Starbucks

VENUE wish this location was bigger considering its in a busy plaza with AMC Mercado 20 movie theaters and in the heart of tech Silicon Valley companies. Plus it’s behind Mission College where a lot of students are. There aren’t enough seats for the amount of students and workers and socialites here.
Outside seating although it was all wet due to the rain.
Parking can be tough because you’re competing with the movie theater.
STAFF were friendly when I was here. Although the girl asked me twice what muffin I wanted AND she ended up giving me the wrong one but I let it slide because it was a tasty muffin anyways haha. The guy who gave me my drink made small talk about the weather. I ended up leaving and coming back and he remembered me.
OVERALL a ok 3 stars for me. Even though my muffin was wrong, she did ask if I wanted it warmed up. At least… My latte was correct and not burnt tasting.

Had quite possibly the worst experience I’ve ever encountered at a Starbucks. The girl at the register was giving me the stink eye from when I was just standing in line. I’ve worked in customer service for over seven years so it’s safe to say I know what it feels like to be in her shoes. Sometimes we have bad mornings/​days/​whatever, but if a customer is being friendly to you, there is no reason to be snippy with them.
I apologized in advance because I had kind of a large order (a simple one, though). She replied with an eyeroll and «ok what’s the first one». After giving her the first order she asked for my next one, which I had to look through my phone to get and I apologized yet again, to which she just sighed. I began feeling rushed. After placing my order she didn’t ask if I wanted my receipt (which I needed because I was ordering for my company). I asked her if I could get it but she had already closed the order out and I guess I inconvenienced her.
Even the barista gave me some lip when I asked her for a tray to carry my drinks out.
I don’t know, I usually try to give places the benefit of the doubt, so maybe I caught everyone on a bad morning, but regardless I felt unwelcome and burdensome. Sorry for wanting coffee at 8:30 on Saturday morning!

Last time I came here there was a really unpleasant, rude chick working. Brittany maybe? I didn’t care to remember because her attitude was so crappy. Corrected the little old lady in front of me «we don’t call it small here, it’s called tall,» all rude lol it’s not that serious, chill the fuck out. I understand there are different names for different sizes but cmon, no need to be a birch about it. Let the old lady call it a small coffee lol… All in all happy she wasn’t here today :) the vibes were a lot better.

Just went to the worst Starbucks. When I go into a Starbucks I expect to seek pleasant and smiling people after all this is a service business! Not one person had a smile. No one said hello and I made a point of telling the barista to have a nice day. They looked like they all just had a fight! It was actually quite curious to observe. They’re probably wondering why the tip jar has .75 in it. Cheer up guys!!!

I ordered the peach green tea with 6 pumps peach and 4 pumps classic. I got the tea, and I was disappointed… It tasted like tap. I let them slide because I am not the type to make a fuss. Then I went for a refill to investigate. The inexperienced barista only put the shaker 25 percent tea… Roughly 55 percent tap, 20 percent ice. Then, I watched as she added the syrup… Not only did she miscount, she added 6 pumps of classic and 4 pumps of peach. How one does that for 2 times straight really irks me. It was like spending 3 dollars on two cups of water.

Fast service!!! Never made a mistake on my drinks. Sometimes there is a line on the weekends which is weird but the person I buy the mocha for, loves it!
I usually get a house coffee. Tip. If you want a blond roast. You have to call ahead or order on the app. I always forgot get and stuck with pike place. There flavors are bold but I like the milder flavors or the blonde/​lighter flavors.
Once there was a line of 5 and I was out of there in 5 mins! I remember once I waited at another local star bucks for 13 mins once… Ouch…
Thank you guys for giving me an awesome experience with your company.

Hard to come here from time to time just for a quick cup of coffee. However it’s kind of cramped so finding a spot to sit down may at times be very difficult.

This location is very close to my work, so I come here often.
The workers are pretty sharp, drinks always come out fast and accurate. There is no complaint from me.

These guys are amazing! My dumb, half awake rerun decided that I would order my normal order and send it to the wrong Starbucks… I get to my normal Starbucks, I’m waiting and waiting and waiting. I start to get a little upset but not super antsy and I ask if my order is coming up. Nothing! They don’t have anything! So I checked my app and Shernoff I sent it to the wrong Starbucks… The barista looks at my phone and makes up my order for me no problems, and with a smile! That is five-​star service

Bad customer service. I ordered a breakfast sausage sandwich and waited for 20 minutes. It never came out. They forgot about my order. Then I complained to the barista, and she apologized. She told the cashier named Philip to make it. I waited another 10 minutes. He never made the order. I will never be coming to this location again.

This one is near one of the building where I often visit. This one is clean and well maintained. It’s kind of small but does have outdoor seating. They also have the wireless charging devices in the tables.

Clean and light décor with friendly baristas. I was in and out fast. She didn’t have a problem when I asked her to remake my drink so in my book, that makes this Starbucks a winner. Keeping their Starbucks Promise without an attitude.
Right next to the theater for a late night showing is real nice to have! Outside seating was plenty for a chat pre/​post cinema date.

Typical starbucks in the middle of a big giant mall.
The inside is pretty well decorated. Lots of those wireless phone chargers around. The lighting is very cozy and homey. There are lots of seats inside and outside as well.
The coffee quality is consistent. Same as you would expect at other starbucks.

Great Starbucks! They have great baristas, a few I have had the friendly time of being greeted very warmly, and able to take my order.
Changed up my order a bit and got something a little different and they were very patient as I explained what i was looking for, and made it perfectly delicious!
I –1 star because sometimes they are very very slow. Once was a time when there were abut 7 or 8 people who came in around the same time and they took over 17 min for me to leave (yes, I do time myself because I like to know when I decide to make a stop before getting to work if I actually have time, this trip cut it close for me…)
Another time there went very many people maybe 4 or 5 and it took them 15 – 20 min to get my drink…
Every other time I have been the service and the amount of time it took was great and quick! I will definitely be continuing to go back!

This review is Long overdue. But it is well deserved. My mom is Debra f who has also commented below 18 days ago. I am disgusted at how she was treated while in this location and I just had a couple things to say about it. She is a hard working single mother and a high paid engineer. If she is asking for her money to be returned to her it is because she was stolen from and disrespected, not because she’s looking to score money like you are.
I was there when the boy swiped her card repeatedly but I wasn’t there to see her get abused by the staff the next day when they refused to give her money back for items that she never bought (and you are lucky I wasn’t).
My mom didn’t mention in her review that the boy recognized her the next day when she came in but the manager shut him up and told him to go into the next room. She knew exactly what she was doing. Her plan didn’t work Bc my mom stayed at the counter until she received her money back and even than she received a terrible attitude.
Technically there is a «manager» here but in actuality this place is just run by a bunch of bratty little kids. They need to hire someone older w common sense and wisdom.
My mom is a very kind and caring woman. Just yesterday she took a very poor person, who is a stranger to her, shopping. She also looks out for wild life in our area (brings them food and water) bc she is a sensitive person. If you have to call the cops on someone like this than idk what you would do with me.

This Starbucks is fairly small, but good enough for a quick cup of Joe then off to the movies (right next door) we go.

Quick coffee and clean bathrooms. What I saw for the first time at a Starbucks were charging stations where they lend out «rings» to connect to your portable device and then you put the ring over a spot on the table to charge it. I’ve been to a lot of Starbucks before and this was the first time I’ve ever encountered such a convenient device. I hope they start providing these stations at other Starbucks stores.

I’ve been here several times and service has been fine. Now I’ll remember this place because I first tried the ooey gooey crumbly chocolatey s’mores tart here. No wonder the guy in front of me at a different location was disappointed someone ordered the last one … I was fortunate to try one and take the other one home for someone else to try, not heated though. I think using the broil option should do the trick?
Venti iced peach black tea for me! Back for the summer, I shall miss you when you depart, peach syrup. Tried the berry hibiscus refresher once, loaded with whole blackberries and has delightful freshness.
Lots of people study here, but that’s a usual for most Starbucks’. Staff is friendly.
I feel like I’m PRing for the pastries because I’m about to mention the raspberry swirl pound cake with vanilla frosting on the top. Mmm mm good. Summer and Winter bring about tasty offerings. Looking forward to chestnut praline’s return. Peppermint syrup offered year round– thank goodness. Sometimes you just need a peppermint hot chocolate or pep mocha frap, brings back high school memories.
So how’s the mini frap? Enjoy the 10oz size while it lasts!

I have recently begun visiting this Starbucks as it is close to work. When I get there (o’dark thirty), the employees are always friendly, the order is always right (black coffee is hard to get wrong!), the store is clean, and even when busy they are efficient (for such a small store!), you’ll like it here, go go go and drink more coffee!

I don’t drink coffee. I’m not a coffee person, but we were going to watch a later showing of Interstellar and I didn’t want to fall asleep as I tend to when watching movies later.
I went in here and told the dude, «give me something that will keep me awake for the next three hours» and he helped me out. Had a cappuccino and lets just say it kept me awake. That’s what I needed, and this place did the job. That’s all that I asked for and I received exactly that.