The subcontractors they hire for the kitchen granite countertops for this company are aweful! We always tell our friends to steer clear of this company when they mention they’re looking to install granite countertops. They are great over the phone(polite, great salespitch), but the work was subpar. I have given up trying to schedule a time for them to come and fix what they didn’t do right the first time! I have to now hire another company to fix the work NPLH did. Project manager(hardly showed up, unless we called to point out a problem) did not supervise workers the proper way, this is why work turned out bad. They do not pay attention to detail. Ex.the glue/seal they used for the sink undermount of granite countertop was the wrong type, water leaking through and seeping into our cabinets. Home Depot told me this shouldn’t happen if they used right epoxy. Sink shouldnt be leaking after 2 years of having been installed. Ex.they left the underside of countertop(where it meets up with cabinets) with a gap, wooden trim should have been installed. Careful out there folks! Overall, it was a bad experience working with this company.
Nick J.
Tu valoración: 5 San Antonio, TX
Great place! Stephanie always does an amazing job for me. I have used them several times now because of their great prices and exceptional service!
Sheena C.
Tu valoración: 5 Austin, TX
What an incredibly fantastic group of people – Stephanie is a Godsend. I have been looking for a new sectional for nearly a month and have basically gotten the runaround from every dealer I’ve talked to with regards to the particular styling or fabric that I’m looking for. Stephanie listened to exactly what I was looking for, directed me to the companies that produced similar products, and explained the differences in fabrics to me on an easily understandable level. Her prices were incredible, too! And if you give her a price point, she’ll make sure to show you the designers that actually fall in your range. And get this – instead of trying to make a sale immediately and using high-pressure sales tactics, she suggested I go home and buy a cheap leather ottoman from Walmart to see how my cat would react to it and figure out whether or not leather might be an option for my sofa. Not only does she have great connections to companies that produce the furniture I want, she has great ideas on how to decide what will and won’t work for me! I haven’t purchased a sectional from her yet, but I have no doubt in my mind that she will be the person to help me furnish my home.