Kent Christianson – State Farm Insurance Agent

Ruth provides absolutely great service. Very quick response, and very friendly. Ruth, you are a star the field of customer service.

My husband and I chose State Farm because of the excellent customer service we received before we even committed to going with them for our life, home, and car insurance policies. Although State Farm’s prices were just a tad higher than the other other companies we optioned, we were more than happy to go with SF because of our interactions with Ruth, who was warm, professional, patient, and informative. Our thoughts were this: if Ruth and Kent exhibited this level of care during our on-​boarding process, we feel confident they would treat us with the same care for the length of our policies. Ruth truly sealed the deal, and we are more than happy to entrust our most important possessions to Ruth and Kent.

I switched to Kent Christianson’s State Farm office after moving to Wallingford and I’ve been with them for over a year now. I’m still very happy with their service, especially Kayla Kidder, who has been there to help me from the beginning. My experience was even good after a Metro bus hit my car — that was confusing situation — but State Farm backed me all the way! This is what a neighbothood agency should be like

I have had a State Farm insurance policy with Kent Christianson since I moved up to Seattle and just wanted to take a minute to express my appreciation for their excellent customer service. In particular I’ve worked with Ruth, who is professional, amazingly responsive to questions/​concerns, and incredibly friendly — she goes above and beyond expectations. If you’re new to Seattle, or just want to switch agents, I highly recommend calling them for a quote.

I’ve been a satisfied home and auto insurance customer of Kent for more than 20 years, and several incidents ranging from windstorm claims to auto claims. Each claim, question and request has been met with courtesy and knowledgeable and prompt response by Kent and his team. State Farm seems to care about customer satisfaction, and is empathetic to customer situations. You feel like you are dealing with a community member, not a big faceless corporation. Recommended.

I have been a policy holder with State Farm for some time now. I have moved from agent to agent, but Kent Christiansen’s staff is as good as it gets! Their staff is friendly, helpful, sympathy, and very warm. I especially love Ruth Lyon. She’s incredibly sweet when calling me about changes to my policy and responds in a timely manner to my voicemail messages. I have not been able to get this same service with any of my property and casualty insurance agents in the past. I highly recommend this team if you’re shopping around for car insurance. They’re not the most affordable, but the extra amount you pay in premiums is worth it if you get a great team like the one in the Wallingford State Farm office under Kent J. Christianson.