Patrick Volvo

Great experience. Ashvin treated us with first class service through and through. Had an issue with the vehicle after purchase and he ensured that we were treated amazingly. The service department (Ernie) was very thorough and friendly. They had a loaner car as desired and literally do not waste time. Will definitely be getting another vehicle from there in the future.

I’ve purchased 4 cars in the last two years. Generally, I’d rather eat my own liver than deal with the necessary evils of a car purchase.
This was not the case at Patrick Volvo. I showed up unshaven in a superman t-​shirt and goofy shorts, and was treated like a serious buyer. I knew that I wasn’t buying the day of the test drive, as I was also looking at Infinitis. (Who did not treat me like a real buyer, incidentally.). Regardless, Ashvin gave me all the time I needed, and was low pressure. I returned the next day with my wife, and he remembered me and again, gave us all the time I needed. I test drove a different model, and received what I feel was a good deal on it. (Substantially less than the Infiniti, and even less than a Buick Enclave, believe it or not.)
We spent the least amount of time ever in a dealership waIting for the financing, etc. to be completed. The financial officer was also the lowest pressure pusher of the extras that I’ve ever experienced. Finally, Ashvin spent more time than anyone before showing me how everything inside the car worked, setting up on call, etc. I’ve had other salespeople at other dealers not even know how everything worked, but that was not the case here.
I would absolutely purchase another vehicle from Patrick.

We worked with Tola at Patrick Volvo to purchase a S60. We had very specific requirements we were looking for in the car and a firm budget we had to work within. Tola worked with his team to quickly and without hassle come to the price we required and find the car we needed in their inventory. They were very transparent in the discussions and the transaction and were respectful and considerate of my time. It is rare you find this in a car dealer. I would definitely return to buy another car when in the market

Last year I purchased a 2016 XC60 for my wife. We like the vehicle so much that this week I leased a 2016 S60 Inscription for myself. The guys at Patrick Volvo are easy to work with, especially the dynamic duo, Babatola and Justin. I told them what monthly payments I needed and they made it work. We agreed on the price over the phone on Saturday morning, I emailed them the information they needed and told them I would be there about 2:00PM. When I arrived, the car was clean and ready for me. All the documents were prepared and ready for my signature. I signed the paperwork and was out in ten minutes. It doesn’t get any easier than this. This is the best place for low prices and good service.

I moved here from Seattle in mid January for work and had a week to get myself situated with a car, place to live, etc. Roger Summers was fantastic! This was my first time leasing and he took all of the stress out of it. He really spent the time to walk me through the process and my options and helped me figure out what would be the best car for me based on my needs not based on what he needed to sell that day. Everyone I worked with at Patrick Volvo was extremely nice and helpful. I love my 2016 S60 and and look forward to working with Roger the next time I need a new car!

After being involved in an accident I was not looking forward to going through the hassle of buying a new car. My wife & I had done some looking online & decided that we would test drive some Volvos (neither of us had ever driven one before).
From the minute we walked into the dealership our salesman Tola was nothing but helpful. We test drove six different cars. He was patient, answered every question we had & kept insisting that all he wanted to do was make us happy. That was not a lie. After selecting a car Tola was able to get us a fantastic deal on a brand new 2016 S80.
Everyone there was extremely friendly & while we waited for the financials to get worked out we got to talking with a gentleman getting his car serviced. He had nothing but good things to say about the dealership as well. It sounds a bit corny but we really felt like we joined the Volvo family today.
Something I must mention as well is that even with test driving six cars the whole process took less than 3 hours! I have been in dealerships in the past and it has taken twice that long to get the process completed. Not Patrick Volvo. They are friendly, organized & customer oriented. It was an overall great car buying experience.
Ask for Tola!

I recently went in search of a new car after totaling my Cadillac CTS so safety was the most important factor driving my decision. I had narrowed it down to four brands with Cadillac and Volvo being at the top of the list. We had purchased our Cadillac at Patrick and had a great experience so headed back there given that they had both brands side by side. I was fortunate to meet Roger Summers who took the time to understand my priorities and compare /​contrast options and show me the S60 Inscription which quickly became my front runner. Throughout the process, Roger was responsive, persistent and aggressive in pricing the lease as I had no intention of haggling. I live in Oak Park so had the option to lease the Volvo from the Autobarn in OP but in comparing the experience, had a much better experience at Patrick. The closing process with Justin and Roger was efficient and painless and Roger went far beyond what I expected in walking me through the features of the car and helping me to program all the presets. I highly recommend this dealership and the team!

I just leased another car with Patrick Volvo (the second within 3 months) I’ve been in sales for 20 plus years and Tola is one of the best sales professionals I’ve had the pleasure of doing business with. (along with Justin). Their products are first rate as well. If you are considering a Volvo I can’t recommend these guys more highly

Yes this simply was as good as it gets! I wanted to write this review to allow car shoppers to understand that there are still some top notch sales men out here and Tola is one of the best ! I have been trying to make a decision on a new vehicle for quite some time now and to be honest that equates to over a year. I went back and forth between several makes and models with Volvo not having a tremendous amount of presence, but after looking at 4 cars at 4 different dealerships and then arriving at Patrick Volvo /​Cadillac I knew This was were it was gonna end and that night! I pulled up and was immediately greeted by my car salesman Tola, he came out opened the door and asked me what I was in the market for and this is where it begun for me. Unilocal reviewers I will tell you I put extreme priority on where I spend my money and who I spend it with and I will tell you that this dealership from my sales guy to my finance guy were that of high end quality and it is deserved to be known. I purchased my Volvo S60 and I absolutely adore it and it rides with presence. I will say even though, I love my new Volvo and I do, it was the kindness and patience of Tola my salesperson who has been selling Volvo for quite some time and that it shows, who sealed the deal for me and I will tell you I encourage anyone in the market for a Volvo to stop by and simple enjoy the pleasurable expieriance that I enjoyed and put your hard earned money where it is of deserving to be, with generosity and respect!
Thank you Tola
You are too amazing to be kept a secret !
Sonya W.
Volvo S60

We got XC60 just recently and lucky enough to meet Tola Akinola. He helped the process to be easier and faster. Its a different experience with all other dealer. He’s not pushing or forcing while we’re still in deciding mode. He made one time call to follow up not like other dealer. Thank you Tola

Fantastic experience purchasing a new XC90. Roger Summers and Justin Rupp were very helpful throughout the process.

I recently leased a 2016 XC90 at Patrick Volvo and had a great experience dealing with Ashvin Shah, salesman. Few words about Ashvin: patient, not pushy, helpful in explaining pros and cons of a lease, made suggestion for what is best in my situation, made my experience with Patrick Volvo very pleasant. Also, I was able to negotiate FAIR trade-​in for my older XC90 with Ashvin. Once, I made a decision to lease, Ashvin made paper work process easy and correct with out any suprises. Post our transaction, Ashvin has been in contact with me on many occasions to make sure my family is enjoying our new XC90. Overall, I highly recommend Ashvin Shah for your next purchase/​lease of Volvo cars.
Eugene Dubravin

Recently baught a Volvo S60 and the finance guy was a typical rude jerk and his boss was just as bad. I am glad I did not ask my son to come with me as this would have turned ugly quick, No need to post details as we all know how they play the good cop, bad cop game, except my expierence was all bad cop, In an nutshell I was not treated like a customer, instead I was treated like they were doing me favor. I would not ever reccomend buying a car from these jerks!!!

I leased Volvo S60 from Patrick Volvo in February 2015. I dealt with Justin and Tola. Both were absolutely great.
I haven’t had a better car buying experience. They didn’t waste our time, answer all of our questions and let us take the car for a test drive by ourselves. Price was great. They were willing to discuss the deal over the phone. Unlike other dealers, I was not pressured to go to the dealer and then discuss the details.
I will absolutely consider the Patrick brand for my next vehicle purchase.
Thanks so much, Tola and Justin.

Had my first service on new vehicle, Service department was friendly, professional and got it done quickly. Great job.

Here is the PROPOSAL by Patricks Cars:
Hi,
Attached is the form to be filled out for your refund on warranty.
According to the finance office, this might take up to eight weeks.
Spoke with my general manager on the rear camera.
The car you leased did not have the rear camera and you were not charged for it.
However, he has authorised that we split the cost of putting one in your car.
Cost is $ 992.57 including taxes and installation.
Regards.
Tola

Bought my S60 here last year and the buying process was simple, easy and quite pleasant. Just had it serviced for the first time and am quite pleased with the process, everything went smoothly and there were no surprises!

WOW! PATRICK VOLVO KNOWS HOW TO TREAT ITS CUSTOMERS!
I purchased my new S60 here simply because Costco sent me here. No problems. No issues.
I’ve heard that other shops provide the best for Volvo service. Ha! One, in fact, is about 10 minutes from my house, and I will never go back there again. I WILL ONLY GET SERVICE FROM PATRICK VOLVO!
The service here was wonderful! I had something installed and couldn’t believe how well I was treated!
Once I learned more about the dealership, I’m not surprised at the level of service that Patrick delivers! Patrick Volvo delivers a first class experience!

HAPPY! HAPPY!HAPPY! Our second Volvo purchase. Tola is just the nicest guy. Remembers us all the time. Helped us every step of the way. Justin, the finance guy, is amazing. Got us a great deal. Frank, who walked us through the paperwork was a huge help. Very knowledgeable, answered all our questions. Service department has been top notch. Recommend them highly! Dealing with them now for over a year and every time we go in, they all take good care of us. THANKS!

I wanted to post an update because I dislike disingenuousness.
Despite the concerned sounding follow-​up from Mr. Kahn to my previous review, when I emailed as per his request (politely and respectfully in tone), I received no response. At this point, it’s been almost a month and a half and there has been no reply to my email.
In short, the concern seems to have been more about public appearances than with actually managing customer relationships.
So, your experience may well be different than ours, but consider this little bit of anecdotal evidence and make of it what you will.