NCY-Motorsports

Both Greg and Josh were outstanding. This was my 13^th motorcycle purchase and one of the least painful ever! The management team should be proud of their staff.

I had the pleasure of doing business with this dealership twice within 1 – 2 months. The first time I went there i was eager to get back on a bike and I bought a victory gunner. It was a comfortable, fast, fun cruiser. About a month after my purchase I decided I was better off going with a bagger due to wanting to ride daily to work and having to carry stuff for work. So NCY helped me with trading my cruiser and upgrade to a bagger. Im sure you have all been to certain dealerships that give you a weird vibe… an u trustworthy type vibe. Not the case at NCY. It’s a smaller shop that gives off almost a mom and pop shop type feel. I got the feel they really did want to help me get the right bike for me. I worked with a number of employees and they were all helpful. I will continue to go to NCY for my parts and service needs. As far as motorcycle purchasing needs… ill be good in that department for years to come due to them helping me purchase the right bike. I recommend anyone looking to purchase a bike to check them out. I think you will find yourself making your purchase there. Thanks again to the NCY team and a special thanks to Danny, Marc, Derek, and Margo.

Customer service is good, we had an apt to drive the new slingshot and then they were saying because it could rain they wouldn’t let is test drive it. Then they changed their minds. They don’t want miles on the slingshots so they don’t really want you to test drive it unless you say your going to buy one.

Another exceptional experience with this professional staff. Derrick was helpful as usual working through some accessory issues. Andy assisted me with finding the accessories that I was looking for. Rich in the service dept was very courteous, professional, and helpful as we worked through getting my bike completed in a timely manner. End result; my bike was delivered in a very timely manner, the staff saved me some money due to their diligence, bike was very clean upon delivery, and I couldn’t be happier with the bike performance!

I have been doing business with NCY for over 20 years. My family has purchased countless «toys» over the years and couldn’t be happier with their customer service. The store is neat and clean, well organized with a huge selection. I also love that the owners contribute so much to their surrounding communities. I love to keep my money local… Small mom and pop shops. NCY is the best in town!

Thanks Danny for awesome service! I’m super excited to ride my new bike! My experience with NCY was pleasant for the entire transaction and they took care of some extras too!

This review is for the Service department.
I own a 2012 Triumph Daytona 675 and NCY has assisted me with all official services and two tire changes.
Each time the work is done in an efficient and professional manner, and all the guys in the service department are helpful. I’ll be bringing my bike here as long as I’m in the area.
Also, the parts department does a good job too; as they were able to price match my arrow exhaust with a random online advertised price.

Went to 4 different shops over the weekend looking for a helmet. I bought here because of Armando. Out of all the shops I went to he was the only person who actually helped me!!! I left and came back from a shop that had the same helmet @ the same price but because of Armandos customer service I went back and bought from you guys. I will be definitely recommending all my friends to him.

I just bought a pre owned 650 dual sport from ncy. Im not a bike expert but i feel like a got a great deal! Danny helped me out, he was extremely friendly and knowledgable! I love my new bike! Great deals and very friendly no pressure enviroment. Great first time motorcycle buying experience. Thanks ncy!

Yesterday I purchased my 2^nd new bike from NCY yesterday and it was as smooth and painless as the first time. Greg helped me, and I’m not kidding — within 15 minutes of walking in the door we were at the table, with a great offer agreed upon, and the crew already at work prepping my new Polaris Ace. Margo in the Finance dept was lightning fast as usual, without rushing me, and while they were making copies of my info, the dude at the parts counter had me online showing me accessories, on which they were set to give me a great deal. As I was leaving, they tossed me a couple fee t-​shirts. Nice touch, and unexpected. (although thinking back, I got one last time too.) Will go here first next time, even though I have to drive past like 4 other shops to get to it.

Danny you saved my ass! I owe you guys big time! The sales people at NCY were amazing (and by people I mean Danny). I couldn’t be happier with my choice.

A very clean and nice dealership. Staff is very helpful without being pushy which is appreciated. This dealership is pretty small so they only have a handful of bikes to choose from which are mostly Yamaha.
I only wish they would continue being a Triumph dealership. But I guess they are not a popular anymore.

This review is for the Service department.
I own a 2014 Triumph Bonneville, and NCY was happy to service it. Even though this dealership no longer sells Triumphs, they still perform full service on them.
I went in with a list of issues, and left more than satisfied with the work performed and the customer care they gave me. These guys know how to go above and beyond what you ask for, and add that special touch too often unseen in the service industry.
Routine service was performed on the bike, including oil and filter change. I had also been having battery troubles, so they left the bike on a battery tender the whole duration of service. As a relatively new bike owner, I had some nit picky requests that ended up being ok, yet they still took the time to investigate and educate me about what was going on — namely a loose clutch lever and slowly leaking tire.
While I waited, they offered me a free beverage and let me charge up my phone on a spare charger they had. They finished faster than I had expected, at a price point lower than what I’ve paid at other dealers, and made sure to get my bike squeaky clean upon return.
I’ll definitely be returning to get my Bonneville serviced here for as long as I’m in the area!

Yo this place was incredible. First time buying from here and it was worth my time I’m glad I walked in. Jacob was the sales guy that walked me threw my purchase of my 2015 R1. All I got to say Jacob thanks much man. Over all thumbs up to NCY

Great customer service and a strong sales team. Bought a bunch of bikes/​atvs over the years and always left feeling that a decent deal was made. Greg is the man for getting a deal done. Always willing to work for the customer and drive to a deal. Just worked with my kid to get a deal done on a KTM 450. Good price. Easy transaction and a quick close with delivery thrown in. The lad is as happy as a pig in the proverbial you know what. Thanks again Greg.

Came out of the desert with a leaky fork and a dog on the back of my bike. About 6000 miles into a road trip. They had a seal but service was 2 days behind. Service manager juggled some shit and had the parts kid drop me at Stone Brewery. After a hot buffalo sandwich and tour they came and got me. Gave me a clean t shirt and sent me on my way. Aplus to Nicholson Yamaha San Marcos Ca and their service dept.

I came in to try on a few helmets, wasn’t in to buy anything and the gentleman from the parts dept that helped me was top notch. Great service, definitely coming back in the future.

Been going to NCY for years to buy parts and accessories. Not sure why but as someone who averages a new bike purchase about once every 2 years for the past 40 years I never bought one from NCY. I think maybe their advertising could be better as in the Cycletrader ad when I was searching for bikes their ad said «request a quote»
Well when I see that I immediately grumble about that takes too much of my time… just show me the price please. Anyway I was ready to buy a new Triumph and after buying my last 2 bikes from the mega dealer down in Vista/​Oceanside I wanted to try and give NCY my business this time. So a I would say after a pleasant 5 minutes on the phone with my salesperson Greg we had a price worked out directly over the phone. Greg wanted to run the price by the owner, I received a call back within 1 minute saying the price was accepted and to come down when ready and the bike will be waiting for me.
So I show up to the dealer about 15 minutes prior to closing time and I cannot tell you how thrilled I was to be climbing onto my new bike probably 20 minutes after walking in the door. Expert guidance on the operation and introduction to the service department. A new shirt as I was leaving. A finance lady that was just perfect to deal with. No pressure at all to sell me the worthless undercoating or some other BS that I do not care to purchase. One thing that will turn me away from a dealer faster than anything is a high pressure finance department. This lady was perfect!
Was able to meet the owner which was a pleasure. He seemed like a true motorcyclist that I would love to be able to just sit and BS with sometime. Definitely not one of these huge corporate types that have seemed to taken over the motorcycle dealerships. This is very easy place to visit and deal with. I will most definitely give them the first shot at my next bike purchase. I just wish I had bought my previous 2 from them.
Anyway they might not have offered me the lowest of the prices I’m the area but the little extra I spent was well worth it because I felt like I am dealing with a honest business and employees that not only know but love motorcycles.
Thank you so much to the crew at NCY… I am going to have a blast on the new Thruxton

I had been looking all week for a KTM RC390. A friend told me one was available at NCY in San Marcos. I called Danny, explained what I was willing to pay. Not only did I get a no hassle agreement, they held the bike with no money down, while I was hauling butt from Corona. When I got there, the numbers stayed exactly the same, no hidden fees, and a great interest rate without having to haggle.
Thank you NCY for being honest and a pleasure to deal with.
Robbi Roberts

I bought a KTM a 500 EXC on Friday, and I am in heaven. Greg took awesome care of me through the process. Once I was done with the paperwork part, he handed me off to Lou, who knows his stuff when it comes to kitting out a KTM.
Of course I was back the next to get a few more things before my first ride. I also ride a BMW GS, and the parts department here beats SD BMW by a mile!
And BTW, the bike rocks!!!