Northgate Shell

The car wash is a joke! I went through it and my car was as dirty as it was before washing. I complained to the rude, non-​English speaking «short-​man syndrome» guy inside and suggested he give me a second shot at going through. He did after some weird language words and a scowl. Same result. They must use filthy water and the alleged «blow dryer» just makes things worse. Plus, the place stinks like some 3^rd world country station. If you’re just going to get gas, get it and go. Otherwise, stay away.

Buyer beware: I have been coming to the station for years because of its convenience, but I am not going to go back. The reason has to do with the lack of trust surrounding the automated car wash.
1) I purchased a full tank of gas and then added a car wash. There was no explanation of the various wash options or prices. I had to choose blindly. I remembered over-​spending last time, and so I chose the 3^rd option for the Express wash. I had no idea how much the was cost until my receipt was printed. I was charged $ 7.
2) At the wash entrance, the prices were published. The Express wash cost $ 6, not $ 7 like I was charged. I entered my code and it told me I was getting the Express wash. Hmm. So I purchased a $ 67.93 tank of gas and then was penalized by a dollar. I was honestly expecting a discount for purchasing more than 8 gallons as I had been in the past. Now I’m paying more. Doesn’t sit right with me.
So, why won’t I go back even though it’s only $ 1? Lack of transparency in pricing. I choose to NOT spend my money when the business owner chooses to cover up the purchase options in a way that harms the consumer and then outright charges me more. Double wronged.
I expect more from a major brand and certainly more from any business I frequent.