Subway

Horrible service. Last time I went in, a male Asian employee told me how much I could benefit from doing the subway weight loss program because I was so fat. Today he told me how unfortunate it was that I get my hair done by a blind man. His personal opinions should have no part in making a sandwich.

Employees here are ALWAYS super friendly with me. Fast service unless it’s a lunch rush, but that’s out of their control. They’ve never been out of any products every time I’ve eaten here.

This place deserves the two star rating it has. The service is… complicated. Also, how is it even possible that the only no calorie beverage option at Subway is Diet Coke? Really? Even both of the iced tea options are pre-​sweetened. Crazy.

Typical subway joint. Place was clean, service was cheerful, food was fresh. No complaints.

Rude employees, I’ve given them 2 chances now to prove themselves — both times I’ve left irritated. Hard to go wrong with a sandwich, so the food was fine; the people behind the counter were *awful*. They acted like I wasn’t worth their time, one guy actually told my kid «no playing, people waiting» with a relatively short line of 3 people (I’ve seen lines out the doors of other shops.) — then he said «make a choice and go». Since there wasn’t a manager on-​site, there was no one to talk to about it. I don’t recommended this location if you actually want service.

Service is speedy sandwiches are consistent in most locations I particularly like this one cause the morning staff is super friendly… would have been 5 stars but someone forgot to turn the heat on

Same person owns this location and the one at 3829 Delridge in W. Seattle and 6760 W. Marginal) He does not respond to phone calls.
I bought a recent deal for Subway on TIPPR on Aug 18. (see it here
)
The deal — it very clearly says spend $ 5 and get $ 10 in credit at the store. I am (was) a regular at the Subway on 16^th, and thought this was a great deal.
When my husband and I showed up to use our coupon on Aug 19, the employees had not heard of it and had no idea how to ring it up. The employee refused to honor it, and said we would have to call the manager «Faraz». I gave them the benefit of the doubt and we bought our sandwiches at regular price.
I called the owner on Tues Aug 20 and again on Thurs Aug 22. I have yet to have a phone call in response. We went again tonight (Sep 2), hoping that maybe the owner has trained his employees in how to handle this coupon. The same employee was there, and had no idea; he called «Faraz» again — this time he said «he is the owner, he is very busy. he never answers his phone». And he was correct, the owner did not answer his phone, and the employee just stared at us.
We were extremely frustrated, and left, this time without purchasing anything.
I have contacted TIPPR asking for my money back (we spent a total of $ 20 on this deal)
This is a warning to anyone else who was suckered into buying this deal, good luck trying to get it redeemed at the White Center (16^th AVE SW) location. To me, this seems like a clear cut case of business owner who can’t be bothered to train his employees about a deal, and then disrespects a loyal customer by refusing to return phone calls. its a shame the customer service is so poor because I really like Subway sandwiches. But I guess from now on, we’ll hit the Safeway deli for made to order sandwiches. or anyone know of a good sandwich place in Westwood area?

Horrible service! Ordered 3 different things and was told they didn’t have it. Then why is your front door unlocked?
Why do you have someone working who’s attitude is so poor you have the physical reaction of «I can’t get out of here fast enough» pulsing through ones veins?
Please, do us and yourself a huge favor and close. Go become the mayor of Seattle, not like that is a real career advancement.