Tri-City Pool Service

Only had the pool service for a couple months so far, but Ty is very easy to work with and the pool is sparkling:)

I was very happy with Ty. He is upfront knowledgeable and he takes pride in what he does. He has provided me with excellent customer service and I couldn’t ask for anything more. Our pool is as blue as can be and he will be my go to guy for pools in the future. Thanks for your great work Ty I really appreciate it!

Called Ty for some help and he advised to hold off on draining the pool until cooler weather. I could have made a big mistake and he was very helpful.

What a great first impression. I called Ty to see if he could help me with some service on my pool. He did not specialize in the service that I needed but gave me two referrals and helped me with other questions that I had. Ty should be your first call when you have questions about pool service. He would be a pleasure to work with.

I used Ty’s service for about 2 months when I noticed a questionable charge on my account and then provided a written 30 day cancellation notice I was charged for the month of service and he stopped showing up for the month I was charged. He also has tried to charge an additional cancellation fee of one month. I spoke with Ty on the matter and stated my concerns on his vague descriptions and the full charge for partial month service. Ty was confrontational and I had to go through credit card services to dispute charge. Ty is very questionable in his charging practices and I would advise you receive written explanation of service if you hire him.
An update, after speaking with Ty he has agreed to credit my account for the charges in question. I am awaiting the credit to take place.

Tri-​City Pool is the best in the business. My only regret in working with Ty at Tri-​City is not having found him sooner. I had had a number of negative experiences with other pool service companies– mostly not showing up, or saying one thing and doing another. Working with Ty has been a breath of fresh air. He is always professional, on time, courteous and always open to answering my questions. He has also been very patient and explains things in thorough detail, as I am still learning about my new pool equipment. I highly recommend Tri-​City Pool Service if you want honesty, integrity, and excellent service.

Tri-​City Pool Service has been my pool service provider for a few months and I couldn’t be happier. Ty is friendly, very communicative over email or text and keeps me up to date with the pool. Not to mention, the pool always looks great!

I moved out of state and needed somebody to take care of my pool while we try to sell our house. Talked with Ty and he was very professional and came over to the house to see the pool and speak in person. He is even taking pictures of my pool while I am out of state so I know everything looks good. I feel very confident that he is on top of things and he keeps an open line of communication with me. I would highly recommend him!

I’ve worked with Tri-​City Pool Service for several years and have found them to provide fair priced, reliable quality service. If you want to know that you are getting the best pool service then I highly recommend Ty at Tri-​City Pool Service.

Tri-​City Pool Service has been maintaining my pool for nearly a year now and I am thoroughly satisfied. I very much like how Tri-​City is owner operated — the owner, Ty, is passionate about pools and performs all of the service himself. It’s been my experience that pool maintenance is something you don’t pay attention to unless there’s a problem; so I’m happy to say that for the past year my pool has been on autopilot thanks to Ty!
Beyond maintaining my pool, Ty has gone above and beyond to assist me with other home repair projects by introducing me to other skilled craftsmen within his network.

Tri-​city Pool Service owner Ty Wears is a very dependable business owner. We have a home with a pool in Arizona and live in Minnesota. Ty does an excellent job of maintaining our 25 year old Shasta pool by cleaning, using appropriate chemicals, weekly back washing and overall ‘top dog” service. Pricing is consistent and we alway feel confident we are working with the «best in town» service. We would highly recommend him if you need consistent quality pool service. John