Rita’s Italian Ice

I think this is one very good place, Me and the VBoys luv this place… On my way now can’t wait

I absolutely love Rita’s Italian Ice and Frozen Custard. Santee Rita’s is the best. Surprised by some of the other reviews, but looking at the dates seems like they have all the quirks out. Great atmosphere, awesome party room. I believe they have new management or something. Everyone has to give it a try. You won’t regret I’m sure. Love you Rita’s of Santee!

I watched a server put product back in the freezer bin after a customer had tasted it. I will never eat at another Rita’s because of it. I could not believe he put product back after someone ate off of it. I emailed the manager to let them know what was going on but never heard a word back. I guess the manager does not care. They many have saved pennies but they lost dollars and endangered the public by their actions.

This is one of my favorite places to grab a treat! I was super excited when they finally expanded out here. The custard is the best soft serve out there, and they have the most inventive flavors of Italian ice.

Came in to support our local school, the place was swamped. They were running out of supplies, custard, the known for ice’s and there was only 2 people working. This is ridiculous, if you knew there was to be such an influx of people there should’ve been WAY better staffing and preparation of product. 25 mins for 1 shake is a bit ridiculous!
Kudos though to be 2 ladies working tonight, they busted their behinds as fast as they would with what resources they had.

Love the gelati! Italian ice flavors are amazing!

Cute hidden spot for a nice summer day! First time trying Rita’s and it was yummy! Would definitely go again and recommend

I live in D.C. and I seldom find a Rita’s anywhere. As a frozen custard connoisseur let me tell you, Rita’s is on my top three list for amazing custard.
This location didn’t disappoint! I had the vanilla chocolate twist and my sister had the orange crème and vanilla twist. They were both fantastic, especially in this hot SD weather!
The sister lives right by Rita’s and passes by all the time, but had never stopped in. She definitely will be frequenting this place from now on!
$ 7

I love this place for the fact its the only place around that sells frozen custard. Tonight I go to Ritas to find they are no longer selling frozen custard but soft serve ice cream instead due to an ‘egg shortage’ in the country. I am sorry if I am being picky but the whole selling point of rita is frozen custard I go to dairy queen next time i want soft serve ice cream. Very disappointed!!!

Delicious! A little pricey for the size but the taste is worth it! Very special treat!

The ices could be a little more flavorful, but the custard is beyond amazing. The prices are very reasonable as well. I wasn’t too enticed by many of the ice flavors, but the strawberry was excellent blended with vanilla custard in the Misto. If you like frozen treats, definitely give this place a try.

I went to Rita’s for my birthday and I got a quart sized banana ice it was perfect and did really well in the freezer. Mackensie was helping me out. She was very friendly and nice.

Oh Rita’s, where have you been all my life?! This is a cute little spot right off of Cuyamaca. They are very generous with their servings. I ordered a regular chocolate custard cone and it looked like a large! It was way too much for me to handle and way delicious!

I decided to try Rita’s and we loved it. Great service everyone was very helpful we had the opportunity to try different flavors my favorite so far is Mango and Blueberries. I liked the idea of having something fresh and closd by us.

Super disappointing. The fact that my kids cleaned the house today in order to «earn» this «treat» is a shame. Between the 6 of us we wasted $ 27 on 3 sorry milk shakes and 3 sad gelatis. We all got about 5 bites into out «treats» before we packed up and headed to our beloved Penguin Frozen Yogurt.
The employees were nice enough, but not overly friendly or confidant in their product. We had no idea what to order and they were of little help. The fact that the assortment of flavors and toppings is limited as well didn’t help.
I wish them the best of luck and love that they ventured into Santee, but it’s just not for us.

Yay! They’re finally open!
We walked in on a Tuesday and the place was empty a few trickled in after us. We were greeted and helped by Madeline — she was so sweet and helpful, really embodies good customer service. I sampled banana and my bf sampled mint chocolate chip. We opted to each get a blendini mixing custard with ice — so yummy. I really enjoyed mine, I choose root beer ice mixed with a thick creamy vanilla custard. We will definitely recommend to friends and family to come here. And we will be back since theirs no sign of fall in sight!

What a great first experience. We had a whole bunch of buy one get one free coupons. We walked in not really knowing what to expect. The employee, madaline, I believe, was more than helpful. She gave us several samples and explained the different drinks. She was patient and answered all te random questions we had.
The blendini was delicious. I will be back, Rita’s is fantastic.

Rita’s in Santee has great frozen custard and tasty Italian ices. Their employees are friendly, but they are disorganized. Due to a lack of organization on my second visit, we had to stand around and watch our custard and Italian ice melt, because there was no cashier.
Where did the cashier go? She suddenly decided to serve ice cream to a customer who didn’t even wait in line, and who came in long after we did! So everybody was serving ice cream, and nobody was a cashier!
It was a hot day, and custards and ices melt fast! Please have a cashier ring up customers as soon as you serve them their frozen treats!!!
I’ll add more stars to my review when somebody organizes the staff at Rita’s.
I’ve tried the regular vanilla custard and the light vanilla custard. I prefer the taste of the light vanilla, but both are good. The regular vanilla custard has eggs, while the light vanilla only has egg whites.
The orange cream custard is great, and goes well with vanilla. The chocolate custard is ok, but not chocolatey enough for me.
Peanut butter is a marvelous topping, which is tasty on chocolate and vanilla custard!

I agree with George Z – the Italian ice is more like a sorbet; but it’s really good. We went on Friday night, and the line was out the door. The employees were really nice, though, and offered tastes. I settled on sugar-​free dragonfruit Italian ice with fat-​free vanilla custard. Hubs had fat-​free vanilla with pear Italian ice. The flavors (at least those I tried) were really spot –on.
It was excellent, and we were really pleased — it’s not Ted Drewe’s, but then again, what is? We’ll definitely be back — the prices are right, the flavors are good, but most of all, the employees seem really happy and they want to please.

I stopped by Rita’s to try their frozen custard because I have heard good things about it. I ordered the light vanilla in regular size topped with peanuts for $ 4.18 with tax included (
).
I liked the way they well covered the frozen custard light vanilla with the chopped peanuts (
). The peanuts were great and the frozen custard was good. I liked its extra creamy texture and smoothness. Its flavor was good, very light indeed, but it needed more of a vanilla flavor (
). Having a lot less calories from fat, does not mean its vanilla flavor needs to be sacrificed. Don’t get me wrong, I liked it, but just missed that pleasing strong vanilla flavor.
Service was great. It was quick, but with a great personality. Then, the lady at the register was friendly and struck up a good conversation. I look forward in returning to try some of their other creations. They offer seating inside and outside with plenty of parking.