Time to remove the«noose» and black references. Poor taste or just clueless and stupid? An apology from corporate is expected.
Dave K.
Tu valoración: 1 Japantown, San Francisco, CA
Your window display on Pacific Ave is offensive and needs to be removed. Black jeans hanging from nooses! Shame on your corporate window designers.
Neon m.
Tu valoración: 1 Santa Cruz, CA
Your window display right now is in seriously bad taste. You feature the color black by hanging jeans from nooses?! Not Okay! I will not enter your store for as long as that display is there and may never come back to any Gap if you don’t remove it soon.
Jodi O.
Tu valoración: 3 Capitola, CA
This gap has some great deals so I really like to shop here. However they will not get you a size while you are in the fitting room so the service is horrible. Like most places some employees are friendly and some are not. Still I’m glad we have a gap in town.
Mary N.
Tu valoración: 2 Santa Cruz, CA
Not what you hope to expect from a gap store. The Monterey location is great.
Brendon S.
Tu valoración: 2 Santa Cruz, CA
I really only come here for a few things, mostly plain tees. They never seem to have my size(large) and the dressing rooms are usually not well kept. My biggest complaint is their customer service. They’re really nice, but not helpful. You always have to hunt them down and it’s a long wait in line. I feel like there is usually only one register for both stores. I know they’re connected but come on…
Katrina T.
Tu valoración: 2 Cupertino, CA
Small Gap, but big enough for Santa Cruz I guess. Came in here really quickly since I had 40%. Just grabbed a bunch of items, paid for it and left. Honestly probably the most awkward transaction I had with an associate(he loooked like the manager). He was not friendly at all. Since I was buying so much stuff it felt like forever for everything to be folded and put into a bag. He didn’t even attempt to start a conversation like most people do. Thank goodness my friend called me in the midst of all this so I didn’t have to deal with the awkward silence. The good thing about this location is that since no one really shops here there are tons of sale items in my size! They do have limited quantities and styles at this location though.
B. W.
Tu valoración: 4 Aptos, CA
Was in a few days ago, customer service was great. Walked out with some great jeans.
Paulina D.
Tu valoración: 2 San Francisco, CA
This Gap is abysmally small and the sales associates blink at you at best. It is usually always empty, so it feels super awkward when you walk in and can barely find someone to bat an eyelash at you. You’re better off going over the hill to Valley Fair. The store is huge(kids’, men’s, body, and women’s) and the sales associate will actually pay attention to you. Or better yet, shop online with the multitude of coupon codes and free shipping over $ 50.
Vicky T.
Tu valoración: 1 Santa Cruz, CA
I used to work here back in the day. it is still the same… Store is still a mess Customer service still is «like whatever» You would do better getting for stuff on line or at the valley fair store
Nina P.
Tu valoración: 2 Santa Cruz, CA
Advantage: The institution of the Gap is(generally) negatively viewed in Santa Cruz, so I think this store is often bypassed by downtown shoppers. Why is this an advantage? You can always find crazy deals and they often have hard to find items in stock. Disadvantages: Parking, Disorganized as mentioned above… and You may be verbally assaulted once you leave the store, due to sweat shop allegations, etc. One funny story is a group of girls picketing nude chanting, «I rather go bare than wear Gap anywhere.» While marching to the beat of the chant. Lot’s of spectators. Can you get a visual? However, the kicker is(for me) the fact that I just called for store hours and there is not even a recording letting you know when you can get in there and spend some $. Also checked the corporate site and the hours are not listed.
Maggie L.
Tu valoración: 1 San Francisco, CA
I use to work at this Gap and I know there’s some sort of moral Unilocal code against writing Unilocal reviews for places you’ve worked at but I am going to ignore it. Gap is a corporate monster and I was one of their many corporate slaves who folded clothes like robots for less than $ 8 an hour. I have never seen such unorganized and unprofessional management.
Heather D.
Tu valoración: 3 Santa Cruz, CA
I know you’re not supposed to feel sorry for the Gap, but I can’t help it. I realize that they’re like the McDonald’s of clothing. But If the Gap on Pacific Avenue is a microcosm for the state of the economy, I’m convinced we’re doomed. I was there today doing some exchanges. Like most retailers, they have insane sales going on and they do sell some decent clothing which is a commodity most people need. The thing is: No one was shopping except me and like I said, I was just doing exchanges, offering no help whatsoever to their bottom line. There were about 4 employees who outnumbered the shoppers the entire hour I was there! **Maybe** everyone else was out supporting the local indie businesses and not being corporate whores, but I doubt it because parking downtown for once in my life was a piece of cake. Not a good sign.