Crate & Barrel

Very disappointed when we spent $ 375 dollars here a few weeks ago and we weren’t offered any coupon or anything. I had just opened up the Crate and Barrel card online and received no coupon when I got the card. The worker asked if we had just bought a house and I said, we just got married and need some new stuff and she said oh, I will give you ten percent off. Then because we didn’t register, we weren’t able to get it. What kind of garbage is that. I will think twice before I spend my money in that store again.

We come here often, but I’m writing this review based on our wedding registry here. Everyone who works here is super friendly and laid back and always willing to help or answer any questions, I love that about this location!
Anyways, we came in on a Saturday late morning to register and we were taken by a very nice staff member over to the registry to sign up. While we were signing up they gave us a complimentary wedding gift of two wine glasses.
The woman helping us answered all of our questions, gave us helpful tips, and got us on our way with a scanner which we used to add items to our wedding registry. It was a great experience.
Last but not least, for registering you’ll receive 10% off anything on your list or that you add up to 6 months after your wedding date.

The best thing about getting married is registering! I love how Crate and Barrel has the couples of events for wedding registries, they are great! We were lucky to attend one and we got to register with Mary M. Mary M has this wonderful personality, she is bright and bubbly and last she knows her stuff. She had me registering for things that I never thought of, but it turned out I was so glad that I got them, because I needed them. She is a great asset too that store, because she is friendly and knowledge.
I loved the store, this location was clean and very open. They have great staging as well with their products.
So whether your bride looking to start registering or you just need something for the house go to this crate and barrel and ask for Mary M.

My boyfriend and I went to Crate & Barrel to buy some stuff for our new house. We get there and there is a sign saying that they are closed because they are «without power». You look inside the store. AND ALL OF THE LIGHTS ARE ON! Really!!! I’m wondering if the employees decided they wanted to take a beach day because of the weather. Definitely not good for business as there were quite a lot of people walking up to the door wanting to buy things.

I have been to this C&B several times over the years. This store is almost next door to Whole Foods. Parking is free and the lot is a generous size. I remember when this C&B first opened and how crowded the store was. People were excited, and people were buying left and right. People were spending money. The employees were on their best behavior and trying hard to please customers. Not any more. The economy has tanked, many have lost their jobs, their unemployment checks have run out, the job market is awful, some have lost their homes to foreclosures, so people are not spending as much as they used to, especially today. I actually prefer the C&B on Michigan Avenue. The selections at the Loop store are fantastic. I find the items at this C&B rather boring and unexciting. I am thankful I live in the City, and can visit the C&B Loop store any time. The items inside this store do not excite me, and it certainly doesn’t get me in the mood to shop, shop, spend, spend, spend. Also, the customer service here is not great. The only thing I purchased at this store was a pair of beautiful wine glasses that were «on sale» and a set of pillows for our leather sofa. We use the wine glasses a lot and the pillows have held up nicely (they should for what I paid for them). This store, I believe, is geared toward individuals who live in the suburbs. The items were reflective of the way some of my suburbanite friends decorate. I cannot explain it except to say it is not very interesting or exciting. I didn’t see many interesting, exciting, unique and artsy pieces here as I have seen at the Crate & Barrel located in the heart of the City as well as the Loop store. If I had to sum it up in two words: (1) boring and (2) unexciting. Maybe it is time for them to hire a new Buyer for this store. I am a C&B fan, and have been for over 20 years, but I am not a fan of this store.

This past Thursday at 4:30 I went in looking for a specific product I saw in the flyer sent to my house. 2 older employees were standing chatting away at the counter near the cookware. I walked around them twice and not one stopped to ask me if I needed help. There was almost no one else around. Finally I had to ask them. The woman seemed to be upset that I interrupted her. After a trip around the store, she found the display model, then went back and looked it up in the computer. Apparently her microphone wasn’t working to ask if they had one in stock. She said there were 3 in stock but no one could find them and I could have the display model. Well after walking back to it at the front, there were some marks on it and I decided not to take it. She was not friendly or welcoming at all. Very disappointed!

So you’re going to Ravinia…
I’d love to be able to shop here more than once in a lifetime, unfortunately, that’s not the world (or bank account) I live in, but every so often, I can convince my SO (that means two years of begging, whining, and the highest pitch level of nagging) to let me purchase one of those fold-​up table table things that everyone and their mother has at Ravinia so we didn’t look like amateurs at the recent David Byrne & St. Vincent show.
My SO, who’s notoriously frugal/​practically Freegan/​major minimalist, tried with all his might to talk me out of the damn folding Ravinia table (which is currently on specials from the regular $ 59.99 to $ 49.99 while we perused this location’s many beautiful but waaaay out of my price range items, but this was one splurge there was no way I was backing down on. I took me two years of hints to get the point where I could buy it for myself and think that maybe I was at a point where somewhere in my lifetime he would get over my buying it, and I wasn’t backing down.
I think at one point he was even trying to renege on what he’d promised a year earlier (letting me purchase the stupid mini folding table without having to head about how I waste money for the rest of my left), until I set my eyes on this beautiful bedroom headboard (since we just use the shitty standard, adjustable bed frame for our place and nothing else). He then said, ‘How about this: I’ll but this bed frame for you, if you promise to never throw your clothes and stuff on the ground again.’ I said, ‘Deal!’ right away, but his wager was a bluff, knowing the probability of picking up after myself was on the low end, and we did not leave with the dream multi-​thousand dollar bed.
This location actually has a pretty big clearance section, and they actually had the perfect sized couch for our apartment on clearance (though still in the $ 900 range) that I would’ve gladly amputated my right arm (the dextrous one) to have in place of the sh*tty, two-​decade-​plus old couch that my SO got for free off Craigslist a decade ago. It’s a behemoth, weighs no less than 5 million pounds, saggy, stretched-​out black leather couch that I’m sure a million hobos have had intercourse on that now looks like a stretch-​marked-​out Jaba the Hut slip cover laying on crummy over-​sized futon against our rear apartment wall — which I know has nothing to do with this Crate & Barrel, it’s just my last ditch effort/​cry for help against the POS bum motel couch that currently resides in my dwelling against my wishing-​and-​all prior-​to-​moving-​in-​agreements.
So anyway, this location. It’s really nice because it’s not located inside the mall (Woodfield) so it’s plenty less hectic and it shares a parking lot with a Whole Foods and is actually one of the more civilized areas to shop/​park in the Schaumburg area.
The younger employees here are mega nice. They get that you probably can’t afford the sh*t inside the store, and they’re help you find a deal when needed. The older employees will write your ass off as soon as walk in, and for the better. The phony sales friend tactic is far less appealing to me than just being ignored altogether.
I’ll totally come back when I’m alone and shop the tidy clearance section here for semi-​steals. Likely when my SO is out of town and in no position to put up any argument against whatever still-​ridiculous-​priced item I want sink my money into.
By the way, the SO eventually thanked me for buying the table (a first) and noted how nice it was to have and how useful it actually was in action. Marking this day on the calendar, for sure.

I went with my mom, who just wanted to have a look around because we had nothing to do one afternoon. I work retail, I know that employees are required to greet guests and ask annoying questions and whatnot, but this was over the top! 5 different employees approached us, each one at least twice. How are we supposed to shop if you won’t stop interrupting us??? Guest service is one thing, but this was practically stalking.

I used to really like Crate and Barrel, but I went to this location for the first time last week and had a pretty crappy experience.
When I got there, no one greeted me and no one offered to help. I walked around for 30 minutes looking for the two things I needed (one gift, one for me) and then stood in line at the checkout for a long time because they were helping someone with a huge order.
I wasn’t thrilled with the layout of this store or the selection either and the customer service was non-​existent this day. I’ve never had this experience in the other Crate & Barrel’s that I’ve gone to, so maybe it’s just this one?
Either way, I’m not going to go back to this location, even if the location is convenient.

I love Crate & Barrel! I especially love this location. Parking is plentiful. Their employees are the best! So helpful and friendly.
I love coming here because it’s like having my own personal shopper. I rarely know what I want. So I just tell an employee who I’m shopping for, they ask a few key questions and before I know it, we’ve picked out the perfect gift.
Speaking of gifts, I only come here to buy gifts. We were lucky enough to receive many quality items from Crate & Barrel for our wedding shower four and a half years ago. Everything has held up well (except those couple of drinking glasses that we broke). I would really like to invest in some more pieces for our kitchen. I will definitely visit this location for my future purchases.

Oh Crate & Barrel… how I love you! If only you were cheaper! I kid you not… I would buy everything from this store if I had money. I love everything about it! They have everything you would ever need for a home! So many great items, furniture, books, you name it!

This is the place to go to register for wedding gifts. I went to a private wedding party with my fiancé yesterday morning. This event was from 9 – 11 am which is before store hours. We got the whole store to ourselves to peruse and add items to our currently nonexistent registry. The store associates were helpful, and we got a free gift from them for choosing to go with Crate and Barrel. What was also nice was there were treats from Jarosch Bakery, coffee from Nespresso, and grilled paninis from Breville. if you want a carefree experience for registering gifts, go here!

I registered my wedding with Crate and Barrel and received a lot of great things from our guests. I got this cupcake stand in steel that I LOVE. Well 8 months later, I needed to get another cupcake stand and bought the only one they had available — cupcake stand in white.
Well once I got home and realized that I had one in white and one in steel, I went back to Crate and Barrel and tried to see if I could find the cupcake stand in steel since I already used the product. Well, the steel was discontinued and instead of telling me that there was nothing that they could do, they went out of their way to figure out a way that I can return the steel and get two white stands instead. In the end, after 15 minutes and 3 employees helping me, I walked out with 2 white cupcake stands with not a problem.
The employees were so great and definitely did all they could in their power to make sure I walked away happy and I appreciated their effort. I’ll definitely be coming back to this Crate and Barrel when I need, even if its further drive for me.