Suitsupply

Warning: wall of text.
TL;DR: great service and phenomenal overall quality of suits, but the cuts that they have requires a lot of tailoring for athletic body types.
Grant Abel was very professional in helping me find a suit with the right basic fit (shoulders and chest). He was not pushy, and was patient while we spent about an hour going through different cuts and cloth types. Pants were hemmed, seat widened, and waist reduced, because my chest is 43 inches, but my true waist is between a 33 and 34, and the store doesn’t do suit separates at the same cost as pre-​paired suits. Jacket sleeves were also hemmed with the buttons left intact.
When I called in Dani (?) and Chris were both extremely helpful and reassuring, and promptly helped get my shipment tracking number in order.
It looks like I will have to take the suit in to a tailor to get the sides taken in and the center back seam reduced as well due to my drop. In hindsight I wish I had done this in-​store, but overall, I am very pleased with the level of service and punctuality of the staff at this store. They overnighted my suit so that it was shipped out on Monday and I had it on Tuesday.
Overall, the fit of the suit in the shoulder and chest, and the quality is better than the Indochino MTM one I ended up returning. My only complaint is that they didn’t stock any of their athletic fit navy suits – their standard drop of the jacket and the correlating waist size is 6 inches.
⁵⁄₅ service.
⁵⁄₅ overall quality
³⁄₅ athletic options
Will update with pictures.

I really wanted to purchase a gift for my husband at this store today. Unfortunately that did not happen. I had just left the office and stopped into this store to purchase a wallet, and hoped to buy future items as my husband was a fan of their «wall of ties». I walked into the store and there were at least four sales reps working, and only one customer in the store. I walked over to the area where the wallet was and stood there, facing the sales reps… for 3 mins. Now 3 mins. may not seem like a lot of time, but I was very visible, one rep walked right past me in a circle, and no one even acknowledged my presence. I would like to believe it was not because I was wearing tennis shoes with my work clothes, this is very common for city commuters, and if the store was busy I could see how I may have been overlooked, but it doesn’t take four people to assist one customer. Maybe two at the most. And I would hate to believe it was because I am an African-​American woman in a high end store, and they assumed I wasn’t there to purchase, or I could not afford the items in their store?! After 3 mins. of being ignored I just walked out quietly, but as I approached the front door I was finally acknowledged with a «have a nice day» oh, so you DID see me in your store! I would hope that the management would take this review, and use it to execute some desperately needed retraining in customer service. And in a few months I may even attempt a return to the store to see if any retraining took effect. But for now I will not recommend this store and will continue to share my experience here until it is replaced with a better one. You work on commission? Big mistake.

I had an excellent experience at this suit supply location. I was helped a minute after I walked in by Drew. He helped me find a the suit style I wanted in my price range, which was around 400 – 500. I needed all the alterations done by Saturday, which they had done by Friday. I told Drew I wanted a more slim type fit and he fitted me exactly to the way I wanted. They do in house tailoring which I think is a must. The material and the fit on the suit are excellent and I am very satisfied with my purchase. If you want a more modern, slim fit type suit I think this may be your place.

My fiancé and I made a special trip to Seattle from Alaska for a modern suit for our wedding. We headed straight for Suitsupply. After waiting ten minutes to be attended to we were shown exactly two suits, and only two suits, while we stood in front of their wall of options before being abandoned by the uninterested salesman. Just before we stepped out the door they called after us and we replied over our shoulders that we weren’t being helped. We stopped in next door at Jos. A. Bank and were utterly floored by the over and above service, absolutely perfect suit for my tall slim young guy, at an outstanding price. There were a lot of surprises that day.

I had a great experience with the store. The suits are modern and of good quality, with slim cuts that are good for the more slender/​athletic frames*. The price is reasonable and the staff (Stefanie and the in-​house tailor) were very helpful in getting a perfect fit. A little more detail: I walked into the store, tried a few different models and figured out my size. Then ordered the suit I wanted from their web site (they have a larger selection on line, with lots of info), and had it delivered to the store. After getting an email from the store that they had the suit, I did a fitting session with Stefanie for some small adjustments (sleeves, pants), which was not expensive and totally worth doing. Also, no need for an appointment! The suit was ready on time a few days later (again I got an email about it from the store). Overall a very good/​time efficient experience.
*Their suits would probably work well for tall women of similar frame.

This shop is a totally mess. I bought a suit here and arranged for pickup the following day. Just a simple hem. I stressed that it was very important that I get the suit back the next day. No problem they said. I show up the next day and they could not find my suit. He said it mite be «upstairs» 20 mins later he came back down empty handed with no explanation. Just «I can’t find your suit, but I’ll keep looking» 15 mins after he disappeared again. I walked out.
The suits seem to be good quality. But my experience was totally infuriating. Now I’m wearing dockers to a wedding.
I changed my review to five star because I really love this suit.

Where to begin… My husband went in for a suit on a Wednesday and needed it for Saturday. We knew this was a lot to ask but we were still PROMISED a suit by Friday, he paid extra for the expedited/​overnight shipping from their New York location as well. The sales associate that he worked with, Drew, was more than happy to make it work. Friday comes around and they can’t seem to find the shipment and it looks like it possibly wasn’t shipped out! They were not very helpful when my husband called in to add to this horrible situation and finally say they find the shipment which won’t be here until Monday, two days too late! They also let my husband know that they never really did do overnight shipping but that Suit Supply did three day shipping and yet we paid for the overnight. This place is a joke. Don’t promise your customers things you can’t follow through on. Thanks for nothing Suit Supply.

I could not be happier. I bought two great suits. Very impressed with their European fit and unique colors and styling. In this store they put me into a 42 short. Best fitting suit I’ve ever had. Everywhere else, like at Nordstrom, I have been a 42 reg. This explains why these suits fit so well. The sales people Kirstin and Stephanie were very knowledgable. Great service. I will definitely be back.

After meeting to pick up a new suit I had asked for the tailoring to be done within 3 weeks. After going in to pick it up on the set date, I met the employees who informed me that it was not started and would be finished tomorrow. Had they not reassured me that I should leave the tailoring to them I could have sent the suit to my tailor and saved over $ 100. Additionally, if I had not brought a spare suit I would not be appropriately dressed for my business meeting. Overall, ridiculous that I had to pay for their tailoring and it was not finished with the generous time limit. Unprofessional to say the least.

High expectations and positive reviews got my hopes high for Suit Supply. While service was OK, it took nearly 30 minutes and a few attempts to get anyone’s attention.
Looking for a fun suit or something easier on the wallet then it should fit the bill. Just know you get what you pay for and service can be sporadic.

Wow, just wow. One of the best clothes shopping experiences I have ever had. I hate shopping, I am the type of person who wants to just get in and out as quickly as possible. After a long day of suit shopping for a new job, I walked in and was greeted by an awesome sales person named Siraj. I told him a price range and what I was looking for and he was able to pick out the perfect option on his first try. Very smart and knowledgeable staff, their suggestions were superb. Never going suit shopping anywhere else, although I might follow Siraj if he ever left to another store. His advice was too good.

The fact that Suitsupply products are excellent is a moot point — they are exactly that, excellent, from their suits to their ties, shoes, coats, etc. all at reasonable prices. What’s more important is to point out that the store manager at their Seattle store, Ian Maletta, and his staff, provide absolutely exceptional customer service. They really go above and beyond. I rarely write reviews but my experience with them was so good that I felt compelled to. And no, I’m not affiliated with Suitsupply or paid by them in any way. I don’t even live in Seattle but travel there from Vancouver for great menswear. Definitely check out this store, ask for Ian, and you won’t be disappointed.

I’ve been buying suits for over 20 years and this was the most professional and knowledge team I’ve ever dealt with. Ian and Xeno were excellent and took their time, without any pressure. Additionally, the quality and style of their suits, especially at their price point, speak to why they have been so well received.

Decent stuff, but given the selection it blows my mind that I MUST get the pants which are bound to the jacket size. I’m a thin guy with about 38R jacket size, but i’m swimming in the pants. Sure they can tailor them but. they’re not even close! If i could size down on the pants It’d be perfect, but. it’s not allowed.
If you’re tall and slim, you’ll need every adjustment offered which sucks because it’s hard to imagine it fitting well when it’s starting so far off.
I opted not to take the $ 600 plunge and hope it would work out.
At JCrew, a sale got me something similar for about $ 250 less which needed $ 20 arm length fixed and that’s it.
Also quite poor service here. Employees are either not helpful because they don’t know suiting (A woman working in this store had little bearing for how a suit ‘should’ fit v.s. what ‘rules’ are bent in modern styling) or they are so uninterested in helping you that you feel out of place asking. This is a suit shop with some nice fits, it should be easy for them to put you in something that sparks your interest. Instead I had to research all the different fits and their names online, and go in there, read all the tags and find what I was thought would work.
The value/​quality is there for the suit, but given all the positive stuff I’ve heard about Suit Supply, this location must just suck. Go in there knowing what you want by watching the videos on their website with the mysterious smug guy. He explains all the details and fit points.

Please note that I have no affiliation with Suitsupply nor am I on their pay role. I read Susan’s and Patricia’s comment below and their rating seems to be unfair and based on the «bikini ad» that they were offended by. Also, this store sells clothing for men, why would women even bother Unilocaling this place. It’s like me Unilocaling Victoria’s Secret. Don’t let their low ratings sway you away from Suitsupply.
I work at a law firm so I’m always searching for good quality clothes that has the best bang for its buck. My ratings are as follows.
Product: ⁵⁄₅.
I’ve done my research on style forums and SS has tons of people raving about their suits being high quality and affordable. SS has various fits, styles, colors and fabrics. As I was trying on the jackets I noticed that many of them fit really well. I found one that fit me almost like a glove, I would only need to do minor alterations (they also do this on site) on the sleeves and I would be good to go. What I was really impressed by is that their suits are modern (slim) and they fit how they should. I’ve shopped at Nordstrom and tried on their expensive suits and it was hard to find one that fit right. In the end of the day, I would take an inexpensive suit that fits right over an expensive CK suit that fits and looks like a large trash bag.
Value: 4.5÷5
I’m not a suit expert, however I found the price to be reasonable. I’ve read on some style forums that SS was rated #1 for the best bang for its buck.
Customer Service: ⁵⁄₅
When it comes to big purchases like a suit, I tend to ask a lot of questions. I was helped by an employee named Scott (I think that’s his name) and he was very patient and thorough answering all my questions and giving me advice on how a proper suit should fit. He was happy helping me out as I had told him that I wanted to try on all their suits so that I could find the one that fit the best. Also, Scott did not try to pressure me into buying anything unlike other stores.

My buddy recommended try their online store. It turned out they had just built a store here and I went down to check it out. I needed a suit for my wedding, so I was obviously very specific on what I wanted. I looked at Mario’s and Nordstrom, both had some nice one’s but the price point was crazy. I went here and they had comparable quality, but more importantly their style. Because it’s a European suit company their fit is perfect for me. I don’t wear skinny’s or anything, but this suit fit perfectly. Our guy Ben was a huge help. We visited in March and he said come back in the summer because the style will be more like what I wanted. He nailed it. The suit I purchased on Saturday had just made it into the store on Friday. I’ll go here from now on. And ask for Ben. Dude knows what he’s talking about, and he doesn’t BS you

Buying a suit is not an investment to take litely so I have brokent the experience down into a few categories and also included some figures to help show how Suit Supply compares to other options in the city.
1. Style 2. Quality 3. Service 4. Value
1. Style — Suit Supply has the European style suits that are dispacing the boxy sportscaster suits still worn by former athletes on ESPN. If you are not built like a 50 year old wide receiver who prefers the shoulder pads of his suit to rub the sides of doorframes when you enter a room the styles at Suit Supply should fit you fine.
The cut of the Napoli suit I bought has even less pronounced shoulders than the Fitzgerald suits from Brooks Brothers. The trousers are not near as blousy as the Fitzerald trousers so you will look taller. The trouser legs are not so skinny that they will be out of style in a year. Overall the styling is more modern, streamlined and less boxy than any of the suits I tried on at Nordstroms and Brooks Brothers. I’m very very pleased with the look of the suit.
2. Quality — I took a close look at the suit and compared them to the other suits I own (Boss, Hickey Freeman, etc…) and was very pleased. There is clearly a very close attention to detail on stitching. These do not feel at all like mass produced suits. The feel of the fabric is in impeccable. I have confidence in the quality of the materials and the construction. I may be biased based on a WSJ article I read that stated in a blind test experts ranked Suit Supply suits as high as handmade Armani suits while other suits I normally buy were ranked lower.
3. Service — I felt the service was good to very good. Kyle was very patient with me and when I said I was going to look around after he invested time in me he did not give attitude, which I appreciate. There were not as many colors or patterns in the size and style I liked but I found three suits I would have been happy with. Here’s the kicker, they offered alterations in house, I declined as I have a Nordstrom card and have a $ 100 free alterations a year. After the tailor made her marks at Nordstrom she explained the price would be double as I didn’t buy the suit there. Thanks anyway! I went back to Suit Supply. I like being able to see the tailor at Suit Supply as she works. She is an integral part of the store and not an afterthought.
4. Value — This is where Suit Supply really comes together. Considering the terrific styling and excellent quality of the suit plus the service, I felt the suit was a good value and this is where I will break down where Suit Supply compares.
My suit out the door was $ 560 with alterations. My Boss suit from Nordstrom during the sale is $ 899 — 33% off. That’s only $ 40 dollars more than the Suit Supply suit but I 1. did not have to wait for a sale 2. That’s with alterations 3. The Suit Supply suit fits better, has better styling and honestly looks better on me. Likewise, Brooks brothers suits start at $ 999. During their Father’s Day Sale they may be discounted as much as 33%. Suit Supply wins based on the same criteria that trumps the Nordstrom experience.
I did not include Jos A Banks or Men’s Wearhouse suits as to be honest they are not in the same categoria. I love AAA baseball but the experience is not the same as a major league game. Their suits are not of the same quality and styling, thus value cannot be compared between them.

My husband and I visited the store this week. We live downtown and have lived and shopped in Seattle for many years (30 plus). We were on a mission to update my husbands suit wardrobe. We are obviously not the client base they are looking for. We were not greeted, had to ask for help, and almost felt contempt from the gentleman we asked to help us. The only smile we received was from the seamstress they have in the front of the store. We actually liked the clothes but ended up walking out since the salesman was not interested in our business. The sad part is we have two sons in their 20’s who would love these clothes. We always try and support our downtown stores as a rule. The clothes are great here but I could never go back.

I stopped in here on my lunch break the other day, as it is right next to my office and I’ve been curious to check it out. While the clothing itself was of better-​than-​average quality, their marketing materials are what disappointed me. When you walk in the store, you would have to try hard to miss the gigantic photograph of a Suit Supply-​clad man surrounded by a harem of women prancing around in bikinis. Thanks for the sexist marketing strategy. Now I am clear on who your target audience is: bro-​dom.

The staff is friendly and exceedingly knowledgable about their inventory. The inventory is incredible as well. Suits all have that European trim style that make scrubs look like studs.
This place is only going to get more popular.