Marshalls

It’s in the same plaza as Panera, Ann Taylor, prep kitchen, peets and soma intimates. I commend them as one of the few Marshall’s that sell both a paddleboard and a kayak, reasonably priced less than $ 200. I was not impressed however that they have on display a broken glass cake stand. Just like everywhere else, make sure to double check your purchase.

I got a luggage suit case several months ago for traveling overseas. Turned out, the luggage was above airline approved size, so i decided to return it. I had all original tags attached to the case, and even a wrapping on the handle, and the receipt. The luggage suitcase was in my room and have never been used. I did put some of my clothes in it when deciding to pack before realizing the dimensions were above permitted. I guess i had a bit of grain of sand in a jacket’s pocket, and maybe some grains fell on the bottom of the suitcase. The cash register lady open the case, and shook the grains of sand off, and told me they cant accept it because of those grains of sand. The suitcase is new, never been used. It looks new and clean inside and out! Not to accept it back with its original tags and receipt is crazy! I used to shop at this Marshalls all the time, but I will not be going inside it again!

I love this marshalls it’s always nice and organized. Good deals and friendly staff. I always find something good to buy.

This Marshalls location is one of my favorites for many reasons. I came here on a Tuesday morning at 9:30 a.m. The store is absolutely organized and clean. Unlike other Marshalls, everything is placed in their proper locations, their clearance items are all new (other Marshalls have opened, used, broken items in their clearance sections). 99% of the time when I come to this location, I leave with a purchase. Today, I purchased 2 sets of pajamas (on clearance rack) and three sweaters for $ 97.00 with taxes.
They have a huge selection of shoes, name brand hair products, workout clothes, dresses, jeans, sweaters. .. this location is one of the better ones in Southern CA. I also like the Marshalls at South Coast Plaza.

Bad customer service. Rude cashier. Older lady cashier and she was not helpful at all.
Also, not a big variety of items.

My girlfriend and I had a horrible experience here tonight. My girlfriend was looking at purses and the store manager Nathan O. started bothering us with questions, then got on his radio and asked loudly for the workers to follow us around like we were thieves. He was following us rack to rack while my girlfriend got a purse and shampoo and kept crackling over the radio «FOLLOW THEM! FOLLOW THEM!» My girlfriend gave me the stuff she’d picked out so she could use the restroom and he said loudly over the radio, «FOLLOW HER. FOLLOW THE WHITE BIT*H TO THE BATHROOM.» A girl reluctantly followed my girlfriend INTO THE BATHROOM. I tried to confront Nathan O. about how horribly racist and nasty he was acting as a manager, and he ran into the «Employees Only» area squawking continuously into the radio.
We went to the register and complained to a stone-​faced employee about our treatment of being followed around, called racist names and she said nothing. We demanded the name of the manager and she said a meek «Nate.» Then he came around the register and I saw his name tag said «Nathan O.» and I demanded to know why he was acting rude and racist to which he responded, «Yeah…well I hope you had a good time. HA HA. See you again NEXT time.» I told him I was going to Unilocal and call Marshall’s corporate about him. He laughed at us and said, «Suuuure you are. Go ahead and TRY. HA HA HA!»
Hey, Nate! Are you reading this? My girlfriend and I shop regularly at your store and we will complain and Unilocal about your racist treatment of customers until something is done about you.
If you shop at Marshalls in Seal Beach and are a resident like we are, please report any bad treatment by their manager Nathan O. He is a racist and harassed us and called my girlfriend names.

Fun stuff here not as big if a variety like Tj MAXX but darn close. Busy parking lot beware they will run you over. Customer service here is friendly and helpful

There’s a lot of damaged goods for sale here. Going through the sunglasses I found myself not looking for the cute ones but just trying to find a pair that wasn’t broken! I understand that sometimes this happens and that’s why some of the merchandise ends up at stores like this but it’s still a bit much. I bought a pair of yoga pants and found out they had a small hole in them the first time I wore them. Very disappointed that I now need to fully examine even the clothes I purchase there.
As for the employees, I’ve have mixed feelings. Some of the ones that have been around a while are very sweet and know what they’re doing. But on several occasions I’ve had to nicely tell some of the employees what they were doing was wrong. Probably an issue with training new hires. One girl forced me to take store credit on a return from a purchase that was $ 15 gift card and $ 55 credit card. I was returning a $ 9 item. I tried to explain to her that my credit card was supposed to be refunded first but after 15min of arguing I gave up and took the store credit. That girl really needs better training, she barely understood how to process the return on the register and her customer service skills were definitely lacking.
In the area the store is located I really would expect better service and better quality (non-​damaged) items. I’ve found myself stopping by here less and less due to the lack of quality items and the issues I’ve had with some of the newer employees.

This Marshalls was just okay in my book. I think their selections were a bit limited, dated and overpriced. There are other Marshalls I visit and this one in SB is by far the bottom of the barrel for me. The staff are friendly. The store is clean. The clothes were in the proper sections and sizes. I just don’t think the clothing is that up to date. And I thought all Marshalls carried the same items. I was wrong.

Had such a great experience here yesterday!
Was paying for a pair of shoes, and saw TJX flash on the credit card display. I hadn’t realized that Marshall’s was affiliated with TJ Maxx, and asked if I could use a TJ gift card instead. Stephanie, the associate, said yes, but I immediately retracted the request, because I know that voiding payments is a pain. But she insisted on saving me the money, and took care of it. The manager (I think her name was Lupe?), was extremely nice when she came over to approve it, and even apologized for the trouble, even though it was completely my fault. (Also beforehand, a greeter offered price checks to anyone in line, and thanked us for shopping as we left).
Overall, really impressed with the service and genuine kindness!

I came in specifically to get thank you cards, and I walked out with more items than expected. Great card selection although it could be tricky to find at first, hidden at the back shelf. The discounted selection in at the back of the store seemed like a mod podge of whatevers, but there were some good deals there. Not too crowded and wide selection of items.

For some reason this location always seems like the place just got robbed or cleared out. Selection and option availability equals a big fat zero. I also find their choice of layout and product placement to be completely off the wall. There is no cohesive flow, nor is there the desire to sit and shop. Not one of my favorite Marshalls locations.

Had a few people tell me a little over a year ago and finally checked one out. I think it was this location I visited to show others the wide variety phone and tablet
well as a few other electronics, Store is very very clean and organized. Staff is friendly.

I visited Marshalls a couple of time but I cannot say that they are as good as the Home Goods, TPT or Pier One. I would rather shop any of those then Marshalls. Marshalls leans more to the clothing line and I don’t really care for any of their stuff.
I can go a year or two without visiting here but I guess every once in a while you just gotta walk in and check the goods.

Have had horrible experiences with the two other Marshalls’ in my area, but this place redeemed Marshall’s for me.
1. Super friendly smiling employees and a fairly up kept store. Cleanest store I’ve been to, least percentage of ghettoness to it. The selection is not as large as some others, but I’ll take an ethical store above one that won’t take a return with a receipt and tag attached.
2. I had no problem returning a dress the HB store wouldn’t take back, because «the tag didn’t fit the item», despite it being the tag used to BUY the item. Also the manager was a biatch about it and made me feel like a deceptive person when all I was doing was a simple return! So I thought…
Still skeptical about making purchases I don’t want since twice I’ve encountered bogus situations with returns when I had every kind of proof imaginable for the purchase, but thank you SB Marshalls for saving me $ 40!

Not busy for xmas season, which was great. Good selection of clothes, and nice store. Not junky like many of the others. Customer service is friendly, and I found some nice things there today. I would definitely come back to this location, and Seal beach is very nice. people out here are just much more friendly.

Okay, it may not be five stars across the board for retail shopping, but for discount stores like this — this Marshall’s location is tops!
I’m not so much a shopper as I am a hunter. Browsing the aisles at Nordstrom and trying on outfit after outfit does nothing for me, but hunting for that absolute perfect find amidst the dress rack at Marshall’s (and crossing your fingers that it’s in your size) really revs my motor. It’s the thrill of the chase.
And treasures just seem to pop up all over this Marshalls location. Maybe it’s because they keep it so spic and span, or maybe they somehow manage to get better stock here, but whatever they’re doing I hope they keep on doing it, because it’s top notch. I can never manage to leave without an armful of clothes, throw pillows, and towels.
One tip: Always go here before going to Home Goods, across the way. They carry many of the same things, but usually a few bucks cheaper at Marshall’s.

It’s a hit or miss store.
They’re very strong in their shoe, purse, and jeans sections.

I’m all about the bargain, and I have no shame in my game when I’m looking for a deal. I’ll sort through racks of junk to find that one great buy. If a store is a disaster of scattered merchandise, I don’t care I’ll keep shopping if there’s a chance I’ll find something at a great price.
I thought I was in for my usual Marshall’s experience when I was in Seal Beach the other day. This store however is not like the others. For starters, the place is clean and organized. There’s no merchandise on the floor. Clothes are hanging neatly on hangers in the correct racks. All very nice!
If you’re familiar with shopping these kinds of stores perhaps you’ll know that Marshall’s is the discount hot spot for shoes. The quality of the shoes at this specific location is a step up from the other Marshall’s I’ve been to. The shoe department is big and they have a great selection of brands you’d find in department stores like Jessica Simpson, Calvin Klein, sportier shoes like Reebok and Sketchers… but then there are super-​brands like Badgley-​Michka and Seven for All Mankind that you can’t find just anywhere!
Come prepared to spend money.

The brand new Marshall’s at the Seal Beach Rossmore Shopping Center finally opened on October 29^th. I am digging this new Marshall’s, especially since it is so new, clean and orderly right now. May it stay that way!
…Although, I doubt it with the Christmas shoppers. Black Friday and Christmas will be it’s orderly end. Clothes will lie on the floor, crowds will tractor through clothing racks, transfixed on deals… it will be mass chaos… AAaaahhh! Run to the hills! AAHHH! Just kidding!!!
This Marshall’s is terrific. I found some good name brand clothes and nice winter boots. I am planning a trip to Europe in the winter, and have been looking for a pair of good insulated boots and a jacket that can tolerate — 20 F climate. I found some great gear and jackets from:
*Marmon
*North Face
*Columbia
*Sobel
*Born
The men’s and ladies’ departments are nicely stocked with good name brands and well tailored clothing. Also, the shoe department offers an abundant selection of winter boots, heels and casual flats. Name brands like: Coach, Clarks, Merrill, and Born. I brought my husband to this Marshall’s with the intent of helping him buy some work shirts. We were both impressed with the Bill Blass, Polo and CK dress shirts. Nice clothes and good deals.