Jamba Juice

I’ve gone to this Jamba Juice for almost 10 years and never seen somebody so rude. we arrived to the mercado location at about 7pm Thursday Feb 4^th. there were 2 employees working at the time. 1 male 1 female (no name tags). the female employee was at the register and took our order laying her chin on her fist with her elbow on the register as she mumbles something like «what can I get you?» with the complete opposite of a smile. then I thought maybe she’s just having a bad day, until she turned to her coworker and would laugh about something then turn back to her bad vibe once she continued taking our order. after our order was completed she greeted the following customers with the same attitude like she was working at the dmv or something. the male employee seemed nice and finished making our drinks pretty fast but that girl gotta go! worst vibes at a Jamba Juice.

I went in with 6 orders for a work function. I had post it notes with random ingredients and they helped me figure out which smoothes to get, made substitutions, and really helped me personalize my order. Great customer service and much appreciated during what was a busy time for them.

Not worth a 20 minute wait for a party of 4.
SHORT ON STAFF — There were 3 staff members on a Sunday at 6pm, and about 15 customers. One of the staff members couldn’t even work the register the whole time because she had to help make smoothies for the waiting customers, but there were a couple people in line.
NO NAMES TAKEN — Because they didn’t ask for names, they couldn’t use the simpler method of calling out orders. So instead of saying «Bob!» they said the whole order («medium strawberries wild!») which was confusing because there were duplicate orders.
SLOW SERVICE — They made one or two smoothies at a time, which was ridiculous. My local Jamba is always loud with blenders due to good staffing and fast service. This location had one or two blenders on at a time (apparently not long enough either because there were ice chunks in one of our smoothies). They also hoarded some drinks instead of putting them on the counter and calling them out. The drink would sit out of reach for the customer, unannounced. At one point a worker said «is anyone waiting for an order we haven’t called out yet?» This wouldn’t have been weird, except she was holding my smoothie, ready to go. She could’ve just said my order.
FOOD HANDLING — Only one of the three workers had gloves on, and he scratched his face with said gloves on. Didn’t replace the gloves, just kept making our smoothies. The other two had no gloves. One of the ladies had a long ponytail that would spill over her shoulders and get in the way of her smoothie-​making. It was touching the lip of the blender at times.
TASTE — One smoothie had a weird aftertaste. Another had ice chunks. The other two were great.

Always super fast and super friendly. Workers are attentive and eager. Smoothies are blended very well. Great hours, great service. This is what customer service is all about!

I feel like all Jamba Juice places are pretty much the same. They are all set up the same with the same menu of course and same pricing. I was craving fresh fruit juice after coming back from a trip to Malaysia where they give you fresh fruit juice right when you order it. Sadly Jamba Juice defines fresh juice as coming from a container of juice that was pre-​juiced who knows how long ago. After having true fresh fruit juice this does not taste fresh at all. I understand business is business but I sure miss the free boost that they used to offer.

On a warm day, Jamba Juice is perfect. Can’t believe how expensive these have gotten over the years, but overall, I still enjoy their drinks. I usually get their Caribbean Passion.
Quickly placed our drink order, but took longer than expected since there was only one person making them. On a weekend, they should be staffed properly.

It was okay this time I went took them 5−8min to what knowledge me to be standing there and then after I asked for a piña colada and ask me If I wanted the new one and I kept asking for the old one they used to have I guess he was a new team member

I’ve always liked this store a lot. Lines are fast and efficient. The staff is really nice too so I will always come back. One day my drink fell right outside the front door and I was so bummed. The lady behind the bar re-​made me one super fast. She didn’t have to but I really appreciate the customer service since that aspect is important to me.

A completely adequate instance of a Jamba Juice, which is one of the few chains I have brand loyalty to. Recommended.

So I came in because I’m dying for some oatmeal and green juice to prep for the Thanksgiving feast in a couple of days. So I walk up with my usual early morning smile… and umm. No greeting, no smile. Ok maybe the young lady at the register isn’t having the greatest day so… I smile again and say :“Good morning, how are you?” What I got back: A blank stare! Lol! Well Happy Thanksgiving to you too!
As for the service. You know the general 5 – 10 minute wait with 3 staff members and around 4 – 5 customers.
My breakfast was good enough, but minus 2 stars for the chilly service without a smile. Next time I’ll just go next door to Starbucks for my oatmeal. The guys over there smile

Hours in Unilocal is wrong! It says «open till 11» on Sat. Once we get there by 10:03, they r closed already.

What’s there not to like about Jamba Juice and their healthy smoothies and energy bowls!!! Each smoothie is refreshing, no matter the occasion!!! Also love their apple cinnamon pretzel!

Not sure what is going on with staffing here but who ever is in charge should understand that morning times are busy. Patrons come in to get breakfast before work. It’s a busy busy time and quite frankly there is no reason for anyone to have to wait for over 10 mins for a drink… esp when there were only TWO customers before me! Seriously, I don’t have time for this… it’s a joke.
Sorry for the harsh comments but it is what it is! I am seriously writing this as I wait for my drink :-/

My son and I recently pre gamed here before heading to great America and have had better experiences at other locations. I ordered a Berry smoothie for my son and a fit and fruitful for myself. Mine was delicious and his was not so good. Unfortunately they didnt blend his smoothie enough and was very clunky and mediocre. I may be back again to give them another whirl…

I love Jamba Juice. It’s super refreshing on a hot day. I’ve been a customer since it started way back in the day at my college Cal Poly SLO when it was called Juice Club. But it can be expensive, oh so expensive, being that this location is so close to where I live/​work. Luckily my friend sells Jamba Juice BOGO cards as a fundraiser for his h.s. track team that he coaches so I at least get 2 for the price of 1.
This location isn’t too crazy, even though it is right next door to Mercado. The workers are pleasant and they are fast and efficient. I normally choose strawberry flavors or sometimes the Acai smoothie, which I have grown to love since my trip to Brazil last year.
Parking is of course a challenge since it is next to Mercado, but there are tons of parking behind Jamba, and there are a bunch of 10 min parking spaces that are always open near Kinkos and Tomatina.

I only go to this Jamba juice maybe once in a blue moon. The people that work there are GREAT, no doubt.
The reason why they deserve one star is because every time I do go there, and I mean EVERY TIME, my order gets messed up when I clearly told the person ringing me up exactly what I wanted.
One time a girl put orange sherbet instead of raspberry sherbet, I ask for it to be THICK and I get runny and when I ask for it to be well blended, I get chunks of ice and fruit. Seriously?
Customers aren’t stupid, we usually know what we want, what it tastes like and sure as hell what it looks like. I’d rather wait an extra minute for them to get it right then give me an order that’s completely the opposite.

I really like this little plaza. There’s a lot of places to eat at as well as a movie theater and walmart. It looks really exotic almost with all these palm trees places as the driving entrance. Maybe i came on a good day cus the weather (even though it’s cloudy) is soooo nice. I’m about to just stay posted on this table and enjoy my Caribbean passion before I go off to run my errands. It’s really relaxing here, I like it

Trying their apple n greens from their fruit and veggie menu. Apples, mango, kale, banana, blueberry, peach. Good stuff. Medium for $ 5.59

Open until 9 pm !!! I love it !
This store is in Mercado, right next to the cinema. Despite the fact that this Jamba Juice gets crowded especially during the summer, I can’t help but give kudos to their very friendly staff.
Although I have not craved for a Peanut Butter Moo’d after 8 pm, it such a good thing to know they are open late. Not all Jamba Juice stores close this late, methinks.
There’re are only but a few seats/​stools inside this store but there’s plenty of tables outdoors.
Since it’s in the Mercado strip, parking would mostly be a pain when there’s a box-​office hit showing in the theater, during the weekends and lunch time on weekdays. Otherwise, there’s plenty of parking space. Park all the way at the In N Out and walk all the way to the store — pretty healthy !

Only 2 girls working one Saturday afternoon that I strolled in before hitting up TJ Maxx Home Goods. The chick behind the counter was nice enough to let me know which of the «green» juices was her fave and didn’t taste so «green».
My smoothie took longer than expected but it came out delish.
They also handed me a receipt to come back to this same location during the week to receive a free smoothie. I ended up tossing that receipt cuz I don’t live nearby this JJ and I wasn’t planning on sippin’ any smoothies during the week.