After interviewing several General Contractors, we chose C L Richeson Custom Builders to manage the renovation of a 1937 historic home we had recently purchased. There were many criteria we used to select our GC(punctuality, skill level, experience, references etc.) but the most important thing for us as inexperienced homeowners was trust. By really taking the time to listen carefully to our needs, explaining technical details in layman’s terms and presenting detailed proposals(with options for cost/quality) over a period of several meetings, Chris earned our trust and ultimately our selection to do this job. That trust turned out to be well deserved — Chris really became our advocate and champion. He showed real pride in the project and personal ownership of the transformation of this house. I’m sure we were not the easiest clients to deal with(picky and indecisive) but Chris was patient, unfailingly positive and handled all issues with a good sense of humor. During this renovation he saved us considerable heartache and money by helping us avoid common pitfalls; for e.g. when he could have subbed out certain aspects of the job(floors, HVAC, roof) and taken an easy % for little effort, he instead guided us through getting quotes, evaluating/selecting them, and then followed up on the quality of the work with these contractors. He showed us that he values honesty and doing the right thing above making a quick buck. I will confidently recommend him to my closest friends and family. Our once dilapidated craftsman home is now transformed! When we tried to buy this house the bank would not even give us a loan until we did emergency repairs it was that badly neglected! Now it’s the pride of the neighborhood(and has significantly increased in value.). We are so happy — 100% satisfied with the high quality of the work and the excellent management of this project. Thank you Chris!
Natalie C.
Tu valoración: 5 Mill Valley, CA
I’m not sure exactly where to begin with regard to reviewing this business. Do I start with the timely, responsive professionalism I experienced with them on a daily basis? Or, is it better to start with a quality of work that made my family’s mouths drop open when they saw how this business had transformed my kitchen/dining room from run-down quirky to rustic elegance? Or, in this depressed environment, is it better to focus on their abilit to be budget-conscious and anti-scope creep? You pick which is most important to you. For me, it was a fine balance between all of these things. These guys handled the balancing act like tightrope walkers. What a pleasure it was to work with them. I can only hope to be able to do so again in the not too distant future!