Larson Air Conditioning

In short, these guys rock!
We just scheduled them for our winter service and were blown away! From the time I booked the appointment, they were very professional and went out of their way with communication. The day of the appointment, they emailed me the profile of the tech who would be showing up. Then, they email you when the tech is on his way and his estimated arrival. Josh and Jared showed up, took their time performing what is their «Premium Service», and was I amazed. While they were on the roof, I got pictures and even a short video of the things they found.
This is definitely NOT the normal «Kick test» performed by most AC companies. I can’t say enough god things, and highly recommend them!

Larson Air Conditioning did an amazing job! Within an hour of our call, Larson was at our house resolving the heating problem. The courteous tech went above and beyond to get a part that could have taken up to 20 days to get. They came back that evening with the necessary equipment and had our unit back up and working for the chilly night. I would recommend this company with 5 stars!

What a great company! Called in this morning and they had someone to my place by the early afternoon to look at my a/​c unit. Jared was professional and fixed my heating problem in just a short time. I would recommend this company to all who are looking for a quality a/​c company. I will use them from now on.

Everything went great with Larson A/​C. The technician John was on time, neat/​clean, careful of the home, and very thorough in his evluation and repair. I will most definitely use Larson in the future.

Responsive, polite and professional. This company deserves the high ratings. Service and new install provided in a timely manner. Very fairly priced. 114 degrees outside, but we’re cool again inside. Thanks guys!

These guys are great! Called in this morning and they were already on site two hours later. John Taylor was my technician abc he got my AC up and running in no time. Great company, great service. I highly recommend.

Good price very polite and honest about what was needed and what was overkill. I was very impressed with the attitude and character of the gentlemen that came to my house for the installation.

Our air conditioning went out last week, while I was 41 weeks pregnant, just one hour before we headed to the hospital to have our little guy. We contacted them on the way to the hospital, and they were to our house before we even made it through check in! Our home was cool and perfect by the time we got to bring our baby home. And to top it off, we received a beautiful baby card in the mail today. This company obviously goes above and beyond for their customers. They were honest and open, as well as speedy and professional. We would recommend Larson to anyone and everyone. Thank you so very much!

Had them come out for 2 SRP tune ups and had great service from top to bottom! No BS and I could tell they were a honest group of people. I would highly recommend them to all my friends. I have had so many companies try to pull crap on me and never felt that way with any of their employees. I have not felt this good about a service company for along time as most of them feel they have to try and take advantage of people. I was in construction and building business and know when someone is trying to feed you a line. My best to this company as they will be around when others are gone.
Dave
Wy Guy

Woke up on a very cold morning (BBBUUURRR) and go to turn on some heat… NOTHING! WTHeck? So called my warranty company and out they come. Never heard of them before and was weary about who they were and how they’d treat a customer like me. (I’m married… to a dude). So knock on door, there he stood, in he came right to the box heater/​ac thingy on wall, pushes buttons, gets nothing like me, it’s so cold… Out he goes on roof, bang, bop, bang… in the comes, pushed more buttons, heat comes out. Replaced some thingy up there and now i have heat. YIPPY!!! He was nice, shook my hand and gone (Told me to have a great day, Happy Holidays and New Year!) IMPRESSED! so, So, SO Happy!!! Next time i will ask for them by name…

I have never been more impressed with any service company. Larson is simply integrity at its finest. My faith in humankind has been restored. You will not be disappointed if you use them.

This company is TOP NOTCH. The technicians are knowledgeable, sharp, honest, and determined to find out what is wrong. What’s reassuring is that they will tell you upfront that they have never left a job without giving an accurate diagnosis. And that sure is the truth, thankfully! We called Larson after having had another vendor out to the house who obviously could *not* figure out what was happening w/​our system. What a waste of time and money! Larson’s technicians diagnosed it within about 30 minutes. They had the system fixed the same day. What I also appreciate is the fact that they didn’t try to «upsell» us and/​or tell us that our units needed to be replaced in addition to needing 100 other things done to our existing units. I feel they are professional, honest, and GREAT at what they do. Jamie, who did my scheduling, was also top notch to interact with, she was wonderful!

THE WORST CUSTOMER SERVICE. EVER.
Promised appointments that ‘conveniently’ never materialize.
I moved my travel arrangements around specifically for this appointment.
I have EMAILED/​WRITTEN CONFIRMATION and a WORK ORDER number.
How convenient that they weren’t available for a call when they clearly KNEW they were NOT going to make it. I don’t find any coincidence in this issue whatsoever.
Jamie is a joke as it relates to customer service. Her title on her signature line? «Managing Member». REALLY? MANAGING WHAT? Horrible Customer Service. That’s what.

Fast and honest service! Very nice and professional guys came out to work on my unit… ended up being a simple problem and they told me what I needed to do (change the air filters… I am not the most savvy home owner). I will definitely be calling them for future service.

Jamie came over and worked for over 3 hours on our 3 a/​c units. I’m used to being told that many things are wrong and need fixing. Larson A/​C didn’t do that. He mentioned one part that needed replacing and didn’t want to put the wrong part on for me, so he ordered it and came back on a Saturday afternoon to install it. Offered to give me the old part back too, to prove he’d replaced it. Top notch work. Very professional. I’d highly recommend.