Insomnia Cookies

First, the cashier was not very nice. We ordered 4 cookies, by chance I saw an ad that said buy 4, get 2 free. I had to ask for it though, she wasn’t trying to sell anything. The cookies tasted like I could have bought them at the store. We ordered ice cream and she forgot to give it to us. Also my 3-​year-​old daughter had to use the restroom that was visible to all customers and she told us we could not use the restroom. After I said she is about to go on the floor she made us go next door. Luckily the lady next door was very nice. Overall, very disappointing and we will not be returning.

I loved it. My ice cream sandwich was great and messy so make sure you grab napkins and expect drips if you get this.

I would give this place 5 stars but I am giving it 4 stars because it is pricey! But I guess that’s the cost to keep this place up. The cookies were warm and the delivery was fast (30min). I highly recommend.

Stopped by for a box of cookies, after dinner.
Price point rather high for cookies that were quite basic. Delivery is a nice option but I think it would have to be after a significant amount of adult beverages before I found these cookies worth it.
Snicker doodles: C
Chocolate chunk: B
Peanut butter: C+
Oatmeal cranberry: C–

These weren’t as good as the NYC Insomnia cookies, but they were good.
I got a chocolate chip cookie. it was pretty good. They didn’t have many options, but it was also like 1 a.m., so it’s understandable.
I’ll definitely come back the next time I’m dropping through.

I got the cookiewich and it was great. Butter pecan ice cream between 2 chocolate chip cookies.

I was here on a Sunday afternoon and picked up 1 dozen cookies to take to my aunt’s house as a hostess gift for dinner that evening. I spent about $ 16 on 12 cookies which I suppose is reasonable to slightly high. The cookies were a hit with my family and all 12 of them were gone by the end of the night. I thought the chocolate mint one was the best.

This is a two-​bite review. By «two-​bite» I mean that I got exactly two bites of only one of the cookies we bought. What great bites though! In all fairness, two bites was enough as we had just come from an ice cream shop where I had dessert.
The chocolate peanut butter cup cookie was served up warm and chewy. I prefer a crispy cookie but this one was damn good even if it wasn’t the style I prefer. The peanut flavor was big and creamy while the chunks of peanut butter cup were the sweet, chocolate goodness that brought the experience together.
I was a little concerned about service based on previous reviews but the woman behind the counter at about 10pm last night handled everything quite well. Apparently it was jail bait night as there was a group of about 8 – 10 girls who were all dressed in their finest junior stripper wear and brandishing either cash or mommy’s credit card in front of us in line. Yep, every single one represented a separate transaction for less than $ 5 each and most selections involved group consultations before a decision could be made. I was out of patience with them loooooong before they were done but the woman behind the counter remained pleasant throughout. In my opinion, if she could remain pleasant to them she would be pleasant to anyone!

I’ve tried this place twice now. First time at their Delmar Loop location and recently their Central West End location. The peanut butter cup cookie is excellent and their cooler with ICE COLD MILK is a must.
Service has been friendly and the shops are pretty simple. They offer delivery but I don’t live close enough (thankfully, haha).

I came back tonight to try Insomnia Cookies again with my husband. I’m beginning to think that this place isn’t nearly as good as the first time I arrived. We ordered 2 cookies tonight along with some milk. My husband pointed out the fact that most of the cookies aren’t that big, which is disappointing to me. I know they have a few cookies (3 to be exact) that are bigger, but I think it would be nice if all of the cookies had the option of both small and large. When we finally did order our cookies (a double chocolate cookie and a macadamia nut cookie), they weren’t that warm. Plus, my husband’s was a little too brown.
I think the concept of this place is good, but there are some improvements that this place could definitely make (especially in terms of delivery if you read some of the other reviews on Unilocal).

AWFUL. The concept is great but the delivery is a joke. I’ve ordered maybe 10 times trying to give the benefit of the doubt and every time it sucks! Today the delivery guy delivered cookies that reeked of weed. I am not uptight by any stretch of the imagination but I honestly threw them away. My boyfriend was furious. The box and everything was so potent I just can’t believe it. The other times weren’t as bad: deliveries take a while, they stay in their car and you have to meet them outside, the cookies weren’t warm… etc. This is it though, I’m done, this is ridiculous. How this place has 3 and ½ stars I’ll never know!

Possibly the worst eating establishment I’ve ever been to. For a cookie place that markets itself as late night (hint hint: insomnia) they were out of almost everything by 10pm. The brownie my boyfriend got was hard as a rock and definitely not fresh. On top of that it was $ 5! I would gladly pay $ 5 for a brownie with ice cream and toppings if the brownie was freshly made and the person behind the counter didn’t put the toppings on with her hand while we held the styrofoam container the brownie was in.
Oh yeah, the place was dirty and the trash can was over flowing. Gross.
I was going to buy a milk but the girl ringing me out told me she could not sell me a milk that was so high priced, I could buy a gallon for only $ 0.24 more. Thanks but if I want to buy over priced milk I’m pretty sure that’s my right. She didn’t have a problem with selling me over priced, not fresh sweets.

This was the Delmar location and it’s sad to see such an awful place standing where an awesome boutique used to be.

The concept is neat; the cookies are nowhere near as unique.
But I guess earthshattering cookie quality is not really needed at 3 AM.
So…like other reviewers have mentioned… Insomnia Cookies is a chain that usually pops up near colleges, and it has finally made an appearance in St. Louis. It usually opens around 11 AM, but its claim to fame is staying open until 3 AM. Cookies are $ 1.35, and you can even order them online and have them delivered to you if you’re close enough.
They must be making a killing at this location with Barnes and the colleges. I mean, I remember when I was up all night, frantically trying to finish stuff, and then trying to forage dinner at the nurses’ stations at 2:30 AM before I got called again. Yeah, I probably would have stuffed my face with 12 cookies too.
I tried the double chocolate chunk, double chocolate mint, and the snickerdoodle. They’re good. They are soft, moist, and chewy. Even as leftovers without the bread and the airtight containers. But are they sing-​from-​the-​heavens good? Enh. I’ve had better.
I didn’t try the special add-​ons: the cookie ice cream sandwich, the brownies, the ice cream, or the milk… but that’s a cute and nice touch. Delivery is actually kind of slow; just for giggles, at 2 AM Friday night, the website says it’s going to take 45 minutes to deliver cookies four blocks away. I think I’d stick with picking it up myself. If you go on the website though, they have several offers and codes, which may take the sting out of your wallet a bit.

Seeing this store open in CWE made me so stoked! I have loved Insomnia Cookies since I was in school in east coast.
They have the most amazing s’mores cookies in the world. Simply rich and delicious.
No need to mention they open til 3AM! How could you resist it after a night out with friends or a date at the nearby restaurant, either a good date or a bad one ;)

Insomnia Cookies is a pretty cool concept. It’s a cookie shop that’s open til 3AM AND it delivers cookies. $ 1.35/cookie…hot and fresh.
They have all of your traditional cookie flavors (chocolate chip, sugar, ginger bread, etc.) and they’re amazing. Their location in CWE is pretty convenient and an excellent place to stop after the bars close.
Their cookies are soft and chewy… which is the type I prefer. The staff is pretty friendly and they keep their ‘cookie warmer cabinet’ stocked full of all their flavors.
Can’t wait to visit again!

They’re cookies are really good.
Customer service is awful. They do have a phone number but they don’t publicize it which is very strange. I recently ordered a large order for an event at school. Which means we’re tax exempt. But apparently they don’t do that. So I had to email or call they’re central station to get the tax refunded to the card. Which is not how tax exempt works! Very very frustrating! And they’re customer service was not good. Not friendly or helpful in the store at all!

Based on these reviews, I guess I’m supposed to say that the service is bad, but let’s be honest people, WHERE ELSE CAN YOU GET COOKIES AT 2 in the MORNING!!!
I’m quite content with my cookie orders. It’s the perfect pick-​me-​up when you’re working a 12 hour shift and it’s 1−3am.
I got a dozen cookies (and yes, 12 cookies were in the box) and they were melty and delicious. I’ve never been to the store, but this is the store that delivers to us.
The only thing I thought was odd was that they have a central (phone) ordering center somewhere in the country that is not actually the store in the CWE. There’s no direct number to the store. There’s no number online.
Anyway, they’re cookies. Simple business, affordable.

I am so glad STL has a late night cookie shop. And get this, THEY DELIVER. Late night cookie shops are a gold mine outside of bars and Insomnia is in the perfect location. I came here after enjoying some drinks at Kampaii and Gamlin Whiskey House. Best. Idea. Ever.
The cookies were like a 1.35 each, and ready to go. They were fresh bet kept heated in a warmer up front. Our 5 cookie order was retrieved in 20 seconds easy. I tried the M&M, Peanut Butter Reese’s, and Snickerdoodle. The pb Reese’s was amazing. Omg get it. The Snickerdoodle was also pretty good, plenty of cinnamon and sugar.
Also, the service was friendly and fast. I can’t wait to come back next time I’m in the CWE. I love cookies!

Do you like your cookies soft and moist or dry and crunchy? If you like them like I do, soft and moist, you’ll enjoy Insomnia Cookies. They are hot, fresh, chewy and they have cold milk too.
You may ask, it they’re made the way I like them, then why only 3 Stars? It is because of the unfriendly staff who are more concerned about conversing amongst themselves then providing top notch customer service. Another reason for only 3 Stars, is the offering of ice cream. They boosted that they had Prairie Farms ice cream, as if it were a gourmet ice cream. Don’t get me wrong, I like PF. I was raised on a dairy farm and we use to sell our milk to PF. It’s local, which is great, but I can get PF at my local grocery store. Give me something like Blue Bell that is unique to ST Louis.
Good cookies, poor customer service, but your sweet tooth will be satisfied.

This place is a chain and I’ve had it once before in philly … But it def hits the spot when u r having a cookie craving. But unfortunately — it doesn’t beat mrs. Fields or the washU law school cookies (I’m soo serious). Def try an ice cream sandwich that is built to your own taste! And must try peanut butter cup but past on the macadamia. This place also delivers until 3am!!!