Security Public Storage

I recently moved and as part of that process, I wanted to get a storage unit to help facilitate easier loading/​unloading of items and to get things out of my old apartment while I looked for a new place. After reserving the unit online, I went in to the office and was set up and ready to go in less than 10 minutes. There are dollies you can use to transport all your stuff from the loading dock to your storage unit. The units themselves are clean, well-​maintained and available during business hours every day of the week. If you have a lock, you are ready to go. If you don’t, they will sell you one of good quality that’s secure and has smooth operation with two keys. I really don’t have any complaints whatsoever. On top of all of this, the staff is very friendly and accommodating and really help out quickly with anything you need (lock/​access, billing questions, etc.). I only used them for a month but would have been happy to continue using them longer, if needed. Highly recommended if you’re looking to store some of your stuff near San Ramon or the surrounding area.

This storage place is awesome. Easy access to load/​unload, they provide carts as well.
I brought my own lock and saved $ 15.
Very clean, well maintained, well secured facility. Each unit has its own alarm and a 30 minute timed light.
I wish I could have kept utilizing their services, but I’m moving out of State.

Great facility and Nicole provided me with great customer service and was very helpful all around!

i read their Unilocal reviews and decided to give this place a spin to see what everything was all about.
Staff: Everyone is on top of their game and their customer service remind me of Nordstrom, white glove service. my experience has been great when dealing with staff. Friendly, knowledgeable and seem very genuine.
Value: competitive pricing
Storage space: units are clean and they have various sizes. smaller sizes where other storage places in the area don’t have.
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Storing home furnishings, fine wine, excess wardrobe, business records or the hardtop for my Mercedes SL… all find a safe, climate controlled place to be out of the way but conveniently accessible at Security Public Storage. The people who staff this facility are professional, friendly and always willing to lend a hand.

This place is awesome! Some of the nicest people ever and the place is clean! Not just clean… stellar clean! I heart this storage place and I’m here all the time b/​c of my work! Lisa and Bruce make this place the spectacular!!!

I have been a customer since the day they opened. When Bruce and his lovely wife was managing it. While it was under construction I would check on the progress.
The units are extremely clean and each manager that runs it are very kind and nice. It is so awesome that this is one of the very first storage units that is tempature controlled, by havering this feature it keeps our items from rotten or molding
A. Bouldin

This place was/​is so good. I came back again. After storing some items, I needed to store some stuff as we sold our house/​staged it and then moved. This was the place. Very friendly, helpful and it is so clean. Elevator that works, carts available and after working there awhile… water and candy… yum. Love the climate control.
Thank you to Lisa and Bruce.

We are in the process of combining two households and after an amazingly fast (3-​day) sale of House #1, I found myself in need of a secure, clean, safe, location for many of my possessions. I’d never rented storage space before so this was my ‘Virgin’ experience!
I simply couldn’t be more pleased with Security Public Storage of San Ramon! Their attributes are numerous:
–People:
Lisa (Weekdays) and Bruce (Weekends) are always incredibly warm and welcoming. They go out of their way to be helpful and provided me assistance with every aspect of the process: determining space needs, how to pack the unit, methods of packing boxes, packaging materials, carts, dollies, tape, scissors, etc. etc. etc. Anything and everything I needed, Bruce and Lisa were there. Even fill-​in help, Nicholas, remembered both our names after one visit; talk about feeling like a welcome guest!
–Location:
Ideal for me; minutes from the office at Bishop Ranch and seconds off I-​680, it couldn’t be more convenient to get in and get out.
–Facility:
I’m a big fan of A&E’s ‘Storage Wars’ and was initially apprehensive about what to expect. My fears were quickly laid to rest after touring the facility. Originally constructed as a Breuner’s furniture facility, the building is built like a tank; cement floors, extremely high ceilings, State of the Art Security (cameras everywhere and individual alarms on each unit), and a climate controlled environment, insuring my stuff stays the way I stored it. Additionally, the place is spotless; I think dirt and debris are scared to be there!
Amenities:
in addition to the physical storage space, they have plenty of heavy-​duty carts and dollies (regular and furniture) to assist with moving whatever you have. They sell (reasonably priced packing supplies, and even have treats (chocolate, pretzels, and water) for guests; very welcome after struggling with a huge couch!
Bottom Line:
If you need storage space and value cleanliness, security, a climate-​controlled environment, and AWESOME customer service, you needn’t look anywhere else…

Three years ago I was looking for a storage place in the Bay Area and happened upon Security Public Storage.
— facility is in a quiet, safe neighborhood while being close to San Ramon hotspots.
— climate controlled storage units
— small complex, which means you may not find availability but units are easy to get to from exits
— very clean /​completely indoor
— received frequent updates about the facility and payment (which can be automated or various methods)
— good prices
— good security
But the real kicker are the two staff there, Lisa and Bruce. Lisa, as many have stated already, is sincere, attentive, and just a wonderful person to sit down and talk to for a bit. I don’t think I’ve seen Bruce not offer to help out with carrying stuff the many times I’ve been there. Coming back, unit and storage was just as clean and intact as I left it.
Overall, just a great storage service that I would use again and recommend to anyone!

This is a wonderfully run business. Lisa and Bruce are very detail-​oriented and provide a welcoming presence for all customers. The security at this facility can’t be beat! I have two lockers, one inside and one outside, and both are protected against fire. I highly recommend Security Public Storage to residents of San Ramon and elsewhere!

This place is great. First of all, the units are all climate controlled and secured with both key codes and padlocks. Almost as importantly, the staff are super nice, friendly, and helpful. This is the only climate controlled facility in San Ramon, so they are pretty full most of the time. The manager, Lisa, worked with me via phone to make sure that I was able to rent a unit in time for my cross country move, and I was able to complete the application and make payments online before I moved here. The hours are convenient, too, 7 days a week. They have an elevator to the second floor units and dollies for you to use. When you come in, they always offer you bottled water, candy, and pretzels. They are very sweet and welcoming. The place is spotless, too. Who knew the whole process could be so pleasant?

My conclusion: Highly Recommend
I have been renting with security storage for a little over a year. During this time I lived abroad and I knew I would only be back a few times during the year so I had to have somewhere that was secure and easy to contact in case of any changes/​issues.
I have used quite a few storage facilities given the amount of travel and moving I have done and I can honestly say my experience with this facility has been by far the best. The place is extremely clean and VERY secure. Access (parking, moving equipment, etc) is easy. They have reasonably priced supplies if you need them.
The customer service is also very good. I had absolutely no problems; everything worked seamlessly. The manager Lisa is always so friendly and willing to assist. I could email or call from abroad and they always answered in a timely manner.
Lastly (and some may say most important), the prices for the units are fair. Occasionally they have deals, for instance, if you pay 6-​months in advance you get a week free.
If I need storage in this area again I will definitely use this facility.

The BEST Storage Facility in the East Bay Security Public Storage in San Ramon is extremely clean, Friendly and Well Maintained. The Manager Lisa, is very sweet and went out of her way to find us the best unit available. Everything inside is state of the art when it comes to a storage facility. Its climate controlled inside and the Amazing staff always has bottled water and snacks handy. I’m very pleased with the different size storage unit they had available and the good prices.

Jim Cross
We had to move 1 year ago after 22 years and we found Security Public Storage. This is the best place. It has fabulous security, temperature control and a wonderful staff. Lisa is an excellent manager.
We had to move 1 year ago after 22 years and we found Security Public Storage. This is the best place. It has fabulous security, temperature control and a wonderful staff. Lisa is an excellent manager.

I’ve been storing stuff here in San Ramon since I moved to Danville in November of 2011.
I lease a 5.5′ by 5.5′ by 11.5′ locker for 50 $ a month.- an amazing deal considering how much it costs to rent an apartment around here.
This is a lot of space and I don’t even use half of it.
A smaller locker came available and they called me out of the blue and offered it to me — but I opted to keep what I have — just in case I need it. That’s customer service!
The other reviews are right-​on about how friendly Lisa and Bruce are — and about how nice and clean the facility is.
Bruce is great about dotting every «i» and crossing every «t» on the paper work. I don’t have to think about it.
See pics.
A few nice things no one has mentioned…
1. If you don’t lock your locker completely and someone else opens it — and alarm sounds and they check it out.
2. The facility is across the street from the Extended Stay Hotel. So if you’re staying at the ES — put all your junk in storage here. You’ll be glad you did.
3. They sell locks. If you lose your key they have the equipment to remove your lock for a nominal fee — less than 10 $.
4. Their bread and butter business is selling space to companies — less so to individuals.
5. To access your locker — each time you visit you must enter a key code. The code is easy to remember because it has your locker number in it.
6. They can set things up so you auto-​pay each month.
Most of the lockers are rented.
I recommend this place. If you don’t store stuff in a facility like this one you should think about it. You get lots of space and your stuff is secure.

Over the years I have used several storage facilities in the East Bay, extra stuff, selling a house, moving, etc. So I have my little list of what I look for:
— helpful employees
— good security
— clean facilities
— indoor unites with some level of climate control
— easy access to the units
— reasonable rates
It seems like a basic list, but not all places provide all this.
Security Public Storage does provide this, and more. The facilities are some of the cleanest I have seen and the security is very good. The staff (Lisa, the manager, in particular) is friendly and helpful. And while a lot of indoor facilities have poor access to some units, this place seems fairly well laid out and organized. They also have a good variety of unit sizes and shapes to meet your specific needs.
The office sells a number of items that may be useful at a reasonable cost — packing boxes, bubble wrap, tape, locks, etc.
At first I thought the rates seemed high. But when I shopped around I realized they are in line with the area. and the other facilities didn’t seem as nice.

This storage unit is clean enough to live in. They have equipment available for you to move your objects in and out of the facility. The place is extremely secure and you can be sure that your items are safe here. Lisa if very helpful with anything that may come up. Highly recommend this facility. Nothing but good things from our business with them.

This storage facility is quite perfect, not just because it’s walking distance to where I live, but because Lisa, the property manager is a delight to deal with. She’s very maternal, in a positive/​good way of course, and sets a supreme example for what customer service is.
The ideal selling point about storing here is that the facility is climate controlled, so you don’t have to worry about certain valuables melting from the heat or getting mildewy or gross from the cold. You get what you pay for, and Security Public Storage is worth every penny for that peace of mind.

I was shopping around for a storage unit in this area and found this facility. I chose the storage unit upstairs, which is very well maintained and climate controlled, a definite bonus!
It’s also VERY secure, with alarms and personal codes so you feel better about leaving your precious personal belongings.
The staff, specifically Lisa, is very sincere and helpful, offering generous discounts for first time users. That really helped me out since I am trying to SAVE money in this stressful move. She also offers chocolates and cold bottled water when you come into the office, with a big, warm smile.
5 stars all the way. Keep it up, Security Public Storage!