-$ 445 I was worried about it shattering in the interim but the tech-installer came out & assured me it was the double laminate glass and would not shatter, but the crack would grow. So back inside, he gave me a written quote, told me once the glass arrived the next day that it was only a 25 minute job. I passed based on price & shopping around, but the place & staff get 3 stars for good service.