AutoNation Collision Center North Scottsdale

Best service ever, I bought a car on auto nation Chevrolet on Gilbert AZ. My car had been in car accident (NOT MY FAULT) and I thought the wise choice was to bring it to the same family Auto Nation Fiat on Bell took my car and welcomed me and assured me I was being taking care of. Pierre Mallette was in charge of the whole process He was very pleasant and professional considering the circumstances of a shity insurance I had to deal with. They ensured my car was safe to drive and order quality parts and absorbed the extra cost insurance wasn’t willing to pay for it. He kept me informed, it was very stressful during the holidays, and it took a long time but not because of them it was the insurance but they did an excellent job. By the way if you have to deal with UAIC insurance watch out they are the worst!

Could not have asked for better service, nicer people and for a high quality repair. My car had been rear ended and it didn’t look like much damage. AutoNation ordered parts, arranged for Enterprise Car rental, and then, when they took off the damaged part of the side panel there was a lot more damage. They kept me informed, it was over the holidays, and it took a long time but they did a perfect job. I bought my car from AutoNation and their repair is top notch as well. Barry was always smiling when he would say «well we found more damage and have to order more parts». Or when he would say «the holidays are here and it’s going to take more time but not to worry. I’ve contacted the insurance company and all is well» They took the worry out and with the insurance company made this much easier. Best body shop ever!

Very Unfortunately, I was rear-​ended on the 51S. while sitting in a dead stop. I was in my BRAND NEW 2015 Explorer. UGGGGG…
I wnet through the proper protocol and got the police report and broght my Explorer back to where I bought it, AutoNation Ford in Scottsdale. The Collision center was truly terrific. They reassured me that my SUV would be returned by a specific date EXACTLY how it was prior to the accident. They kept their word and kept me updated every step of the way. Their customer service was superb and did keep me at ease throughout the entire time. I am sooooooo grateful to them for their extreme professionalism, communication, promptness and expertise. Whew. Now everyone, PAY ATTENTION to your driving, NOT your Flippin phone!