Vortex Doors

If this is Vortex Industries I recommend you stay clear of them. We asked them to come out to give us a bid on fixing three entrance gates. They quoted a service fee of $ 129 for the bid. Not only did they not give us a detailed bid, they sent a bill for $ 512.50. They claim that they did some work on the gates, which they did not. After complaining they reduced the charge in half, stating that they came to a compromise to satisfy us. Not satisfied, never sent a detailed bid. Definitely do not do business with them.

We have had them out to our business to fix some glass store front doors that were sticking or needed some sort of adjustment. I think we used them three times because we had several repairs necessary in a short time and didn’t know of another shop that could do the repair. They are very expensive (our cheapest repair was at least $ 400 for less than an hour of work) and in one case we paid $ 540 and they never finished the work satisfactorily even though we contacted them on several occasions to come out and make it right. There are much better companies to chose from.

Competent installers, if plainly uninterested in dealing with the customer.
Pro tip: They apparently don’t work Mondays so don’t trouble yourself with any Monday appointments they make with you.
Our condo building contracted with this company to replace rusted door frames. First, they took forever to manufacture the doors. Months later, when the installation date finally rolled around, they failed to show up – two days in a row – and were completely unapologetic about it. At the job site, they did a competent job, but glossed over the finer, ‘fit & finish’ details of the installation. At the end of their work day, they simply packed up and left without going over their work.
As creatures of habit, of course the following week, they blew off their their Monday follow-​up appointment again – arriving two days late without apology or explanation.
If you’re OK with decent work at the cost of missing appointments, shrugging off your input or leaving the job without any checkout or follow-​up with the customer, then you’re good to go.