Bobbi Lutack, ND

I’ve been seeing Dr Lutack for 3 years as my primary doctor and she has been a huge blessing. Before that I had landed in ER with life threatening issues 5 times in 1 year and specialists could not determine why or offer anything besides steroids. Since stepping through the doors of Evergreen Center for Integrative Medicine, I have stayed out of the ER and been systematically addressing and helping restore my health. Dr Lutack is holistic and listens to what all my symptoms are and is the most amazing doctor I’ve ever seen. She practices medicine in a way that healthcare should be, but rarely is. It also means there are wait times but then you get her full attention. This is opposite the standard wait for 15 min in a room and maybe get 10 mins with a dr in a lab coat where you answer a couple questions and walk out with a referral or Rx. I have also seen Dr Hartz several times when I could not get in to Dr Lutack. Dr Hartz is amazing as well and I completely trust her and there is good communication between all of the Drs there. Now my whole family goes here and many friends.

I have been coming here for about 2 years and the doctors are all great. I have seen all of them at some point when I had more urgent health issues and Dr. Bobbi was not available. The wait time can be a bit long but is worth it to actually get quality face time and not feel rushed once it is your turn. Staff has always been helpful and responsive and I feel like I am a person and not just a number as can be the case with some of the larger more «corporate» type medical providers and facilities around now a days.

Some examples of Lutack’s behavior:
1) After being called out of the room and leaving (as I was talking), she audibly spoke on the phone and explained «I hurt my right hand, I had to write it with my left hand, that’s why it looks different.» When she re-​entered I inquired about her injury and she told me that she had been lying, and that she had had her secretary forge her signature on a prescription for a patient because she had been out of the office, and that she had been on the phone with the pharmacy who was curious why the signature did not look like hers.
2) Ordered multiple tests, costing hundreds of dollars, that had already been done and which I had provided her with. She told me that she must have missed them.
3) Wrote prescriptions so illegibly that the pharmacist couldn’t decipher what the dose was. I asked her, politely, to write more clearly next time. All she had to say was that the pharmacists were «stupid.»
4) I inquired politely about the labs she told me she would get to me long ago for the second time, after requesting them one week previously and hearing nothing back. She responded: that I «may be too impatient for me to continue to see. After these next labs come in we will decide if we are a good fit to continue working together.»
I don’t think we need to wait any longer to know we’re not a good fit Lutack. Good riddance.

Ive been waiting to write a review to give myself some time to cool off. I wont go into every detail because I could go on for days. I, like the other posters, saw how horrible the front office person was. Amanda, doesnt usually pick up the phone and even when leaving a message, she will not call back if its something she doesnt want to deal with. Such as a discrepancy in billing. Even though she is the ONLY front office person, she will somehow try to blame someone else if there is a mistake. Even before all of this, she is not all that friendly.
But again, like another poster, I was charmed by Dr Lutack. She seemed to get my hardships and understand I wanted to be well. Even though I had been doing well health-​wise on my own before her, there were still a couple issues that needed to be handled. I was told I had Lyme and at least one of the co-​infections. I got sucked into it. I joined the groups, listened to the hype and thought this was my last piece of my puzzle. I was treated with an herbal antibiotic and a couple other natural supplements. I got sicker and sicker, she told me it was just the die-​off. I kept on for about a year with her. I got so ill, contacted them immediately when it was extreme. they said come in to be seen so I did. They didnt do anything to help, kept having me treat my «lyme». After that I started getting treated worse and worse, between billing issues suddenly arising (which seems to be a common theme when things go downhill) and then them basically giving up in my moment of need, I was done.
I found out some of the things she had me order through special sites (you cannot find them ANYWHERE else) are things no other NDs even know about, its dangerous. Antibiotics of any sort for that period of time are not safe, even on Lyme experts (real ones!) websites they say not to go over 30 days on one of the things she had me on for a year. Terrifying! My once couple pieces of the puzzle snowballed into my body breaking down fully. Now, if I actually had lyme then maybe it would be worth it but later come to find out I dont even have it.
Now while I am telling you the untruths I was told…
She told me on a test she did for something not lyme related that I didnt have what she tested me for (even though I saw it was coming back positive), come to find out from my new, well educated doctor I DO have this and now am being correctly treated. Also, was told this other test that was run where she said it was no big deal, IS a big deal and again am now being correctly treated.
So, given all the things that were not correct that I was told by Dr Lutack, combined with how I ended up being treated in the end made me count my lucky stars that I no longer see this office nor will I ever. I felt it was my duty to make sure my story was told so no one else gets made sicker in the end.

It’s taken me about 3 years to finally write a review for this place. First off the customer service was always curt at best, rude and insensitive at worst. After being billed by a questionable code, I contacted the office to gather more information. I discovered I was billed for two different visits, one of which was not covered by my insurance because of the code it was filed on. I wouldn’t have such a problem with this, but the conversation about the topic was prompted by the doctor herself about a previous issue which had been covered by my insurance in the past. I basically got charged several hundred dollars because she asked me a question and gave me a one line reply. When I told the receptionist I would like to discuss this with Dr. Taggart herself, she said she’d talk to her and set up a phone meeting. I then got a reply that Dr. Taggart was busy with her schedule, too busy to EVER talk to me on the phone. I told the receptionist that this was jeopardizing the future of my being a patient there, and I was told by the receptionist that they understood this and were sorry to hear this. Obviously, they were not sorry enough. I was happy to walk away from this place and found a much better, professional clinic.
I’d also like to add this clinic always keeps you waiting for approximately an hour. I asked them to please notify me in advance if they are running more than 15 – 30 minutes behind. Also, I was originally seeing Dr. Lutack but at some point, I was given to Dr. Taggart without any advance notification.

Terribly unprofessional, dangerous office. Dr. Lutack initally wowed us and charmed us with her irreverant manner, but there were a bunch of red flags, in retrospect. Like another reviewer, I was given anecdotes about other patients that were specific enough to make me uncomfortable. Would Dr. Lutack snark about me? The owner responses here are pretty stunning, too (HIPAA much?). They (Dr. Lutack and other ND’s) poked me over 15 times and could not draw my blood. I was prescribed treatment for chronic Lyme disease with my BCBS insurance with the caveat that I had to check in with Dr. Lutack at least weekly, preferably daily.
I emailed Dr. Lutack updates — she’d said it was only safe if we stayed in contact. My insurance denied payment to Dr. Lurack at first and so I had to request (and gain) approval by review. It was easy enough, but insurance companies move slowly. At the first denial, Dr. Lutack asked for immediate payment, scolded me and stopped responding to my email. I contacted her again to ask for her help — nada, more grousing at me about payment, not waiting for insurance. When I looked to find another doctor to test/​treat chronic Lyme disease, I found out that not only do none of them take insurance, most of them require $ 600 up front for the first visit! Oh, and the nearest one is in San Francisco! I had discussed the insurance appeals process with Dr. Lutack’s office already and, given that Dr. Lutack chooses to accept insurance assignment from BCBS, I don’t understand why working with my insurance made her stop treating me.
I got a nasty email from Dr. Lutack when I sent my records on. She knew I was paying THIS doctor up front in cash, why wouldn’t I do her the same respect? $ 1200+ later, I tested flat negative for Lyme disease and had a responsible doctor treat my antibiotic poisoning. Oh, and when I was finally given approval by BCBS, less than three months after our appointment, it was a moot point. Dr. Lutack’s office had sent me to collections.

Very dedicated and thoughtful doctor who is always using new information in her treatment. Dr. Lutack may make you wait a while at times, but once she brings you in she gives you her undivided attention for as long as it takes to deal with your case. She has tried some quite new and creative approaches to my case which she has learned from continually going to conferences. I have only ever received this sort of attention from one other doctor I have been to in my life.
They were also great in helping me navigate a complicated insurance claim I made because of a car accident (not the normal reason I see them). Because of the complexity of the circumstances surrounding the accident it would have been quite difficult for me to figure out the insurance process on my own, but one of the front desk people is very knowledgeable and took care of all this for me.

Not the place you expect it to be. Horrible customer service, lack of professionalism from all staff, lack of follow-​up, dirty…
If you want an ND experience I would definitely advise against coming here.

As a fellow medical professional, I am very impressed with Dr. Lutack’s knowledge and skill set. She incorporates the whole gamut of treatments: diet, nutrition, homeopathy, lab tests, etc. She takes the time to listen and cover all your health care concerns so she can run behind, but it is worth it.

The 2 stars are really only to reflect the front desk at her clinic. Lutack, I find to be a wonderful doctor, she listens, she’s personal, funny, interactive, but very difficult to get in with. Expect to sit and wait at your appointment for at least 2 hours. Every time I’d ask how long, the gal at the counter would tell me «30 minutes». At the time I had an urgent medical concern and felt connected with Lutack, and having that she also came highly recommended to me, so I pushed through it hoping that maybe it was just that day.
But every-​time I came in, it was that 2hour wait, which affected my work schedule and most days they would have overbooked her and I would end up seeing one of the other doctors/​practitioners, after that initial 2 hour wait time. I wasn’t happy seeing someone else in the clinic and when I did get back in with Lutack, she was confused with all the strange tests the other doctors had had me take. This left me super frustrated.. If this office was more organized, and true to what was set in stone, I’d be open to coming back. I think Lutack is a wonderful doctor, but I cannot waste anymore time trying to get in with her, its too frustrating.

Dr. Bobbi is the best thing that ever happened to me and my illness. After seeing several doctors in every specialty known to mankind, they couldn’t figure out what was wrong with me. I was a «mystery case» until Dr Bobbi sat down with me at my initial interview and was almost certain of my diagnosis but needed labs to confirm. Of course she was correct, not cured yet but I lead a productive life today compared to the glazed over daze I was living when I walked into her office last year.
Dr Bobbi will always explain the least expensive method to her madness but will of course offer up the more expensive option as well for your decision. When the first course of medication didn’t take she offered me three options for the next round. She is a great listener, up front and honest and will spend time with you until you are on the same page for treatment.
I also really like the fact that I can email what I’m are experiencing good or bad and she will answer within 1 – 2 days with changes or additional directions. When I first started my treatment I was emailing every week with updates but as time went by it was once a month until 6 month follow up.

My experience is somewhat different than some of the other reviews. On my first visit, she recommended a complete diet change to a diet based on Blood Type. I was concerned about making such a drastic change, intuitively it just did not seem correct to make several large changes to my diet. I was eating very healthy before. This new diet consists of eliminating wheat, potatoes, tomatoes, even chicken. The diet basically wreaked havoc on my system.
She also was mocking a patient with Parkinsons, telling me that she had one person with the condition who took the news easily and was not worried, but another was very depressed and alarmed. She did not state the names of anyone though.
She seemed to have the view that people should accept their diagnosis with a ready acceptance. I feel that just is not how most people would react, nor should a person be expected to react this way.

Evergreen Center and Dr. Bobbi Lutack have been my primary health-​care for 10 years. She changed my life. Every diagnosis and treatment I received from any of the practitioners was accurate and relevant.
They are part of my family. One year on Christmas morning I had an urgent medical need. The on-​call doctor saw me at the clinic saving me an unnecessary trip to the emergency room.
My Fiancé, Tom just became a new patient at EIM. He very much enjoyed his initial consultation with Dr. Lutack. He was very impressed with his hour long initial consultation and her holistic approach to medicine. He also enjoyed Dr. Lutack’s no-​nonsense approach and pleasant bedside manner.
Dr. Lutack is not one of those «woo woo» naturepathic doctors. When I needed to go to the hospital she sent me right away, not messing around with herbs first. Other times when antibiotics were warranted over herbs she went for antibiotics. Dr. Lutack maintains a wonderful balance between empirical medicine and holistic medicine.

«Dr. Bobbi Lutack is amazing! It would be hard to leave Seattle because Bobbi is so unique and I feel it would be impossible to replace her with a comparable doctor. She takes the time to see you as a whole person. She treats her clients with humanity and she brings so much love into everything she does! She is straightforward, attentive, knowledgeable, gentle, kind and funny! She has an amazing memory too!»

Dr. Bobbi is the best in this whole city. In fact, she’s the best MD or ND I have seen anywhere I’ve lived, which includes many raved-​about doctors in both Seattle and the Bay Area, at Stanford, which is supposed to have really great doctors, I might add.
Dr. Bobbi can immediately find a solution for ANY problem that other doctors go in circles about. My friend went to a doctor, then another doctor, then a dermatologist, then another dermatologist for a skin problem on her daughter. She was very worried and I suggested she see Dr. Bobbi. Dr. Bobbi guessed it immediately, and the problem shortly solved.
Another thing I love about her is she’s just so experienced and good at EVERYTHING we have put her up to. And she finds the right solution, and does a better job with the LEAST invasive method imaginable. I rave about her to all my friends and anyone with a niggly little (or big) problem they can’t figure out the answer to despite the multiple opinions of their own good doctors or other specialists.
She’s a great «family doctor» too. She sees my son, myself and my husband. We’re all very impressed with her. My son smiles and gets happy when I tell him we’re going to see her. :)
She can wow even skeptics. We’re super happy with her! I don’t need to see anyone else!

I see Bobbi and she’s great! I love that she’s balanced between the holistic approach of a naturopath and the traditional approach of most MDs. She has a background in cardiology which I think makes a HUGE difference. So she wants to get to the root of your problem, but doesn’t mind giving you an Rx to get by in the meantime.
She tells you exactly what she thinks and one thing I really love is that if you have questions and stuff after you leave, you can email her which I love! Way easier than calling and leaving a message and waiting for a call back. So glad that somebody on Unilocal pointed me in her direction.

Bobbi Is awesome. I have sent several clients to her, men, women and my daughter lovers her too. I had meet her years ago and we hit it off but my insurance did not cover her so I went to my MD. After several years of needing a change I see her now too, and I am so glad.
I have had seen several of her clients they all enjoy her too. My eight year old thinks she is funny and so do I. She is casual yet so knowledgeable. She works with the person as a whole not just the symptoms. She may run late but that is because she spends the time that is needed with her patients, just bring a book.