Campbell’s Auto Body

Can’t even evaluate the service here, because they lost my business before they even started… I made an appointment with the estimator to take a look at my car — drove all the way over there to find that he had left to go to the Car Wash! I’ll take my business elsewhere.

I love it when I can find a private business that does high quality work. They are friendly and price competitive. The best part is they also do high quality work. There are at least a dozen auto body shops in his immediate area but be sure to include these folks during your estimate hunt. They are close to a car rental place which makes it convenient when getting your car fixed.

Very, very, very impressed! I needed some body work done on my VW EOS. I was at a tailgating event for the Oakland A’s and a batting cage fell on my car leaving some scratches on the passenger side. The entire panel got a fresh coat of paint and even some unrelated, minor dings were spiffed-​up – including my driver side mirror; which had some minor weather-​related deterioration. Needless to say, I was super delighted – looks like a brand new ride! Steen was helpful, professional and reliable. Definitely visit Campbell’s.

Better than G&C and WAY better than Blake’s. Quality of the job and customer service like no other. Steen I meant to write this review last year when you fixed the rear bumper of my Altima, sorry it took me a while. I will keep referring my customers over to you, thanks so much!

Steen took incredible care of me and my ride. Went way out of his way to be of service. Almost makes me want to wreck my car again! I had a terrific experience and would go back in an instant.

Steen did above-​and-​beyond quality work on my 2003 Honda. In addition to fixing the damage, Campbell Auto Body took years off the appearance of the car, it’s like having a new car again. I wouldn’t quite say that having the wreck was worth it, but man, i basically received a complete refurbishment of the car. I thought it was some else’s when I picked it up.
They are like artists, but reasonably priced. Taking my wife’s car in today. I wholeheartedly endorse CAB for anyone who can make it to San Rafael.

On my neighbor’s recommendation I brought my car here for some body work after a minor hit. Steen was so very helpful and thorough. He was communicative and very easy to work with. The work was done perfectly and timely considering all the hurdles with insurance and the parties involved. Price was really good as well. I highly recommend Campbell’s to anyone looking for kind and competent service and work.

I continue to be impressed by the friendliness, professionalism, and outstanding results I receive when I use Campbell Auto Body. I knew Dave Campbell when he owned the shop (years ago), and I was always completely satisfied with the work his shop did. When he sold, I was reluctant to return, but kudos to Dave for selling to Steen. This guy is the best!
Steen clearly goes out of his way to fulfill the needs of his clients. He is proud of his work, and should be. I have always been completely satisfied, and clearly Steen goes out of his way to please the customer.
I have recommend him with a full five stars to anyone I know. Just thought it was about time I five starred him on Unilocal for the rest of Marin to be «in the know»!

I had an excellent experience with Steen and his crew. My wife’s 2 month old Mini Cooper Countryman suffered a nasty down-​to-​the-​metal scratch on the hatchback door. Needless to say, my wife was upset and worried it wouldn’t look like new again.
However, Campbell’s Auto Body delivered in a big way. Steen provided a great price along with excellent customer service, and had our car ready a day earlier than estimated — all while restoring it back to mint condition! Our car looks like new again, and we’re very satisfied customers.
Hope we don’t see him too soon again, ha ha, but the next time one of our cars is damaged this is where we’re taking it.

In a parking lot, someone hit my rear bumper and left without any information. I’m new to San Rafael, so asked the Jagman for a recommendation.
Steen looked at my car and determined the cost within minutes. He prepainted the bumper before I brought the car in for repair. My car was in his shop just one day, saving me the cost of a rental. He also washed and waxed my car. The bumper looks like new!

I asked Steen to fix the weather damage on my Explorer’s roof. I knew he would do a good job at a reasonable price, but he did an amazing job at an amazing price! He and his guys left me with a spotless truck that looked practically new, and I will be back to get the dings taken out of our other car. If you need a trustworthy, reliable, family-​owned business to do fantastic body work, this is the place fo you.

March of 2010 I was in a accident on my way to work! I had never needed auto body work on one of my cars before. So, I called my step-​dad and asked him who he recommends for the job! Without a hesitation he said here’s Campbells Auto Body phone #, ask for Steen, he’s the owner! I contacted Steen and he told me to head on over to the shop asap. He met with me and my boyfriend, asked if we were OK from the accident (very nice); then started asking me about my car. He spent over an hour with me discussing my options and damages. Steen worked with me on the cost of repairs to fit my budget more than my insurance company did! He did an amazing job on my car, when I picked it up from the shop; it looked better then when I bought it!
Then, TODAY April 29, 2011 — 2^nd visit! Getting my power window fixed and he even fit me in for my hood paint touched up (rock damage). Like last time — Steen was so nice and fit me in before the weekend. I will never take my cars to another auto body shop. Thanks Campbell’s Auto Body!!!

Somebody with a large white truck (as far as I could tell from the damage and paint transfer) crunched the passenger’s side of my BMW in a parking lot and drove off without leaving a note. Such is life. Anyway, my aunt (in her most recent accident…) crashed the entire front end of her Infinity and took it to Campbell’s — and it came back literally looking like new. My aunt swears by this place and has gone there quite a few times over the past couple years. Watch out for her on the road.
So off to San Rafael I went. It’s a pretty small body shop and you can tell they spend a lot of time on each car that comes in. Steen, the owner, is just one of those people who is a real pleasure to do business with. He’s a very honest and upfront guy. He went out and looked at the car with me, got my insurance info etc., and then we just shot the breeze until my wife picked me up.
A few days later I got a call that it would be one more day than planned because Steen didn’t like how the new paint matched the old paint and he wanted to redo it. I said no problem and the next day I got a call that the car was ready. The car really looks perfect and they even fixed another scratch on the trunk where it had been keyed. A fantastic job all around. The inside had been carefully cleaned and the outside was washed (wheels included) so it really felt like I was driving off with a new car. I’ll never go anywhere else as long as I live in this area.

I was referred to Campbell’s by the Swiss Garage. Well, that was fortunate. Campbell’s does very good work. Steen (the owner) is perfectionistic and does everything to ensure that the repair is of superior quality. I have had my car repaired there twice. Each time, the vehicle came back to me looking about as good as possible. It is hard to imagine you could find a repair shop that would do a better job. On one occasion,
the repair took longer than expected as Campbell’s was short staffed. Steen offered to pay the additional costs for my car rental. That’s right, he offered. After spending a fair amount of money to purchase an upscale car, I would not let anyone but Campbell’s work on it.

This was the third time I’ve worked with Steen in the last 5 years. Absolutely first class service, attention to detail and really easy to work with. My insurance company wanted me to use the other guys on the corner but after Steen looked at the car determined their method of repair would be inferior and lead to more problems down the road. He worked with my insurance company to get the better repair approved, and as usual did a spectacular job. They also fully warranty all the repairs. Nice doing business with a local guy that’s got your back and does such a nice job.

I went to Campbell’s on a referral from the guys at Swiss Garage in Larkspur. Steen Madsen is the owner and I dealt with him directly for the repair of a crunched right rear fender. He gave me a realistic cost estimate, worked with my insurance company and delivered what he promised — making my car look like new. When the rain started to deluge (much of his work happens outdoors) he called to say the work might be delayed by a day, which it was. Worth the wait. Very satisfied with the results and the experience and would definitely use them again.