Fix Auto Lemon Grove

Had some damage on my car. Very Minor. Luckily it was covered under insurance. Had my car taken to Fix Auto Lemon Grove and I could not be happier with the Result. They did not just take care of my car, they took care of me. When I dropped my car off they made sure I was taken care of, ride to Rental Car Place, offered me Food & Drink everything they could to make me comfortable. They said they’d have my car done 3 – 4 days tops and I had it back in 2 with everything fixed. They even detailed the car for me inside and outside which was above and beyond what I could have asked for. And for the damage to my car they included some touch of the paint for me in case of minor scratches and dings which was really Awesome. Could not be happier with Fix Auto Lemon Grove.

My car was hit at the end of August and I took it to A and C in the second week of September after we worked out the insurance details. I didn’t have car rental insurance coverage and only had a old truck with no air conditioning to use! It was during our miserable hot streak, more than 100 degrees daily, and the owner Armando Jr. was so amazing that he was able to get my car done in just a few days so I could be back in the comfort of my wonderful, and now — once again — beautiful car.
Thank you to Armando and Connie. They took great care of my car, did a beautiful job and I highly recommend them.

I had my 1971 Mustang painted here and dealt with the owners Son; he should have been a used car salesman because he quoted me a price to beat the competition and stated it would be done in 8 – 9 weeks. So he won my business. What a mistake
After 11 months, and double the price I finally got my car. There are chips in the paint in the trunk area and driver door, and over spray! (Drivers side, hood edge, rear right side) He stated he had to rework some area which required stripping (he charged me for it) and after a close inspection it shows that the paint was sprayed over the existing paint and there was overspray. I looked at the final invoice and saw that hours were added to work that was completed on the previous work was already completed. He stated he could perform decal and striping but then found he outsourced this and charged me extra for it. I had to redo the interior of my car because it was left hanging and the weather seals were not installed correct and now water leaks in. there was a major step left out in the work and I tried to work with the shop and ended up having to provide parts because the shop lost them. My car looks good but I still need to get these defect fixed before I can show my car.
The shop is now run by this son since the owner passed away. He does not know how to deal with people or manage the work being done. Do not believe what he says unless he writes it down and ensure you write «time is of the essence» to ensure he finishes the work on time. Better yet go somewhere else.
The Painter there is Excellent, if he was managing the job and had the power to make decisions I know my Car would have been done right, the owner would not allow him to do the work he wanted. He had to get his approval first. And this would take weeks and delay the job more.
I have filed a complaint with the BBB and he finally responded after the BBB sent him 2 notices, he still does not take any blame and has not reponded to me getting to inform me if they will work to fix my car. This should tell you what he thinks of customer satisfaction. if he fixes my car and leaves me in a good position I will amend this review to reflect that.
Very unhappy Customer. if you need photos I have plenty to show the mistakes

My 2001 Xterra was suffering from peeling and blistering paint; about one third of the car needed to be repainted. A & C did an amazing job, the car looked like new, and 4 years later the repainted sections match the original so perfectly I can’t tell where it was original paint and where it was re-​done.

They fixed my car after getting in a minor accident and did an amazing job! No new parts were ordered but it looks brand new!

I actually read great reviews elsewhere on the search to find a reputable body shop. I was extremely pleased with the job they did (getting a fender bender fixed, and while at it, had a couple of small dings & paint chips taken care of too). The body & paint job were top-​notch.