Social Security Administration

Transaction time: 90 seconds. YAY
Wait time: 2 hours. BOO
I came here to this «secret location» at about 9:45am on a weekday and it was packed. They only have room for 15 chairs and there were 20+ people in there. Had I not driven from Austin, I would have tried another time. As noted in other reviews, not all the windows were open for service, wtf?!
Coupla tips to enhance your experience (or that of others:)
–Do your research ahead of time and be prepared with the right forms, etc. The SS website is quite robust and helpful, and you can call them as well.
–Do not come with your entire family. If their presence is necessary, go ahead and drop them at the Half Price bookstore next door to wander and you can holler at them when it is your turn.
–Speaking of Half Price, stop by and grab a cheap read on your way in.
–If you are doing a name change, the DPS is right around the corner, whoop!

I have been here 30 minutes so far waiting and there has been only one guy working the window? One! This is ridiculous! I’m here on a Thursday at 1:05pm it’s now 1:40 and there’s about 15 people at the time of this review.

My dog ate my wallet, so I need to get a new social security card. I was told to expect to wait for my turn for a least two hours. Well I went on a Friday, and took my number and waited in the seats they provide. The place is small for seating, however they have restrooms, drinking fountains, air conditioning and a TV. showing some random channel. I only had to wait about a half hour, which did not bother me since I was busy talking with a friend. They told me I would receive my new card in the mail in about two to three weeks. I was happy to find that I received it the mail the following Wednesday.