Lloyd’s Collision & Paint Center

I picked up my car today and I have to say, wow! I got into a fender bender around the first week of April. Cars bumper had a crack and it was lose. So through my insurance I was sent here, an I’m so happy with the results. I dropped my car off Monday at about 12 and they called me Thursday afternoon with everything all done. They replaced the bumper, painted it and even cleaned the inside of my car. I just had to pay my deductible and that’s it. I checked over my estimate and they charged fair and honestly if I ever have to (which I pray I never have to) use a collision center again I will come back to this one. The staff were friendly, they were on it and above all I felt like I was generally taken care of.

This was our first visit to Lloyd’s. My husband «somehow» significally scratched my two week old 2016 mustang. Went to Lloyd’s, the employees were super friendly and professional. They took the car in that day, which we didn’t expect. The car was ready the next day and their work was superb. The icing on the cake was the very reasonable bill we received. We will definitely return to Lloyd’s for all of our future «mishaps».

These guys are super honest and do great work! I don’t deal with body shops too often, and I was a little weary at first– only because I didn’t know what to expect. However after talking to them and seeing how they communicated with Progressive, I was sold.
I brought my car to them after a rear end collision. They had to remove a rear molding off the rear quarter panel to repaint it. They reattached it, but forgot to install the retaining clips so the molding was about ¼″ off from the body of the car. I picked it up at progressive and noticed it right away.
I let progressive know, they went out and took photos and told me they’d contact the shop to see if they’d removed it. I thought «great, well the shops going to say no they didn’t touch it– and now my panels going to be like that for the rest of its life». However this was not the case as the shop did communicate with them that they had removed the panel. This was my first hint at how Loyds does business. The shop called me personally and asked to bring my car in.
I left it there first thing in the morning, and within an hour Robert Jr. Called me back and said that the guy who installed it had forgoten to throw the clips back on the panel when he installed it. He apologized and said how embarrassed he was–
Listen, working on a car is like playing with a large jigsaw puzzle with hundreds of tiny pieces and a couple of larger ones that make up most of the picture. Mistakes happen and tiny pieces can be left out, especially when you’re juggling with 20+ different jigsaws at the same time. I’m fine with mistakes as we’re all human and make them– but it’s the OWNERSHIP of them and taking the correct actions to rectify them that really sold me on Loyds. That is something that is hard to come by now a days, and when you find it– it deserves to be mentioned and brought to light.

My name is Bobby B I work at El Cajon Harley, Bob Lloyd is a customer of ours. So it was only natural when me door on my 1995 Fire bird got ripped off I took it to there shop in Santee to get fixed, all the employee’s are true professorial’s, and the customer service is AWESOME, they took take of everything and the turn around time was quick. Now my Firebird looks like new better than before. I highly recommend Lloyd“s for all your Collision needs. Thanks’ Guys

great price for great work, the rear bumper was painted on my 2013 camaro and looks as good as new. i’ve had other parts added on to the car and painted elsewhere where the paint does not match perfectly in the sunlight but that was not an issue at all here, does not even look like it has been messed with. they also painted the grille for a great price and had the car finished in a reasonable amount of time, and were able to give me a ride home when i dropped off the car plus help me bring my second vehicle back home when i picked up the car. definitely coming back whenever i need anything done to any of my cars
also very trustworthy, they removed the front fascia to paint the grille and found a wiring problem to my fog lights and were getting it fixed at no charge just in case it was damaged upon removal (it had been damaged previously not by them) and after i told them this they still fixed it at no charge.

I called this morning with an odd request. My daughter is a softball catcher who needs her helmut painted in her school colors. I had called another local place who told me no. Then I called Lloyd’s and I believe I talked to Robert Jr who said «No problem. That’s something we can do.» How nice to have someone so eager to help out. I’m sure the finished product will be as good as the service. Thank you Lloyd’s!!!

My Camry had a broken door latch, and the people who do my alignment and brake work recommended I come here. Robert Jr. and Matt’s customer service was impeccable! They are the nicest guys you could want to meet, got the door fixed faster than I could have expected, and the grand total was less than what the LABOR ALONE was going to cost at a certified Toyota place. On top of that, when it came time to pay and the total came out a little higher than what was estimated, they knocked it back down to what they had quoted over the phone. I’m proud to take my business to such good people in my community.

My review is in response to Paul A’s review dated 12÷29÷15. I am the actual customer who’s vehicle was repaired due to him rear ending me on 12÷15÷15. He did not want to go through his insurance and wanted to pay for the repairs because he works for a car dealership and wanted to use the repair shop that they deal with because it would cost him less as he could instruct them to do as minor as possible to keep the cost down. I asked if I could take it to one of my choosing and he agreed, then when I did, that is when issues started to arise. Lloyd’s is a top notch company that truly prides themselves by being honest and providing excellent service. They bent over backwards to try to appease him with the price of the repair. My KIA Soul was purchased with the premium package. The estimate that was given was without knowledge of a particular sticker on the bumper that had to be replaced. As for being rude, it was not Lloyd’s employees being rude but Paul. His behavior towards them was unacceptable and unprofessional. I know this because he was all nice to me, even when I paid a visit to his place of employment to inquire if there was a problem. After that visit he finally returned their call asking for the address and abruptly hanging up on them. He showed up yelling and cursing and made the payment then called me and rudely told me that payment had been made and abruptly hung up! Needless to say I was extremely embarrassed and apologized profusely to them when they PERSONALLY DELIVERED my car to my home. My car looks brand new and I couldn’t be more pleased with the repair. I would highly recommend them to anyone needing repairs done to any vehicle.

This is the most painful experience I’ve ever had, my brand new car a Buick regal gs turbo pearl white had a tree fall on it and I was recommended Lloyd’s auto collision in Santee by progressive insurance, it was guaranteed so I was sold by the reviews and recommendation of progressive. When I called the owner inquiring about my car he assured me this is a nice car I’m going to take my time with it, well a month later I got my car and it last looked horrid, the paint color didn’t match, the rear bumper which had nothing wrong with it was removed and put back on but now with a scratch and an uneven alignment where it merges together, the front windshield had been replaced but the new one had a chip in it, the door now squeaked, and to top it off the paint had waves in it! All I can say it wow, thanks for making my car look good… now its at Millers and the owner went through it all with me when I went over there UNLIKE Lloyd’s in Santee when I went down there Robert just pointed to my car and didn’t even spend a minute with me, what a waste of time, to top it off I had to pocket the car rental bill while they jacked up my car for a whole month

These guys are all about customer service and quality workmanship. Rob at Loyds did a great job. They finished my vehicle on time and it came out perfect. I highly recommend them.

Definitely recommend this place!!! I was in an accident at the end of June and I decided to take my Kia Sorento here for repairs because the reviews had been so great. The damage to my car was major and I was really nervous about the cost and the out come. Needless to say, all the repairs came out phenomenally!!! My car looks all shiney and brand new. Even better than it did before it got hit! and Mike was really nice and a pleasure to work with. They handled everything with the insurance and no one bothered me with any unnecessary issues. Which was great because the accident itself was stressful enough.

Love this family run business. Wonderful employees also gets the jobs done. Trustworthy

We have been taking our cars to Lloyeds collision for the past 3 years and they have treated us with the up most importance, from a small job to a big one, these guys can handle it, and the paint job they do is spectacular, If I ever need a body shop, Its Lloyeds I trust them and their work, Thank you Robert senior and your sons they really know the business and how to treat the customer. Sincerely Charley C

I HIGHLY recommend this place. I’m guilty of never leaving reviews, but I had to leave a review of this place. My mirror was broken off and I needed a new one. Problem is and what we ran into was, ’03 Spyder mirrors aren’t in production anymore. No problem for Mikey, he found a used one and painted it to the exact color of my original mirror. Came in after lunch and 20 mins later I was done. The customer service is amazing and they provide great work for a fair price. If you need something fixed, I say DRIVE FROM SAN FRAN and get it fixed here.

So much awesomeness to talk about! OK, where to start…
The day I pulled in to get a quote for the damage on my car I knew I came to the right place. I was having a hard time with my insurance company and felt they were giving me the short end of the stick. They helped me handle everything. I never even met the adjuster.
What I liked the most about this shop was that I felt super comfortable talking with the staff. I never once felt like a customer. I felt like a friend. I trusted them from the start and when I picked up my car, I was ecstatic. It looked brand new. The color, the finish, everything.
I my insurance didn’t even include some of the repairs in my estimate. Lloyds did the repairs anyway and I didn’t have to deal with any of it. My insurance didn’t even send the payment to me until a week after the repairs were finished. It didn’t matter to them if I had the payment, they told me to pick up my car anyway, and to just bring the check to them when I got it.
Amazing business, amazing professionals, and amazing work!
Now, to change insurance companies!

You never want to need a collision and repair center– but, due to my car being hit twice in the past year (yes, that can actually happen)– I needed a great place that I could trust. My work is super close to this shop and a co-​worker recommended them. There are a ton of great reasons I went to them twice: I was pretty much blown away by how communicative they were about the repair process, impressed by how quick they were to let me know about any change in repair scheduling for the work, surprised by how totally upfront and fair and reasonable they were– and finally– they just flat-​out do amazing work! This is a family owned business and the fact that they truly like their customers shows in their work, in the way they deal with you and just in how upfront and real they are. I can’t say enough about how eager they clearly are to meet and exceed expectations. Having needed their services twice in the past year– because I hope I don’t have to use them again (!) — I just need to pass along the good vibes they sent out to me and let other people know what a great choice they are… So very impressed!

I was referred here by a good friend. I was welcomed by the staff as if I was a regular. I was introduced to Mikey who hit my project full speed. Final result was just as I requested, if not better. I will direct all my future business here as well as direct all my friends to send there business here. I wish there was 6 or 10 stars because Lloyd;s deserves them all.

I got my car fixed here about 6 months ago… Just now getting around to writing a review. They were professional and prompt. I dealt with both the owner and the son. When I went to pick up my car, it was immaculate. They had detailed it inside and out. I couldn’t have been happier. They also supplied me with a small bottle of touch up paint. It left a good impression not to mention the fact, that my bumper was flawless when it was finished. I would definitely come here again, should I be in need of body work on any of my vehicles.

I used Lloyd’s Collison repair for repair work after an accident with my 2007 Hyundai. They were great. My insurance paid for the repair and I asked if I could take it to Lloyd’s because they were a local small business and I had heard good things about their work. Allstate was happy to hear of my choice and my repairs would be guaranteed as they are a recommended repair facility. My car was done quickly with no headaches. They dealt with my insurance and took care of everything. The color match was perfect and I am so happy with the work.

I was referred to Lloyd’s by the Santee Chamber of Commerce. I had my truck detailed, inside and out, as prep for selling the truck. The truck came out perfect! The paint was shining again. The interior leather softer than ever. Bob and his crew did an amazing job at a very fair rate. Would recommend for detail work!