Kohl’s

I love Kohl’s, but ever since they had their remodel, it seems like they cut back on staff or something. The clothes are never stocked and always hung on the incorrect size hanger. Why did they spend all that money if they present disheveled product? Very disappointed in the presentation lately. It’s become like going to Ross, you have to be in the mood to hunt for yourself to find a deal.

If I have option for half a star I will give this company have a star.
0 Quality
0 customer Service
0 Credit card service
I change my home address and I received a bill 20 days late so basically I was late 20 days because of $ 35 they reported to my credit for nothing I did send them leather. But they didn’t remove from my credit. and they already got the money Long time ago. It was not even one month. Without any notice the reported to my credit. Such a mean and disrespectful
and my family will never going to shop from this company I don’t recommend it at all. I didnot shop from them more than one year

I was given a some jeans and shirts as a gift from here. I don’t like the clothes at Kohl’s and never shop here and went to return the items. I was given the option of store credit (for a store I don’t shop at) or the balance will be returned to the Kohl’s card of the person that purchased to gift for me. I guess hassle free returns are as long as it doesn’t put Kohl’s out too much. So much for the gift.

My sister introduced me to this place for my business attire. I usually just go to nordstroms for all my dress pants and button up shirts, but kohl’s has some great quality brands for up to 40% sometimes. I save a lot of money by coming here for my clothes, and as a card member you get kohl’s cash to spend on your next purchase… so it’s basically like being paid to shop, and as someone who tries to avoid shopping as often as possible, I wouldn’t have it any other way.

They’re is nothing better to say about this place than it’s awesome. It’s the best of every world! I love the coupons, rewards, and discounts they have to offer. They accept them all at once too! I can get so much bang for my buck at Kohl’s it doesn’t make sense to go anywhere else. Plus who doesn’t want Kohl’s cash?!

What can I say? It’s Kohls. I love it. I go to both the Poway and Santee locations. Nice clothes and shoes and jewelry and when on sale, good deals are to be found.
Went today with hubby to get him some new pants. Found what he wanted. Right size, right price.
I am not sure why people buy house wares here. Saw someone buying keurig coffee pods. Why? Better deals to be had elsewhere.
Return counter usually has a line in both locations.
This is my go to clothes store.

I went to make an exchange, I had tried unsuccessfully to find jeans and shirts that could fit my husband to his liking (tags still attached, never worn) and exchange them for clothes for my children. Instead of allowing me to exchange, they did a return and deducted the kohls cash I had earned from that purchase and used in another purchase. This is disgraceful and I will not shop at a store that uses this rip off tactic. *The amount of clothes I intended to purchase for my children exceeded what I was returning and I would have had to pay the difference. Instead you ensured that I will never shop Kohls again nor will any of my family.

Went shopping here with my mom for bedroom curtains and a new mattress cover. We asked two people where the curtains were, the first just pointed and said «that way».
When we walked in that direction we still didn’t see them. I spotted another employee who looked like she was counting what was on a clothing rack, I had to say excuse me 3 times, standing 3 feet from her, before she turned around and looked extremely confused. She didn’t say a word to me like «can I help you?» Nothing. so I had to ask if he worked there. She looked left and right and replied «uh…yeah…» I asked her where the curtains were and again, she just pointed and said «there.»
These people were no help at all. If she had just walked over and showed us where they were we wouldn’t have had to find a THIRD employee who happily walked with us and pointed out both isles of curtains.
I give two stars simply because of the third employee and the nice woman at the check out. If they had been the only ones we encountered then I would 5 stars.
Wish I had gotten all of their names so management would see this and commend those who were nice and helpful and do what they’d need to do with those who were rude and very unhelpful.

Great store with tons of coupons!!!)))) Kohls always have great deals and it’s a pleasure to shop there knowing that you will get a great deal any way.
Store is clean and customer service is good, all the cashiers are super friendly and they r making sure you ate satisfied. However, there is a line there most of the time, so be prepared to wait a lit bit.
I love all departments there, especially mens, ladies and kids. They have a great selection of everything. Store hours ate from early morning until late night! And they are stay open until midnight during special sale days!!!
Love this store!!!

The worst customer service I have ever received was today! The cashiers name is Jessica she has long blonde hair with glasses. I wlaked her a question about the rewards system and she didn’t acknowledge what I had to say nor empathized with my concern. She rushed me to pay even though there was no line. Because of Jessica’s bad attitude, I won’t be shopping there abymore.

Store was clean, and associates were quick to help and very friendly.
Would LOVE for the clearance areas to be organized by size. It is too much of a mess the way it is now. I know this discouarges clearance shoppers, so they go for the full priced clothing, but when you are on a budget, you often just leave empty handed!
Certain areas are a tight squeeze to get through, especially near the fitting rooms! Woild love to see this area opened up.
Prices can be a little high, but they have a large selection of clothing, so there is definitely something for everyone.

They get you in with those discount campaigns and kohls cash but recently they are not willing to deliver on these. So disappointed I went in w their thirty percent off they mailed to me and an ad in hand for some pots. When I got to section, item not clearly listed so I sought help was told a specific price by salesperson and even clarified twice before heading to cashier when I got to cashier item that was just scanned for me by salesperson to be 99 comes up 199. oo In was there 30 min while they went back and forth and mngr argued. Should have walked out! Poor poor customer service. In end I had to pay over 60.00 more than I was just told in housewares very different philosophy than store used to hold. Not sure I will be back. Really miss Melvyn’s

Today Kohl’s advertised an offer, also today is a holiday so people were off work. You would think the Manager would have staffed accordingly — NOT!!! Lines 30 ppl. deep and two people manning registers on the men’s side of store — ridiculous!!! Save yourself the headache — shop on line. Wow, Christmas is right around the corner the lady behind me said last year she shopped Black Friday and waited 3 ½ hrs. in line — NO WAY am I going to shop Kohls… BOO! Get a new manager that hires, people do need jobs.

I love going to this Kohls. I always go to the sale rack. They have some awesome clothes at a very cheap price. The store is always clean and the staff is always friendly and willing to help!
When not looking at the sale rack, clothes are moderate priced and they have a great selection of casual and business attire.

Dude — Where else can you find pretty awesome deals on fairly nice clothes? I shop here once a year for my shirts and slacks for work, and tshirts for around the house; then head over to Buckle for the jeans. Gotta save up those Kohl’s Cash Reward bucks~!!

This is the best Kohls in San Diego County. It’s not any where near where I live but I will drive the extra so I can shop here. It has more selection than any of the other stores and very clean. All Kohls employees are definitely very accommodating to the customers about coupons, they never seem to be annoyed when you have $ 20 kohls cash, $ 10 rewards, a 20% off coupon and pay with your kohs card and always remember to give you your kohls cash or promo for your next visit. Kohls definitely has a great marketing team and has won me for a customer for life for home décor, my kids clothes, and boyfriends gym apparel.

I received the worse service from a cashier, her name was ericka from Palm Springs since 2012. I asked her to pull up a certain coupon that I received at home but forgot to bring it with me and then she told me I can’t use any coupons because none were available. This made no sense at all because I was just helped prior to this transaction same register just different person and she gave me my discount. She had an unnecessary attitude and bad customer service

I had to return a bathing suit top. I walked right in to customer service and was greeted by Olivia. She made things so much easier. I shopped for a new top and simply exchanged it for another. Completely hassle free. The store was neatly in tact. I was out with a new top in less than 10 minutes!

Not enough Cashiers
The ones that help are sometimes not nice. I try to go to the jewelry counter to purchase the one item I go in for (a top for a sp occasion, pants.) and they look at me like I’m crazy for trying to check out my 1 item with them. It’s a register? Correct. Attitude adjustment please. I did my 10 years in retail. I’m nice and polite to you, please be nice to me

I have a hate/​hate relationship with kohl’s. Can NEVER find anyone to help me and the store is ALWAYS a disaster. The lines at checkout are usually not very long, but take FOREVER. The only reason I go there is because the men’s department has a big selection and I shop there for my boys. Tons of ties and bow ties to choose from. Many different options for guys and if you hit it on a good sale day with kohl’s cash, you’re winning. All that said, I have to mentally gear up for the mess and waste of time I’m going to experience. Ugh.

The store is understaffed, disorganized and they need to instill friendly customer service. Their products are over-​priced and horribly made. Most products I have purchased from there have fallen apart after a couple of uses.
People need to understand they are not saving anything on the Kohl’s product, because the company marks the items up at least 600% (no joke), then puts it on «sale» for 60% or so off and give you Kohl’s cash. All business practice this deception; however, there are way better stores out there (i.e. Sears, JC Penney’s; etc.) that offer better product with cheaper regular priced items, which makes a sale even better.

This place always looks as if a hurricane blew thru and the employees aren’t particularly friendly or helpful. I have found a few reviews saying they run a contest to see who can bust the most shoplifters. My friend was accused of this a few weeks back after an item clung (a earring) to the side of her purse. They don’t listen to you at all, just make you feel like sh! t and ban you from their crappy store. Sounds like their doing us a favor since we won’t be shopping there ever again! Eff Kohl’s and I’ll take Sears and/​or Penny’s.