Quite literally the worst experience for coffee. I would never do a bad review after 1 occurrence but they are continually awful. They have never once gotten my drink right and it’s freakin iced coffee! Just pour! The drive thru takes forever bc they mess up everyone’s drink and ppl are constantly handing back their order. The walk up inside is horrible bc they don’t listen to you bc they are too busy trying to get to the drive thru. I LOOOVE Starbucks but I am never coming in to this location again.
Jenn F.
Tu valoración: 3 Rancho Santa Margarita, CA
I frequent Starbucks about 4 times a week. This location happens to be right across the street from my apartment building so I go here often. 8 out of 10 times the drink is made incorrectly. I am usually on my way to work or somewhere that I need a quick drive thru, but it always takes longer because it’s always wrong. Bummer.
Di S.
Tu valoración: 4 Seattle, WA
Outstanding customer service! But the internet(WiFi) horribly bad. it has been going on for months and they never bother to fix it.
Sonya L.
Tu valoración: 2 Kent, WA
This Starbucks is just okay. Location is kind of odd, just off of Lake City Way near the Walgreens. There is plenty of parking though, as you can also use the Walgreens lots. I have never gone inside — I always go through the drive-thru. Oh man, it doesn’t matter how many cars are in front of me… the line moves excruciatingly slow. When you finally get to the window, you are greeted by a surly employee who essentially grunts at you during your entire transaction. This has happened to me on every single visit. My orders have always come out correct, so I don’t have any complaints about the coffee.
Shelley S.
Tu valoración: 1 Wenatchee, WA
Never had such poor service at a Starbucks. From beginning to end of the encounter every person there, including what appeared to be a supervisor, gave sub-par service. I asked for brewed coffee with room, got a full cup. I asked for tall frap with no whip, got whip. I said“oops we asked for no whip,” staff person just walked away. The moment I walked to the counter, I had no acknowledgement, and then as I stood there uncomfortable for a while, finally a lazy, whatever, glazed look, asking what I wanted. While I was ordering they person who seemed top be the supervisor was muttering instructions to the person taking my order, which likely contributed to her having no memory of the details of the order, and no connection with me. It was really a stunning display of a lack of any customer service or care about what I was doing there. I got drinks(not quite the drinks I wanted but drinks) and I left feeling like a meaningless widget to them.
Lynne D.
Tu valoración: 4 Seattle, WA
All Sbux are basically the same — this one does have a drive thru which is pretty efficient. This one also has hot foods so the spinach feta wrap is a regular item for me! I also get a puppy latte(either foam or whipped cream in a little cup) for my dog when we come through together.
Chris M.
Tu valoración: 5 Seattle, WA
First time at this particular Starbucks, but I have been a long time fan of all Starbucks. And any place that serves up coffee for me and some tasty goodies for my dog. If your a dog owner coming or going to the park ask for a pup-achino. Just a cup lid with whip cream. Also if your a caffeine junkie like me I would sugest the Venti drip coffee with five(yes that’s 5, not ½/3/or 4, but 5) shots. No milk, no foam.
Zach M.
Tu valoración: 4 Seattle, WA
My go to Starbucks. A consistent winner. The drive through is tight for big vehicles. My drink is simple –grande iced latte– so I can’t speak for their ability to execute the complex recipes conjured by Starbucks Inc.(sarcasm). However, the volume of my business here is what deserves applause. After many trips, they are still as quick and capable as the first time I walked through the door. The drive in has proved equally satisfying.
Michelle E.
Tu valoración: 1 Milton, WA
They have a real hard time getting drinks right here and they tend to argue with you at the drive threw. Today took the cake I was trying to give the lady a tip at the window but she walked away well we were talking. So I got out of the car to leave money on the counter for her. It kept flying away so I put a cup I had in my car on it so it would stay out. She saw me and I told her what I was doing. The next thing I knew another employee came over to the drive threw and accused me of stealing out of there tip jar! I will definitely not be coming back here! Then of corse they gave us a strawberry drink inside of mango. Awesome.
Jeff H.
Tu valoración: 4 Kirkland, WA
I love Starbucks coffee but I hate when they burn shots. This Starbucks is always great about making my espresso right the first time. Drive thru guy is a bit annoying with the badda-bing but besides that everyone is really nice here.
Joshua L.
Tu valoración: 1 Seattle, WA
this place on Saturday Morning has the worst customer service I have experienced at a Starbucks. normally the happy go lucky employee is anticipated, this middle aged lady with brown hair and dude with gaged ears are quite piece or work. they don’t reiterate what you order, sure enough when the order is messed up and you ask for it to be fixed they give you attitude. these people need more happy juice.
Nadia G.
Tu valoración: 5 Seattle, WA
Dear Starbucks I love you. I can’t quit you. This location consistently makes delicious earl grey tea lattes, awake tea lattes, and chai lattes. The staff is also friendly and does their best to keep the drive through moving. I have had to wait a long time only once and they compensated by giving everyone their drinks for free. I’m happy that this Starbucks is on my way to work! Starbucks for life!
Trisha F.
Tu valoración: 3 Seattle, WA
It’s a Starbucks. What do you expect? Parking SUCKS around here. If you go before 11AM, feel free to park at Baskin Robbins, which has so many more spots and is much easier to navigate since it has two exits. This place never fails to be way too crowded, which is a huge turn off if you want to sit quietly with the wifi or read. That is kind of a given due to the location, but employees do seem to churn out beverages in a timely manner. Their food case is well-stocked. I love the cool lime refresher. Try it!
Lee L.
Tu valoración: 5 Seattle, WA
You know, Starbucks.
Chen H.
Tu valoración: 4 Seattle, WA
Love Starbucks on 145th and Lake City way. Workers are friendly and fun. Service was quick and painless except for stupid customers on the damn phone(which is impolite) while trying to order. Note: if you are too busy on the phone then you shouldn’t have stopped at Starbucks since you probably didn’t have time to stop-in in the first place.
Jay H.
Tu valoración: 4 Seattle, WA
Quick and easy. I like my coffee how I like my… zombiepocalypse. Without being properly plied with caffeine I definitely feel like the walking dead and wouldn’t put it past myself to suddenly find me gnawing on… a green stopper while I wait for my beverage. I believe I’ve only used the drive through here once but I’ve been inside quite a few times while I wait for my lunch order at Ezell’s/Heaven Sent. The baristas are always friendly and usually a bit goofy which is A-okay with me. My drinks are made right and are in my hand-mouth combo quickly. My last visit into this location the barista actually figured out the best way to order and ring-up my drink to save me money and then told me the best way to order it at other locations so I can get the same steamy yummy in my tummy without having to fork out another buck or so. Mental high fives were tossed about like they were going out of style and I made sure to tip her well in appreciation of all my future dolla dolla bill savings. I’m a fan!
Paul H.
Tu valoración: 2 Seattle, WA
This is location is perhaps the longest drive thru in the city. If you are in a hurry you need to avoid the drive and a take your change and go inside for your coffee.
Tristyn T.
Tu valoración: 5 South Salt Lake, UT
This Starbucks is so much better than others in the area. It is rarely busy, the service is awesome, and it is a quiet place to study. I have been here many times and never had a bad experience. I don’t know what the other reviewers are talking about.
Peggy R.
Tu valoración: 4 Lynnwood, WA
My experience was much more positive than anybody else’s here. I had a wonderful experience. The gentleman at the drive-thru was friendly and made sure my drink was exactly the way I wanted it. I ordered a Java Chip Frap with soy. The barista was intuitive enough to figure out that I don’t want whip cream on my beverage. I had an excellent experience and the staff was professional and pleasant.
Lala L.
Tu valoración: 1 Seattle, WA
Drive through only review. Ordered a simple drink, no drama, no flair, and they couldn’t get it right. Plus, when you get to the window, it smells like chicken. Delicious, perfect chicken, but I’ll save my Ezell’s review for another day.