Motif Seattle

I cannot express how amazing their customer service is here! The front desk was very accommodating and beyond friendly. A definite recommendation

Geneva at check in was amazingly helpful and friendly! Easy to talk to very accommodating! I mentioned traveling to Seattle from Vegas for my daughters sweet 16 and she immediately added a $ 60 dinner credit to help celebrate. Justin, the concierge, was awesome, laid back, and had lots of great suggestions too! Plus he was just a naturally friendly and funny guy! He sent up a sweet 16 jar of candy! Both times we stayed at Motif they exceeded our expectations! Love the modern artsy trendy atmosphere! The 5the floor restaurant, Frolick, is not only delicious, but has a super cool rooftop access w/​games (shuffle board, ping pong, etc) and fire pits. There’s a room inside the bar/​restaurant with board games as well! All the servers were extremely pleasant and efficient! Definitely, will stay at the Mtif each time we visit and would recommend it to anyone!!!

This hotel is a joke. We paid for 4 nights and prepaid our stay ahead of time. When I checked in around 1:00am this girl named Helen said that they were fully committed and wanted to put us in a handicapped room or a room with 2 queen beds when we booked a king bed. She asked if I wanted a queen sized bed and I said if it was a nice room then we would be okay with it. When I got to the room it was a tiny full sized bed inside the smallest room that I have ever been to. It was hardly the queen that Helen told me it was. The bathroom was super small and unconventional as well. Then I look outside and we were facing the wall!
When I contacted the front desk and told her how unhappy I was with the room. Helen said over and over again that they were fully booked. They should have booked me for the room that I originally had booked so that they wouldn’t be overbooked. I called the front desk and Helen picked up the phone again and so rudely told me that there was nothing she could do. I asked for the supervisor or hotel manager and she told me that she was the hotel manager and told me that I need to contact Orbitz. What would the hotel manager be doing working the front desk?
I contacted Orbitz where I had originally booked the reservation and they told me that it was at the hotels decision to cancel the reservation and not theirs. He told me that he had contacted the hotel and they told him that I couldn’t touch anything in the room and couldn’t even use the bathroom because if I did then they couldn’t do anything about canceling the room. I found that to be absolutely absurd. They wanted to have housekeeping to inspect the room to make sure that not a single item was touched in the room, they eve told me that I couldn’t even use the bathroom! I felt like I was kept in jail!!!
After spending 2 hours on the phone with Orbitz and contacting numerous mangers in the hotel. They said they can cancel my reservation but I would have to leave the hotel within 10 min. It was 2 am! I told them that I will stay tonight and check out tomorrow. They said if I don’t leave the property right now that I would be charged for 2 nights when I was only going to stay for one night!
I didn’t want to spend all morning my first day here arguing with the front desk and Orbitz. I will never stay here again and do not recommend anyone staying here either. This really has been the worst hotel experience ever.
They also charge an additional $ 40 a night for self parking that they didn’t tell me about until I checked into the hotel which is very deceptive as well.
Do not let the pictures fool you! Do not stay at the hotel!!!

One of the best hotels I’ve ever stayed at and I have been to many high end hotels including Ritz-​Carltons and similar. Perfect location, walkable to market and many other things. Free wine reception every day and very helpful and attentive staff. Very modern and hip look. Rooms were clean and comfy. Great showers and products. Didn’t want to leave. Will be back for sure next time we were in town!

It was a pretty slow check-​in process… detailed explanation of everything, why the room wasn’t ready, etc. Speaking of which, the room wasn’t ready — I requested a king size room. That’s okay, no big deal… thought we would give it a shot by checking in early. So, she said that we could get a room sooner if we didn’t mind two queens, or just wait until check-​in. We opted for two queens since one became available. In her defense, that was great!
At this point, I am not wowed. Upon arrival at the room, I am more un-​wowed. For a «boutique» hotel, the rooms are boring as hell… The only colorful thing about the room was a pillow on each bed and the lamp base. Otherwise, it just looked like another Courtyard Marriott that I’ve stayed in a million times.
We paid about $ 300, including parking. Was it worth it for one night? I don’t think so, but it was the most affordable for a «boutique» hotel in the area. Can’t beat the location, and the beds were at least comfortable.

After a terrible experience at the Motif in September of 2014, I had been contacted by management to try to right the wrong. After a handful of back and forth e-​mails, not only was my stay refunded but the manager wanted to prove to me that Motif was better than the service I had previously experienced, so I was offered a free stay. Over a year later, I finally had the opportunity to come back.
This experience was entirely different than the first. I had emailed the manager asking if the stay was still available, and to my surprise not only was it the same manager but the offer still stood. He got me all set up in the system for a Saturday night and told me that both of his front end managers would know in case I had any questions. The hotel has parking underneath and it was easy to access and to find a space to park. It was also comforting to know my car would be in their private lot, not randomly parked on the street.
During check in there was a small hang up, the clerk wanted to verify our stay with her manager since it was no charge. But the manager on staff quickly let her know that it was right and we were given our room keys. Much to my surprise, we were placed in an executive suite on the 19^th floor! The elevators were much faster this time around, and we only had to wait for a moment.
The room was beautiful. It had clearly been updated since our last visit. Very modern decorations, nice bright white linens, a cozy fuchsia couch, new clean carpets. The suite is split into two rooms, the bedroom and a living area. Our view in the living area looked out over downtown Seattle and the bedroom looked over north Seattle. There was a mini-​fridge and Keurig available for our use. The bathroom was very clean and had beautiful granite counter tops, the soaps smelled very lovely (I think they were a citrus/​mint?). The bed was very comfortable and I slept quite well. The room was also quiet, with no noise from the city or from neighbors.
We were surprised on our return from dinner that a note had been left with a bottle of wine and a platter in the refrigerator. The note asked that we enjoy our stay and if we needed anything to simply call the front desk. The platter had some brie, blue cheese, and a goat cheese with some fruits, sauces, and crackers. It was a great breakfast the next morning and the wine had been a lovely way to end our evening.
Checkout went smoothly, and the front desk clerk even waived our parking fee.
Motif really wanted to prove they could provide fantastic service, and they really went out of their way to do so. It seems rare that a business is so willing to repair damaged relations any more, so this was a real treat. I would recommend the Motif as a place to stay for visitors or locals looking for a night in Seattle. A much more pleasant experience!

After seeing all the photos through Unilocal,I decided to book our stay here for our 3 day weekend of valentines and presidents day.
It’s literally in the heart of downtown Seatlle and walking distance to EVERYTHING! If you don’t feel like walking or are too lazy to walk, they have plenty of über drivers to assist you :)
When we first got there, it was about 11am. We wanted to do an early check in and the front desk lady, Alesea, was very friendly and welcoming. She said they only have 1 room available during that time and considering we were 5 hours early for check in, we got what we could take. When we got the room, it was very small… like for a one person type of room small. –_​-​” It was what it was… so I showered (since we just landed in Seattle a few hours prior to checking in) and was getting ready. While getting ready, I look on the toilet seat and it looked like a yellowy substance was on the toilet seat. I thought to myself, «Hmm, that’s odd. I know that wasn’t from me.» My boyfriend helped me wipe it up and then a few minutes later, I SEE IT AGAIN in the same darn spot. We look up on the ceiling and it’s dripping from the ceiling! BIG NO NO! They had these yellow spots all over the bathroom ceiling! The grout in the shower was also very dirty! It looked like no one ever cleaned that room. So I called the front desk to tell them my experience and asked to be switched to another room. The lady, I forgot her name, but she was very helpful. She ran up to my current room to give me my new set of keys which was one floor higher and the room was much bigger! I was now a happy camper.
I made sure to walk into the restroom and check to make sure there weren’t any yellow spots on the ceiling. Luckily, there wasn’t. PHEW!
Overall, this place was beautiful! They have complimentary wine tasting from 4pm– 6pm, YES, COMPLIMENTARY! Their Frolik Restaurant is chill and beautiful on the rooftop. It’s walking distance to everything you would like — shopping, pike place, etc. DEFINITELY COMING BACK HERE TO STAY!

Our room should have been ready at 4pm and they told us that it’s not ready and they don’t know what time it’s going to be ready. As to how any hotel may think this is an acceptable form of customer service is beyond me. Needless to say I will never stay here again or recommend this hotel to any of my friends or colleagues.

I totally love this place! We always stay here. Amazing service — very chilled back. Nice rooms great view. Food is wow! Like 5* love it.

Stayed here for a quick weekend trip. This place is very conveniently located in downtown Seattle which made it great for those travelling without a car. All the prime destination places are within a 5 – 10 minute walk (pike place/​downtown/​restaurants/​ferries). The hotel rooms are a decent size — plenty off room for two to four people. The bathroom is well stocked and nice. Not much complaints about the room other than the walls were extremely thin. Like super thin — i woke up to the sound of people walking up and down the stairs — which is not optimal. But such as life.

I will never stay in a such worst hotel again. The check in time need to be late than 4PM. I wait in hotel lobby for over 4 hours after international flight. The hotel room is pretty old and smell. Couldn’t be a 4 star hotel!

Perfect location! Great staff. Excellent room service. Free wifi. Parking is easy and you can come and go with your parking pass with no extra charge. Loved our stay here — and you can’t beat the price!

Stayed here over the holidays and loved it! The hotel is in downtown and conveniently located near all the tourist attractions (Pike Place Market, Malls, Space Needle, Mono Rail, etc.). We were actually able to walk everywhere. The staff was extremely friendly. There was complimentary wine tasting everyday from 4pm-​6pm and the lobby was always stocked with hot cider and hot chocolate.
While the room was clean, the one thing that bothered me A LOT were the dirty grouts in the shower. Also, the food at Frolik wasn’t very good. That being said, I would most definitely stay here again.
P. S. Make sure you stay at least on the 12^th floor for a decent view.

I loved this hotel! Location is absolutely amazing. You are less than half a mile from Pike Place, probably about a 3 minute walk to the monorail and 2 malls. Check in process was easy, and they let us check in 3 hours early for no fee. The room was amazing, beautiful view of the sound and very clean. The staff was amazing and so friendly. They helped us with every question we had and even held our bags for us after we checked out while we went out for before catching our flight. I would definitely stay here again.

The hotel seemed like a cheesier version of The Standard. But the housekeeping is relentless! They opened the door on me naked after I asked them to come back several times. Jesus. The beds are uncomfortable. But otherwise clean and in a GREAT location.

From the moment I checked in to the moment I checked out, I had nothing but exceptional service at this hotel. The staff was incredibly friendly, the rooms were clean and I enjoyed their daily wine reception in the lobby from 4−6pm! I thoroughly enjoyed my stay here for my first trip to Seattle and would highly recommend this hotel to anyone who wants a great experience. The hotel is in a perfect location just a 10 minute walk to Pike’s Place Market and so many other awesome places!

The rooms are decent, the food is meh. All of the staff (minus one gentleman at the front desk) are extremely friendly. The location is nice, right in the center of downtown.
I came here for a conference and one of the chairs had a piece broken and it snagged my pants twice. I had just bought those slacks and i went to let the gentleman in the front desk know and all he said was ok, i will let «them» know about the broken chair. Em, thanks?!

Wow. This place is amazing. A great environment. A great staff. Great food. So central!!! Next to everything!!! My stay here was perfect. I recommend this place to EVERYONE!!! Even if ur not staying at the Motif please do urself a favor and stop on the 5 th floor and eat at Frolik!!!

I booked a trip to Seattle last weekend and had some crazy last minute plans. Not only was Motif beautiful and comfortable, they were also so accommodating and worked with me to extend my reservation! The room was beautiful with a fantastic view of the water and the fish market and the hotel staff was so knowledgable and friendly! It reminded me that people can be kind and make you feel like «home» even when you’re very far away and in a stressful situation. I will never forget how much they helped salvage my weekend by simply providing a beautiful, comfortable room that I felt safe in.
Frolik also had a rocking happy hour and so did the little English pub located directly below the hotel! It’s 2 blocks to the light rail, which made airport transport easy and cheap. Within walking distance to the fish market and a $ 5 über ride to Capitol Hill or any other bar you could want to go to!

Great Location Great Staff Comfortable Rooms
A Chic recently remodeled hotel with an excellent staff.
Daily wine reception in the lobby. Clean comfortable rooms. Fitness center, restaurant & lounge. Elephant & Castle Pub located below hotel. Excellent location to great shopping, restaurants, and walking distance to the Fishermans Pier, The Great Wheel, & a «MUST» VISIT «World Famous Pike Place Market»
Located just a few blocks from the light rail, you can leave the airport, take the light rail for $ 2.95, get within a couple of SMALL city blocks of the hotel all with in 40 minutes. A faster, cheaper alternative to the 50+ cab ride which may, or may not get stuck in traffic jams.
Chef Gary Curry

Worst service ever. Don’t ever stay here if you are looking for service. I arrived with my printed reservations in hand. I was told that they only had me down for one night arriving the next day. Showed them my printed reside. After several phone call from the person at the front desk i finely got a room. #509 a handicapped room. Went back down and told them
This was ok, was told no room was ready waited 2 hours and got my second room #508 possibly the worst room in the hotel. Then they overcharged me for the room. 4 hours of nonsense and no apologies. Crappy rooms overcharged and no service from the Maneger. Horrible

Fantastic hotel in the center of downtown. A few blocks from almost anything you might want to see including Pike Place. Rooms are very quiet and soundproof with nice bathrooms and a Keurig coffee maker to get you rolling in the morning. The gym is actually pretty amazing with free weights, a squat rack, Swiss balls, and multiple machines (treads, bikes ellipticals). Free wine tasting in the lobby is a great way to cap off a workout. Staff were friendly and professional. Not a bad thing thing to say.
I was here for a fairly large conference and the conference area was great. Staff were perfect in terms of managing equipment and rooms. Would highly recommend.

This place feels like a spot that would have been very trendy about a decade ago. That’s meant to be a factual as opposed to derogatory observation. It’s clean and comfortable with excellent service. Overall it’s a solid option for downtown Seattle with a price point that comparable to other hotels in the immediate area.
My room was spacious and I liked the small touches such as high quality soap, towels and an individual Keurig coffee maker. It is well decorated (although possibly a bit dated) and it has parking immediately below the hotel (it’s not included or discounted for guests). The carpet was a bit worn but again, everything was clean. They clearly are trying to push the pay per view movie options – I prefer hotels that include HBO as a package but that’s getting pretty nitpicky. I was here for an overnight business trip and didn’t get to try the restaurant. Overall a good experience with an excellent location. I wouldn’t hesitate to stay again.

This hotel is just excellent! From the moment we checked in (thanks Nancy!) to this morning where I’m relaxing in my room, this hotel has it all! The king room is spacious and the bed is very comfortable. There’s a Keurig coffee maker that’s very convenient! Beautiful city views from our room and Nest brand shampoos and soaps. The restaurant and bar will get a separate review but both are great. Regardless this hotel is steps away from Pike’s Market, the Seattle Great Wheel, and terrific shopping like the flagship Nordstrom. The price is right too! We used
and got a fantastic rate. Love the fire pits out front! This is a comfy hotel in a great location that’s clean and close to all attractions. What’s not to like??? Definitely stop by the Motif and check in next time you are in Seattle. You won’t be disappointed!

We had a very nice stay. We were scheduled to stay two nights, but stayed a third because we were enjoying ourselves so much! The staff was very attentive. The rooms were quite well appointed. As a destination member we were upgraded to a lovely corner suite. Views of downtown and Elliott Bay were exquisite. We enjoyed the food and beverage service from the frolic restaurant. They do have somewhat of a after hours seen at the restaurant with the DJ spinning tunes. We will be back. Ty at he front desk checked us out with a smile on his face.

Motif Seattle was a great option for our short stay in Seattle.
The location is perfect for those wanting to experience Pike’s Place and the waterfront, with both less than a ten minute walk away. It’s also in the heart of the retail district so almost any store you could possibly want is within blocks. When arriving from the airport, the light rail ends only a couple of blocks from the hotel so no need to take an expensive cab.
Our room was large and the beds were super comfy (they could work on the pillows). Free wifi and lots of TV channels were both a plus. They were kind enough to give us late checkout until 1:00 pm and held our bags while we wandered the city a little more before our late flight.
The staff was super friendly, especially those at the concierge desk. I used the gym on the 4^th floor and it did the job. We also took a trip down to Elephant & Castle one night for dessert and enjoyed.
Overall, would definitely return! We got a great deal on our room and hope you find the same.

Motif Seattle is a nice, remodeled trendy hotel in a prime area in the heart of Seattle, just a couple blocks a way from Pike place market. The lobby and entrance look are modern; cold strawberry water awaits you upon entering. New computers are available in the business area and even new wacom tablets are used for their sign in, some signs that these guys are up to date with technology and the Seattle/​Microsoft vibe. There is a nice bar upstairs and fitness center, and a craft beer bar resides downstairs. The rooms are clean and nice, come with free fast wireless, equipped with a Keurig and a fridge and have very comfortable beds. I was very pleased with our stay, although we didn’t stay in the room too much. We got a great deal from hotel tonight. With 4 star rooms being over $ 350/​night in this area, we got a steal of a deal for a great room for 2 nights in a prime location.

Modern, boutique hotel. I loved the décor and appreciated the friendly staff. Tyler and Scott were really nice guys. My only issue was the room wasn’t as clean, as I had expected. I found a hair in the sink and dusty glassware. I’m glad they had a business center, so I could go down and print off an item I needed for my job interview.
It’s in a great location and very walkable to Pike Place, shopping, and public transit. The weather was perfect during my stay, which made for an awesome first trip to Seattle.

Love this hotel! It’s really convenient being in the heart of downtown. The room we stayed in was spacious and had all the necessary amenities. What stood out to me the most was the small details that added the overall feel of the room, e.g., the modern backboard behind the beds, the unique chair and desk lamp, and the several unique paintings on the walls. Also the bathrobe was super comfy and the shower head gave quite a hose down. The bed was really comfortable and I was knocked out immediately. Perhaps it was too comfortable because I almost slept through check out lol. Room service was quick! We made requests for certain toiletry items and placed orders for breakfast– both showed up way earlier than expected!
We had dinner at the hotel restaurant called Frolik. The service and food were amazing! You have to try the rib eye and triple chocolate brownie. Gosh, I’m getting hungry just thinking about it. I really liked the feel of the place… there’s an area for dining in, a section for general lounging w/​plenty of TVs (Go Hawks!), and, of course, you can grab a drink at the bar. There’s even an outdoor patio where you can get a rooftop view, and stay warm while getting a bit of fresh air by the fireplace. The restaurant turns into a bar/​small club in the evenings which is interesting to see.
A couple things to be aware of: our room was near the elevator so you can hear a small noise from that, and the glass desk did not make a good platform for the wireless mouse.
Overall great hotel! Definitely recommending this place for guests visiting the city!

Pros: The location of the hotel is excellent, as it is only 6 blocks away from Pike’s Place Market and the Waterfront, which houses almost over half of Seattle’s main attractions. It’s also only 1.0 miles from the Seattle Center area with the museums and space needle. It was very convenient to have the hotel room close by so we didn’t have to carry things all day. Staff is great and attentive. Frolik Kitchen is a nice spot for city views and quick food. A small extra plus is the elevator is really fast and there was hardly any wait. Getting to, inside and up, and about the hotel was flawless. Décor is modern and eclectic.
Cons: Some small cons are the lame blankets and pillows. Blankets were thin and fails the Seattle climate. The pillows were tiny and flat and didn’t provide the necessary neck support. Temperature control was nonexistent, and while it wasn’t ‘hot’ or ‘cold’ in our room, the lack of control is unnerving.
Overall, if I come back to Seattle, Motif would probably be where I am staying.