Godiva Chocolatier

Godiva chocolates are my favorite, and even this is the location I go to the most often, I can’t help but notice the difference between this location and Stanford’s. Although the employees are never outright rude, they seem to never be happy and are quite cold in their greetings. I usually feel so smothered that when I’m just perusing the shop, I feel pressured to just buy something and book it. Godiva chocolates are some of the best franchised chocolates money can buy here in the US, but the service here always puts me off. As someone who LOVES chocolate, I can’t bring myself to avoid this place though. You get your choice of a free truffle every month if you register for their card (I believe you get a truffle every month if you spend $ 30 annually — A STEAL!). Also, if you spend more than $ 30 in one transaction a month, you get a free 2-​piece gift (it’s already chosen for you: I believe it’s a dark praline heart and milk praline crescent). I haven’t tried the trufflelatas or the dipped strawberries, but they look yummy, albeit pricey. I have tried the samples of the soft-​serve, and while delicious, I didn’t think it was worth the price unless I am in a truly indulgent mood.
I would rather stick to the truffles, my favorites are (FYI, my favorite chocolate is white, so there’s a lot of white chocolate):
–White chocolate pistachio oyster (boutique exclusive)
–Crème brûlée
–Candy cane (boutique exclusive)
–Tiramisu
My favorite chocolates (favorite collection is the 24 pc. white chocolate):
–White ganache bliss
–Milk praline crescent
–White hazelnut praline drop
–Milk crème brûlée wrapped truffle
I also enjoy the chocolate pearls, favorites:
–White chocolate (see a pattern? lol)
–Dark chocolate mint

When my hubby and I stop by Godiva, it’s usually for their trufflelatta’s. We have tried nearly every flavor (except strawberry) and enjoyed them all. Our favorite is the hazelnut which tastes like a bunch of Ferrero candies blended together into a cup of decadent chocolatey goodness. Of course, to save my waistline, I always share with my hubby, but trust me when I say I can kill ten of those all on my own.
We also tried their soft serve that is really creamy and delicious. The waffle cone isn’t too overly sweet, which is a plus, and it is dipped in dark chocolate with almonds. The swirl (chocolate and vanilla ice cream) is quite decadent as well.
I also like how we get a free truffle every month thanks to their reward program which is a nice treat. The truffle boxes also make great holiday gifts since they are nicely decorated. The one complaint I have is that Godiva is pretty expensive. One trufflelatta drink (or soft serve) costs $ 6 and the cup isn’t that big either. They do have a stamp card though, buy 6 and get one free that can also be used for the soft serve.
So for chocolate, Godiva certainly knows what it’s doing. We just wish it would be a little easier on the wallet.

A soft serve to rule them all!
You can’t resist the pictures of that amazing soft serve… you just can’t! I had the swirl one, dark chocolate and white chocolate vanilla ice cream, in a chocolate and salted nuts cone. It was heavenly! It’s what dreams are made of!
Super tasty, the right amount of sweetness and the salty on the rim of the cone.
You need to try it once or else your life has no meaning!

Great customer service. Fast service. Loved the chocolate smoothie/​shake. Expensive.

It’s been over 7 years since I wrote my original review. A lot has changed since then. We elected an African-​American president, Bruce Jenner transitioned to a woman, Rue McClanahan died a few times, and the Seahawks didn’t run the ball!
Godiva has gotten into the «change is good» mentality, as well. For a few years, they always added a few seasonal pieces of chocolate here and there, but kept their line up pretty much the same. Now, it looks like they did a complete revamp and there is a bunch of new items that are here to stay. With that being said, some of your favorites might be gone as well (Roasted Almond Truffle was my favorite). This includes some of the cookies.
Now, I’m not going to bore you with all the new flavors they have. Partly because they have way too many and I’m too busy eating some of them.
At this location, there is a Cocoabella chocolate shop right below this store in the mall. As I’ve said in the past, I’m an equal opportunity kinda guy when it comes to chocolate. Both are great (although, I lean toward Cocoabella and even more to Teuscher in Stanford mall). I will say Godiva leans towards the sweeter side for me, but that’s maybe because I’ve been so accustomed to eating European chocolates, which are superior to US candy (Kinder, anyone?)
On this last visit, I was graciously helped by Robel and Faline… I think. I was too busy eating chocolates to remember. Also, one last thing to note is that they are branching out and now serve chocolate drinks and soft serve to go along with their chocolate covered strawberries and marshmallows and what not. How in the world do I not weigh 400 lbs!!!

the ice cream is very good. Btw, register joshua is very kind

Employees too in a hurry using the blender that my truffelata was not smooth and had big pieces of ice chunks!

I love the chocolate here but customer service is bad. Employees are rude and unfriendly. They need to be trained how to talk to customers.

YUM! Although this melted and dripped all over me and the tables, the cone wasn’t holding the icecream too well. But the taste was great!

Ok, so I’m sure all my friends on Unilocal know by now how crazy addicted I am to the soft serve at Godiva because I went to the Stoneridge Mall in Pleasanton just to find out that they don’t have their soft serve machine yet. I was super sad & disappointed so I called the Valley Fair Mall in Santa Clara to ask if they have their soft serve machine.
The young man who answered the phone kindly informed me that yes, they do indeed have a soft serve machine so I told him I was on my way from Pleasanton. He also advised me that they have HH from 3 – 6 PM, where you buy one soft serve and get the 2^nd one half off. You don’t have to tell me twice – so I texted my sister in San Jose and told her I was on my way to pick her up to get her a soft serve as well, which she’s never had one before. Today is her lucky day!
Mind you this call was made around 4:45 PM, during prime traffic time on a Friday afternoon so I was definitely determined to satisfy my soft serve craving. So, my drive down to San Jose was pretty much bumper-​to-​bumper traffic. By the time I picked my sister up & we arrived at the Godiva shop, it was already 6:30 PM. I was disappointed that HH had ended, but still happy that I was going to get my soft serve.
When I mentioned to the young man that I was the one who called earlier, he said «yes, I remember!» But he said he couldn’t adjust the HH pricing since the system automatically does it. He saw my sad face and told me that he would go check with his manager if there was something he could do since I drove out so far just for this delicious soft serve… He came back and gave us good news that his manager would acknowledge it! Yay!
I honestly don’t care about saving the extra $ 3 considering I spent all that time in traffic and driving an extra 45 minutes just to satisfy my craving, but the fact that they went above and beyond just to accommodate me, made me feel that much happier about the long drive! Thank you so much for making this girl’s craving even more satisfied!!! Now, I have my little sister hooked on it so she’ll be coming back often since she lives pretty closeby…
We even had a few people ask us where we got our soft serve from while walking around the mall so we were more than happy to send them over.

Such a great experience in here today. We came in to try Godiva’s Trufflelatta. We decided to go with the two popular drinks after inquiring with Maribelle, the Chocolate Lava and the Hazelnut Crunch. Our next interaction was with Alyanna at the register who asked if we wanted an add-​on of chocolate dipped strawberries, how could we say no? Of course! While we were there we got on the mailing list, received a Godiva card for future discounts and also got free truffles… Wow!
The drinks were decadent and rich… Next time week just get one and share.
These two ladies went well above the expectation from a shopper’s experience. We will definitely be returning.

(: Boba-​Foodaholic Says :)
My order: OREO Trufflelata
I went to this place on the weekend to check out their trufflelata, since everyone was telling me it is addictive. So I stopped by to get one, but there were a lot choices, which I couldn’t decide. I asked the worker, which are the most popular flavors and which one you would recommend. They told me that:
**If you like dark chocolate, definitely Chocolate Lava Cake Trufflelata.
**If you like milk chocolate, definitely Hazelnut Crunch Trufflelata.
**If you like oreo in general, definitely OREO Trufflelata.
I love oreo, so I ordered the oreo trufflelata. When I was about to pay I was told that I have two coupons for my birthday!
1. 10% off of entire purchase
2. FREE $ 10 purchase
I was so surprised that I can get these by being their member. So if you didn’t do it, do it now before your birthday comes. After getting few chocolates and the trufflelata, I only paid $ 2 for all the chocolates :) I would definitely come back for more of that trufflelata :) Don’t forget to get the stamps!!!

I recently visited this location and I must say, the service was on point. The staff was incredibly friendly and made us laugh, the chocolate of course was to die for. We left very happy!
Let’s just say we will be back time & time over again.
Thanks Guys! :)

Beware, I stopped by to get one chocolate ball only to walk out with 7 pieces.
The chocolate balls are roughly around $ 2/​each
This is how it works.
1. You want how many? You know if you buy 4, you get the 5^th free.
2. Sign up for our rewards and you get a free chocolate every month for a year for spending over $ 10.
3. Oh look, you are close to spending $ 10, do you want to buy 1 more and then you’ll be over $ 10 to get your free one for this month.
The worker was very friendly and she had a recommendation for my likings.
I said I like the ones with liquor inside and she said the champagne one is her favorite.
I said I also like dark chocolate and she said the? dark swirl? is the one I need then.
The chocolate themselves is just ok.
I can’t really tell, but they seem to be good quality with the gold paper bag.

Hands down, THE BEST chocolate.
George got me a box of Godiva chocolate before he went home for Thanksgiving and, my God, it was amazing! I gave my mom a chocolate ball (truffle) and she ended up eating half the box, two of which she wrapped in saran wrap, saving it for later.
Today we got the vanilla ice cream on an almond cone, Lordy! Thinking about it makes me want to drive over there just to get it again

Don’t get me wrong. I love Godiva chocolate. Sure it’s pricey, but it’s good. However, the price and quality don’t quite match up.
Strawberry covered in chocolate for $ 7 bucks. That better be a good chocolate strawberry. Unfortunately it does not even come close. $ 2 is what it should be. Max. The strawberry is not succulent and you can tell that this sucker has been blown up with some hormones that it’s become an unnatural beast. A beast! The chocolate is pretty average. If you want something worth your money, go to whole foods, buy some strawberries, some chocolate, and bite into them at the same time. So much better, and so much cheaper.
There is often times a line here that goes slower than the DMV. Overall, it’s nothing special.

Love me some Godiva chocolate!
My favorite truffle has to be Birthday Cake! I get it every. single. time. Or I just have my fiancé get it for me ;)
Their chocolate covered strawberries are overpriced and delicious. Sometimes my strawberries are large but, the last time they were tiny :(
Their soft serve is $ 6! And melts with a quickness! It’s something that I’ll only try once.
This location is pretty small and awkward but, it’s not like you need to spend hours in there. I’m always in and out.
Most of the time service is pretty good. Nothing impressive but, not bad.
And like everyone else says, get the rewards card! That means free birthday cake every month! Haha…

WHAT I DON’T LIKE…
When it involves chocolate… absolutely NOTHING!
Buy your special gal a box of Godiva! It may not be considered the world’s finest chocolate, but, it comes in a nice box and shouts, «I LOVE YOU,» and «You’re sweetly special to me!»
I’ve had some really great cacao from around the world; some of the finest from varying altitudes of South Africa. Godiva may not be that chocolate, but it is still sweetly mouth-​pleasing.
In addition to their lovely selection of chocolate truffles, bars, dipped fruit & pretzels and gourmet biscuits, they now have creamy shakes, the Trufflelata. Choose your favorite truffle from their case and they’ll blend it right into your Trufflelata!
My new «not-​to-​miss» item is the Belgian Chocolate in a CONE! My favorite is the Vanilla Bean, but it also comes in Chocolate and Swirl. I’ve always enjoyed a good sugar cone, but now that I’ve savored Godiva’s Praline Almond & Chocolate dipped cone, I don’t crave any other. The sweet crunch is absolutely divine! What makes it even «sweeter» is their frequent buyer card where 6 stamps get you 1 free. Also, for an undisclosed amount of time, they are offering Happy Hour, Mon-​Fri, from 3:00pm-7:00pm; buy 1 cone or Trufflelata and get the second half off.
Lastly, sign up for the Godiva Rewards card. It’s free and gets you a FREE truffle every month!
For whatever form of chocolate you’re searching, look no further, as you’ll find your sweet tooth satisfaction right here!

~*~Delicious Chocolate Treats and Post-​holiday discounts~*~
Located in the mall on the second floor close to the food court.
My go-​to is the milk chocolate covered strawberry cone. $ 12 for 4 large strawberries and one little one. Very delicious and usually all gone within an hour.
One can also choose white chocolate or dark chocolate covered strawberries.
I also grabbed a milk chocolate Santa 50% off after the holidays.
Long lines. Friendly service. Small store.
Highly recommend.

I came back determined to get my free truffle of the month. I ended up leaving with $ 30 worth of chocolate.
The normally pushy Godiva experience was lightened when I became an actual customer that found milk chocolate covered whole cashews ($ 14 for a foot long tubular container) that my mom is now addicted to. I also bought a 5 piece milk chocolate dipped strawberry cone for $ 12. For March they have a member promotion: spend $ 30 and get a $ 10 reward card to use in April! Limit 2 cards. I also got a free small Easter basket with trimmings (durable plastic bag & fancy pink with yellow border ribbon) for spending $ 25. I finally got a free truffle too!
The employee that helped me out made my experience all the more memorable and now I’m inclined to go back each month. Their milk chocolate practically triple dipped strawberries are delicious and not too sweet. Highly recommend them! They’ll be the highlight of your day!