Brett A Johnson, DDS

I went to visit Brett because my tooth under my bridge was bothering me. After an exam he told me that he needed to do a root canal under my bridge and redo my bridge therefore he gave me an estimate. I decided to go down to san jose to the dentist that did my bridge for a second opinion. They did a full ex-​ray of my bridge and found nothing wrong with the tooth under my bridge. I found out I had a sinus infection. Thank god I did not let him touch my $ 15,000 dollar bridge. I will never go there again

I had such a flawless experience at the office
I am a UCSC student and am prepping for a bodybuilding bikini competition in July.
I have been whitening with crest white strips for the competition but they just were not doing the trick. I met Kerri (Dr Johnson’s wife) at the gym and she told me about the whitening system that her husband offers.
I called the office and was expecting to have to book an appointment for the following week but they were able to see me the very next day.
When I showed up to the office I did not have to wait to be seen they took me straight back and I was out of there in 15 minutes
The woman who took my impressions was friendly and impressions are never fun but it was very bearable.
The next day my trays were ready and they walked me through how to use them and were kind and friendly. Tonight is my first time using the whitening trays and I am very excited to see my results.
Thank you to the Brett Johnson office for the great service and amazing product!
–Monique

I just took me and my kids there and really liked him. After having horrible insurance and dealing with subpar dentist in the valley for the last few years this was a nice change. Because of recent bad experiences I was very anxious going in, but both the doctor and staff put me and ease instantly. They also have late appointments available which is great for those of us that work over the hill. We will definitely be coming here from here on out.

I’ve been a patient here for about ten years. Throughout that time I’ve found Dr. Johnson to be consistently professional, friendly, flexible, and caring. His hygienists and office manager (Robyn) are equally superb. Dental visits can be a drag, no matter where you go, but these folks make it as close to painless as I can imagine.
At the same time I understand why a couple older Unilocal reviews are so harsh. It’s true, a few years back Dr. Johnson’s office had a hygienist who was painfully abrupt. One bad experience kept me away for about a year. But that hygienist was there for a short time and is long GONE. The folks helping me care for my teeth are sensitive and gentle.
The environment is pleasant too. Clean, well organized, and a great (one way) view outside. And there’s always some cool music playing in the background. No elevator tunes, just upbeat tunes to help you relax into things. Stuff like that matters when it’s time to «open wide.»
I wholeheartedly recommend Dr. Johnson and his top-​flight crew.

The worst dental experience I’ve ever had; and I’ve been going to dentists for 50 years now. I’m an objective guy, a teacher, and put up with a good deal of stuff before calling someone on their actions.
Brett gave me what is called an injection injury. I didn’t know anything about this sort of thing before it happened but I was soon to find out. I went in for some routine work and left with the typical numb mouth area where the needle was inserted.
But the numbness didn’t go away. Even by the next day, and the next, and the next and before long four days had gone by without a change. I called him and he was prompt to return my call on a weekend (what was to be the first of several red flags). He told me that in some people who get Septocain there could sometimes be lingering numbness that doesn’t go away as soon as usual. Great, I could deal with that!
My whole tongue and cheek area were still numb after a week. But he told me that this was something I could expect and that the medication would wear off. Well another week went by and I still couldn’t tell I had a tongue! I was really starting to feel nervous because I couldn’t taste my food and I could actually bite my tongue and not feel a thing.
Two weeks later, I called him back and he now told me this sort of thing sometimes lasts up to 30 days. I pressed him on the details of what was going on and he was less than cooperative in describing what was happening to me, even when I was clear that I had detailed understanding of neurology, the mechanics of nerve conduction, etc.
At this point he told me that it sounded like I had a nerve had been «bruised». I hadn’t told him any additional facts and he never acknowledged a bit of responsibility, sympathy, or help. I now had a new diagnosis to deal with.
I teach science, anatomy, and have a degree from U.C. and I’d never heard of this sort of thing before. Good reason; «bruised» nerves don’t exist! Bruising happens with broken blood vessels. That was something Dr Johnson made up to placate me, as a redirect to what was really happening that he didn’t want to discuss.
I went on to ask what I could do and he told me all I could do was to wait it out and it would eventually get better. He tersely apologized, but said he couldn’t help me any more. I really was left feeling «hung out to dry»
30 days came and went. Six weeks later I did some background research to find out more about what really happened which is called an «injection injury»; only to discover this is not covered by any dental insurance and the only recourse patients have is legal litigation against the dentist. I really didn’t have time to pursue this option with the pace of my teaching job and responsibilities at school. I decided to give it more time.
Two and a half months went by with no change in condition before I finally called an an attorney, Todd Osborn, specializing in injection injuries. He told me it is important to have your condition evaluated promptly by a specialist, which I did not.
The two specialist dentists that we discussed are Brian Schmidt at UCSF School of Dentistry and Nestor Karas, D.D.S., M.D., in Walnut Creek. He told me he was willing to represent me but that I was on the edge of being able to win a case and that people in my situation can go months or years without being able to feel or taste. I decided again to wait it out, giving Dr. Johnson the benefit of the doubt.
Obviously Dr. Johnson and his staff had better more pressing issues to deal with than one of their patients who had been seriously injured, albeit by accident, by a dentist who obviously doesn’t care about what his patients are going through. I don’t usually complain about the service I receive unless its really serious.
Over a year and a half later I am luckily just now almost completely have regained feeling and taste ability in my mouth. It has been a long wait. But the way I was treated by Dr. Johnson and his staff was outright rude; not lifting a finger to provide accurate information, downplaying the seriousness of the situation, often redirecting our conversations and trivializing my situation.
There are a few other attorneys you may wish to contact in addition to Todd Osborn if Dr. Johnson does this to you; they are Paul Silver in Santa Rosa and Ed Zinman in San Francisco. Good luck and don’t wait as long as I did to react. Perhaps then insurance companies, dental law, and dentists will acknowledge the seriousness of this type of injury with successful malpractice litigation.

I have been a patient of Dr. Johnson’s for over a year now, and have always received excellent treatment from him and his staff. Everyone is professional, knowledgeable, and friendly.
My dental hygienist, Sheree, very willingly adjusts her treatment methods in order to accommodate my extreme sensitivity due to periodontal disease. She’s so gentle that I almost fall asleep in her chair!
And then there’s Robyn, the office manager, who seems to have encyclopedic knowledge about insurance companies. She’s very helpful and never gets rattled when I have to change an appointment.
It’s a great group of professionals that are working there and I feel lucky to have found them. (My orthodontist, Dr. Hedrick, was the one who referred me to Dr. Johnson.)

I love Dr. Johnson.
He is laid back and makes you feel at ease. I’ve been to a lot of dentists and he is the only one that makes it seem like not a complete chore to get a cleaning.
He and his staff have always gone out of their way to make sure any dental concerns I have were address and taken care of in an efficient manner.
The only bad mark was that one of his hygenists was a little mean about me not flossing, but I havent seen her in a while…

Brett and his staff have always been great to me. I have been going there for 3 years and have no complaints.

Ignore the low reviews. Having a genetic tooth condition that leaves me needing many fillings, I am very particular about who I let in my mouth. I tried Brett based off of a recommendation and after my first cleaning, I found my teeth cleaner than I had seen them in years! The hygienist was very nice and I am still impressed by her cleaning ability.
Eventually, I had to get 8 crowns, a very hefty procedure. My temporaries looked wonderful and the permanents were even better. They appear so natural and to this day, I still get told that I have a beautiful smile.
The entire staff is very friendly and professional. I am a very experienced dentist goer and have had my fair share of hygienists, but I have to say that the ones here are my favorite. The receptionist is very kind too. She is very smart and knows how to deal with insurance companies. Here, the staff is all about making the patient feel very comfortable because honestly, who likes going to the dentist?
Brett is a very good dentist. His funny attitude makes a visit seem more like an experience than torture. Hesitant of dentists because of my fragile teeth, he has easily gained my respect and trust.
The welcoming waiting area and working spaces are very clean and comfortable. They are also very open (good for those who are claustrophobic).
Bottom line: if you are looking for the best dentist team in this area, look no further, you have found it.

On the positive side, the office is clean & nice, and the staff are attentive and friendly. I gave this office 2 visits, since I was new to the area and figured anyone could have a bad day, but I just can’t do a 3^rd time.
The problem? I’ve never had such a painful cleaning in my life. Even the one time I had my teeth scraped below the gumline didn’t hurt this bad. The first time I went, my mouth hurt for 2 – 3 days afterward. I gave it another shot and had the same thing happened.
I have a high tolerance for pain, but for this to be the only dental office I’ve been to in my 40 yrs where I have days of pain from a simple cleaning — there’s something wrong with the technique. So, although Brett himself has been fine I just can’t take another one of those cleanings so I’ll be getting a new dentist.