Applebee’s

Everything was just ok. The staff was helpful, not great. I had a salmon dish which was overcooked; if i wasnt on a time constraint i would send it back. It seemed like everyone’s food was slightly overdone.

I must me in by saying that my work team and I love going to Applebee’s. It’s close to the office and there is not a whole bunch of choices in Garden City. I hesitate to publish a rating of 3 stars, but the food is always good and management is helpful. Beyond that this location has got some major issues they need to improve on. The biggest problem is the wait time. Service is extremely slow. 20 min to get drink order taken and 10 minutes to bring to table. Another 10 minutes to take order. Soup and salads took another 20 minutes and had to go to bar to get tea refilled. From time order taken another 20 minutes for entrée. Yes already over an hour to eat. Remember this is a lunch break. By the time we finished we had been there nearly 1 hour and 40 minutes. Manager did offer a comp desert which we took back to office. All and all a 2 star recommendation but gave it a 3 because food is always good. No need to skip but be prepared to wait. Not a good lunch stop.

There’s a good reason there is no one in this Applebee’s surrounded by Companies that employ 40,000 people within a Half Mile Radius of this place. Weird, Quiet, Inconsistent food quality. Constant New employees. Won‘t try and sell you drinks even if your at bar. Waitress is more concerned with texts and running in the back. Happy Hour at this place is maybe four or five people because they won‘t even sell you another drink. They are too anti social from no customers. Don‘t anyone try and stick up for this place. It is the worst Applebee’s on the face of the earth. If their was a Walking Dead Apocalypse, I wouldn’t even try and raid it for snacks. Last time I used call in service they said they were out of most of the food I ordered. Musta been late. It was 6:35 P: M. Another mismanaged Garden City Establishment. Hah even the photos that ask if its helpful at the bottom of this review give me flashbacks to a garbage looking plate of food and wait staff photo of them in a group chitchatting and probably getting ready to run to text on their phone… Not Kidding at all.

I’ve been to a lot of Applebee’s in my day and this tops the worst one. Slow. And I mean SLOW service. Ordered pick-​2 apps and one was brought out. And the remaining three trickled out after. My nachos were a disgrace. Did not even look like the picture. Basically picture a plate of tortillas and that’s it. I made her take them back to get something else. I’m pretty sure my appetizers made it out before my second drink did and I had to ask about the drink before I heard the blender start making it. If I return I’ll probably be piss drunk so I don’t know any better.

My family of two kids and three adults decided this would be a good spot to eat between baseball games on a weekend tournament nearby. It was no busy as at all with maybe four to five other small sized parties in the establishment. We were greeted when we arrived by a staff member that we evidently interrupted during her lunch since she had a mouth full of food as she asked us, «how many?». We were seated and all had enough time to wash our hands and decide what we wanted to eat. I realized we had not received our drinks. No one had come to the table to take our drink orders. We sat for ten minutes and still no service. I looked over to see about 4 staff members including the manager sitting at tables talking and laughing. The person behind the bar was putting something into the machine. I got up and asked her if I could speak to the manager. She knew right away why because she asked, «has no one come to your table yet!?». Coincidence? I doubt it. I to her we had been waiting more than 20 minutes with not even a drink order. I saw the manager go inside the back area and the bartender followed to inform her of my request. I heard a female voice shout from the back «SO! I DON’T CARE!». I do not know for sure if the voice was responding to anything related to my request but I do know it was unnecessary and unprofessional. The bartender came out and I could see the manager begin talking to another staff member through the doorway. The bartender told me that the manager would be out in just a second. I went back to my table and sat down. I saw the manager continue her conversation with the employee. That was when I decided we needed to leave. It was evident that we were not priority and our patronage was not appreciated. We all left out the door and by the time we were outside, the manager had come from the back of the establishment through the front doors to ask if we were leaving. The manager appeared as unprofessional as the service provided with tussled hair, no name tag, a wrinkle shirt not tucked in and was not someone I would have even thought was the manager had I not known the differentiation in uniform. She said that she could get us a better server. My response, «what is a better server when we never had server to begin?» She said, «I don’t even know why they sat you in that section but I can get you someone else.» I shook my head and told her not to bother. There were so many things wrong with this experience. We have take our kids here on busier nights and never had such a terrible story to tell. Needless to say, we will not be returning anytime soon.

First they tell about the drinks then wait till after beginning to make the drinks tell me the drink I want is not part of happy hour. Next gave me my appetizer without any utensils or napkins. My sweet potatoes fries had globs of salt on them to the point I could see the salt and the fries were not even warm less know hot. Now for the biggie gave us PLASTIC UTENSILS saying they ran out of utensils… ON THE NEXT TABLE WAS FIVE SETS OF UTENSILS!!! The employees stood around talking in groups like they didn’t have customers to help. I actually stared at then to get their attention to get service… WILL NEVER VISIT THIS LOCATION AGAIN IN LIFE

Horrible service. Slow and more concerned with their personal lives than they are with the customer. Asked multiple times to get crayons for my kid. SLOW Service. No silverware. listened to other customers even complain about the service. Go somewhere else, especially if your white because the service will be even worse. Food was ok.

My wife and I ate dinner there last Saturday night. The hostess was very slow and unconcerned about giving good service. I had baby back BBQ ribs and they were the worst I have ever eaten. After I got home and thought about it, I which I had sent them back to the kitchen. They were dry and tough. My wife had chicken and it wasn’t much better. The only positive thing I can say is that the server was very good. She was friendly, helpful, and seemed to care about her customers.

Yuck!!! The food is blah, the service is poor. No reason to ever go again. The staff was more concerned with their social life, not work.

Had lunch at this Applebees while I was in town on business. I was very impressed with all of the menu upgrades. I sat at the bar which was very crowded and the bartender gave everyone excellent service. The food was fresh and good and so was the tea. Normally I would not give a place a five star review but I felt obligated on this one to pull up their rating. To have this place rated with under two stars is just ridiculous.

Service and food was great!

Decided to order out and this Applebees was the perfect place. I had the California Shrimp Salad and they allowed me to switch out lettuce for spinach. The shrimp were grilled to perfection (plump, juicy,& deveined) and the spinach was very fresh. Most of all there were more than 4 little shrimp in the salad. They do however need to improve on the wait. Time it takes for someone to 1. Answer the phone & 2. Come back to take your order. The wait was a bit too long. Perhaps hire someone specificly to take on that task.

Went here with my mom at 8pm. What a nasty, disgusting place. Mom told me about two of the women’s’ toilets being backed up. Had to tell the manager. The young, dumb, gross bartender was more interested in trying to pick up some ugly clown sitting next to us. Had to listen to this slut while we suffered with a drink. Took off as fast as humanly possible and will never return.

Bad management. Terrible service.

This is a story of human kindness ;-) I had flown many, many hours to get to this side of the country. I needed to eat and sleep. I wondered in bonkers. I asked the waitress if they had soup and salad. I was too late for «all you can eat» or something but she asked, she brought me what I was craving, and sent me away for sleep soothed and nourished. In appreciation, I went back twice that week to eat and the food was great, the service is great, and the clientele was totally mixed and a great crowd. Thank you.