Care From The Heart In Home Services Inc

Care From the Heart is an amazing service. They were able to provide patient caregivers needed in a crisis within hours for 24 care in a hotel. Each team member was caring and compassionate. The owner Jackie was involved in every aspect of care and was able to assist us in a short term placement of our family member. As a RN of 30 years, Will be forever thankful of their help during a family crisis.

I needed help bathing and dressing after surgery, Jackie arranged for care for me on very short notice. I was so pleased with both the women who helped me, they knew what they were doing and were cheerful and friendly. I would recommend the service to anyone needing caring, competent help. Thanks Jackie!
Janet R

Jackie and crew are phenomenal and everything you are looking for in a company that takes care of your loved one in their weakest, most vulnerable moments. These people made sure my oldest friend in the world died comfortably and with soft care. We are all very grateful to them. Compassion, experience, trustworthy, and dignified care. As a medical provider, I highly recommend the entire team.

Found Care from the Heart on Unilocal while searching for part-​time in-​home care for elderly relative who had fractured her spine from a fall. Jackie took time to understand our relative’s needs and our family needs, and assigned the perfect caregiver. Thanks to her great advice and super care, our relative healed well, engaged in physical therapy and is back on her feet walking without assistance. Communication with the group and Jackie was outstanding and bills were timely and accurate. Would gladly use again.

We were extremely fortunate to have found Care From the Heart to care for my dad who had Alzheimer’s and his condition progressed rapidly. Care From the Heart took his needs at each stage into careful consideration and showed great compassion and gave him wonderful care. Each caregiver was prompt and efficient and could always be counted on to take the best of care of my dad. They were also very supportive to the rest of the family. They even attended his Memorial and were very supportive. If we happened to see them in a store, they were always concerned how my mom was doing after my dad had passed away. Jackie and her staff were all absolutely wonderful! I would highly recommend Care From The Heart Home Services to anyone looking for care for their loved ones.

Over many years of working as a consultant for families struggling with decisions over who to enlist in caring for a loved one, I got to know Jackie and her company. She is a truly caring, warm and down-​to-​earth person — the exact kind of person I would want responsible for caring for one of my loved ones. I referred countless families to Care From The Heart and never received any negative feedback. Jackie would often do what the best caregivers do: become «one of the family» and love her clients like they were her own. Like all humans, she and her staff are not perfect. Perfection can not be expected in this setting, but if you hire this company you CAN expect professionalism, compassion and PEACE OF MIND.

My Mother had a progressive illness that demanded increasing care and attention. Initially, Care from the Heart came in for a few hours a day, to help my Mom with daily tasks (she was a fall risk) and offer her companion care. Jackie, the owner met with us to discuss her needs, and spent a lot of time getting to know my Mom and my family and finding the best match for her in terms of caregivers. Jackie does an amazing job communicating with her staff about her clients needs. The Caregivers are extremely attentive and respectful, and we were able to have continuity of care, and when our needs changed and my Mom needed increasing levels of care, they were able to match those needs with extraordinary skill and compassion. I will always be grateful to Care From the Heart for bringing such extraordinary support and assistance at a time when we really needed it most. While we live fairly close to my Mom, I couldn’t be there all the time but I knew my Mom had a team of compassionate and skillful caregivers who truly went above and beyond. When my Mom entered Hospice, Care from the Heart was with us too, and towards the end of her life, Jackie was able to make sure that my Mom was never alone. This was so comforting as there were times I needed to leave to go to my family, or go in to work, and Jackie made sure that the people who were with my Mom truly cared. While I had hoped to be there at her moment of passing, it didn’t happen that way (even though I’d been with my Mom the whole month before). I am comforted by knowing that my Mom was being read to by Maria, and that she was not alone in her final moments and I will always be eternally grateful for that. They keep such an amazing communication log, so that you will always be informed. I found the care providers incredible, hard working and very compassionate. My Mom was always treated with dignity, and felt understood and supported in Care for the Heart’s loving support.

We had a very good experience with Care from the Heart. They assisted Hospice in caring full time for our loved one. Their staff was generally competent and empathetic. We were fortunate to have excellent people caring in the final days of our loved one’s life. She grew quite close to them and they helped greatly with what was a difficult time for all of us. They were like family to us and experienced the death deeply. There were some communication glitches, but we have no hesitation in recommending Care from the Heart.

My grandmother has advanced staged Alzheimer’s and we needed additional in home care for her. We had heard of Care from The Heart through an advertisement on the local news radio station in Santa Cruz. Every person there that I have spoken with has been friendly, accommodating and caring. The in home caregivers that have helped care for my grandmother have been wonderful. I would highly recommend them!

I’ve been meaning to add a little review since the middle of June but I just needed a gap before posting to allow the dust to settle mentally since my wife died having succumbed to effects stage 4 colon cancer.
In a nutshell my dear wife Emily of 24 years was brought home to end her life surrounded by her pets and family, she died on May 28 being held in my arms, the same way we started our life together outside of Bath Abbey 26 years prior when I asked if I could give her a hug and she said «yes»…
The care that Jackie and her crew provided to allow «normal» life to continue, especially with myself was immeasurable. The support, and genuine love that was felt within these four walls was incredible, and the final days of Emily’s life was spent in comfort and with care.
I can’t really add anymore because a lot of what is done doesn’t have a measurable quotient, but I can vouch for their professionalism, kindness, courtesy and care.

We spent a lot of time talking with home health companies to find people who could help us with the daily rigors of caring for my father…
Care From The Heart has been a good find — Jackie and her team listen to our needs and have developed a good routine for their daily visits with him. Their small team has been genuinely caring and very attentive to the details.
Especially good has been their close communication with us, via text messages, phone calls, and email. They keep us in the loop and we can verify that he’s getting his daily meds and the like.
All told, their close and caring support gives us great relief from the practical day-​to-​day issues, making it easier to focus on simply enjoying our time with Dad.

Jackie Tucker and the compassionate crew at Care From the Heart were essential in our journey in the care of my father. Coming from an excellent recommendation, Jackie’s knowledge, compassion and experience was a continual comfort as my father’s needs changed. We were truly grateful to find Care From the Heart Santa Cruz.

Last month I fractured my arm in four places while boogie boarding. I am new to the area, and do not have a network of friends and relatives; therefore, when I was released from the hospital I began to worry about how I was going to take care of myself with only one arm. The day after my injury I called Care from the Heart and was taken care of immediately. Mia came to my home and evaluated my care needs in the afternoon, and in the evening, I had an aide in my home, preparing dinner, assisting me with my shower, helping me get dressed, getting fresh ice packs and feeding my pets. The care I received was professional and compassionate; and, when they weren’t busy helping me with my personal needs, they filled the time by doing laundry, housekeeping, grocery shopping and cooking. My house was kept clean and orderly, which made me very happy! Furthermore, since I was unable to drive, Mia drove me to my first appointment with my orthopedist and acted as an advocate, working out medication details and asking important questions. I don’t know what I would have done without Care From The Heart. I highly recommend their services to anyone who is recovering from surgery or an accident.

We used Care From The Heart in home service to care for my elderly parents for several weeks after my father was recently hospitalized.
He wanted to be at home where he felt safe, but wasn’t ambulatory.
My mother has Alzheimer’s and needs supervision and help with medication and daily tasks and memory.
Jackie was wonderful and has been an RN in the county forever.
The caregivers were so compassionate and such hard workers. They were respectful of my folks home and their customs. They did all the housework, laundry, helped with bathing, grooming, dressing and meals. They even fed and walked my father’s dog for him.
It’s so nice to have people you know you can trust when you need them.