Pet Food Max

We’ve been going here exclusively for a couple years now. Good prices on the cat and dog food we buy and they always have it in stock, which is nice. They also have a great customer loyalty program which we really enjoy. Owner is a very nice man and is always helpful and friendly. Also, we had a problem once with a bag of food we bought that was past its expiration date and they exchanged it with no problems at all and apologized for the trouble. I am very pleased to have this store so close to home.

This pet food store is great for specialty food and toys. The owner is very helpful. They also offer dental cleaning for dogs. The price was reasonable and it didn’t involve anesthesia. They also have a great assortment of treats. The prices are great as is the service.

Can’t really review other than to say the sales associate wasn’t helpful especially since he was much more concerned with kicking is out and closing the store so he could go home and we did notice that the prices were outrageous. The canned kitty food was 21−25% more than I usually pay.

Service is good, prices are hard to beat and carried good quality products. Doesn’t have a large selection of toys, but they’re willing to order what they don’t have

Store has great prices and a large selection of cat food, dog food, bird food, and fish food.

I shop at this store about every week and a half and always have a pleasant experience. I have rabbits and have dealt with a litter and was new at the bunny thing. The older gentleman was informative and happy to assist me and the rest of the staff as well. The store is clean and very well organized I bought a cage and they were cheaper for the same quality! I recommend this pet store to anyone its the best around!
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I was hoping to visit the 1777 Hillsdale Pet Food Max store, as it is one of the few in San Jose that carries my dog’s brand of food (Acana). Before I went, I gave the store a call (around 12:45 today) to check the price and if it was in stock. I asked how much the 15 lb bag cost, and shockingly I was told that «they’re all different prices, you have to come in to see,» in a very rude tone. Stunned, I asked if he could check the price tag for me thinking it was a simple request. He then told me that he had customers in front of him in the most condescending tone I have ever heard from a business. I was not even given the option to hold. I have worked in customer service for years, and I know what long lines and ringing phones can do to stress levels, but NEVER have I dismissed a customer in this manner.
To be fair, I’m sure the store is great. However, the response I received is unacceptable and something needs to be done about apparent lack of staff and or respect. In the meantime, I have found another pet food store that was happy to check the availability and price for me

They are cheaper then the bigger Pet name stores. Great selections and they do some home delivery for free. Been going here for a few years now.

I love how this store is extremely in tip-​top shape. Everything is so organized and clean. Prices are a bit lower compared to Pet Food Express, Pet Smart, Petco, and An Jan! Plus they carry unique brands of dog food that I haven’t seen in other stores. Bonus, there is this adorable little dog running around the store. He is the little security guard that watches the shop. ;) I will definitely be back!

The prices are alright, but savings are fairly marginal compared to some other local shops. It’s also near Roy M Butcher dog park, so it was convenient to pick up stuff for my dog after playing.
Came in for a return and it was horrible. The fella at the register nor the boss on the phone could figure out how to get my money back on my checking card. Said there was a problem with it, which was untrue. Had to wait over 15 minutes for them to arrange an exchange.
There are other local shops that have much better policies around this with a deal of greater competence.
Not coming back no matter how close to the park it is.

BEST PRICES on natural dog food! Small and quaint store with the essentials for pet care. Will definitely come back! Bye bye Petco!

Still great prices and great service!!!
I love this place!

In a previous life, I worked for a pet food wholesaler. Each day when the guys would return from their deliveries, they’d bring back any opened bags of pet food which had been returned to the various stores on their run.
I’ve been going to Pet Food Max for about 3 months now. I generally buy a case of wet food every two weeks which costs around $ 22.00. Last week I went to Pet Food Max to purchase grain free crunchies for my two finicky cats and to pick up another case of wet food.
The new crunchies didn’t go over so well. After a three day mutiny by DeeDee and Andy I gave up and decided to return the barely touched bag of kibble.
Imagine my surprise to be told by the store employee that he could not take it back because it had been «opened». Now with this logic, how would one go about introducing new food to their spoiled pets to see if they liked it without losing any money on the deal? By the picture on the bag? «Ooo, Kitty would definitely not eat crunchies with a cougar on the front.» «Hmm, this bag has a fish on it, Kitty always sits in front of the aquarium, she’s SURE to like this!»
In this day and age of big box pet food stores and Internet shopping, you would think that a store like Pet Food Max would make more of an effort to retain their customer base. Especially when that customer spends a minimum of $ 50.00 a month at their store. Eat the cost of one bag of crunchies and reap $ 300 in sales to one customer over the course of a year? Seems like a no brainer to me …

Super happy I found them!
We were going to Petsmart & Pet Food Express for our dog Champ’s Wellness canned dog food and one day we were at Smart & Final on Camden and ran into Pet Food Max next door. My husband went in and noticed the prices on the Wellness food was way cheaper than we had been paying. Today we went in and the can food was 1.89 each. We were paying 2.99 each at the other stores. The people working there are really friendly and helpful and even offered to order anything they didn’t have for us. Wow, great service!
Great place for named brands
Location easy to find
Help is friendly
Small mom and Pop store
Great prices!

We used to get all of our kitty supplies at PetSmart because no one can beat their prices. Recently, our IBD kitty developed a problem with his long time safe protein source, chicken. With no other conventional proteins to turn to, it was time to move on to a novel source.
We switched from Science Diet to Natural Balance, which PetSmart does not carry. There was a significant price increase of approx $ 2+ a day from PetCo. We checked Amazon and the prices were the same. I asked my husband to check out some of the local pet stores and we found this gem! For Natural Balance Limited Ingredient Venison, the price is $ 1.05 instead of $ 1.39−1.57 per can. We are very pleased at the low pricing and will be purchasing all our kitty food here from now on!
Thank you, we really appreciate it! (So does El Cuja and his no-​longer-​hurty tummy!)
:-)

I used to pay $ 65 for my dog food at other stores. It’s $ 38 here.
Cheap toys, treats and training supplies.
But everyone is afraid of my dog… She’s big but she is the most laid back dog you’ll meet. Sometimes big dogs want cookies too!

A nice mom and pop shop located off of Camden/​Hillsdale. I accidentally went to the Target plaza as I had read it was near there, but they’re actually located in the plaza next door, where Smart & Final is. Came here for a Canine Care dental appointment for my pup, and did some perusing while waiting for Rocco to be done. Their food is cheaper than other retail chains, and they do offer a Pet Food Max card as well to accumulate points. I picked up some treats I’d never seen before, and I had mean to buy $ 5 worth, as I had no cash, and there’s a minimum of $ 5. I scored because 3 bags were $ 5! Cashier was friendly, and customers came in knowing him. Seems like a nice neighborhood stop for people to get the essentials for their pets.

Pet Maxx is best! This place is like a hidden gem because got the cat food I need and at the best price I have ever seen it. Oh yeah, I also saved $ 8 bucks on the cat litter, I usually pay over $ 20 for it at Petco and Petsmart. I thought maybe the cat litter was on sale, but the gentleman at the counter said its their everyday price, so I am definitely a customer now!!!
I am college student, I need to do whatever I can save a buck, cause my cat is expensive but I love her :)
and this place definitely help me save.

For my birthday in January, I got a turtle as a gift from a kid. Well, let’s just say, taking care of a turtle is high maintenance. Hahaa… so, when turtle is running out of food, where do I go? I called Pet Food Max to see if they carried turtle food. Of course they did! My first time in a pet store… hmm…where is the food? I asked the kind gentleman to show me where the foods were… BOOM! 1 purchase of turtle food! Thank you for making it so easy! :)

Nice selection of pet foods at competitive prices, if not cheaper, with a homey feel. The Royal Canin cat food was significantly cheaper here than at Petco and even Petsmart. The owner was extremely nice and even let our dog eat a few mini biscuits for free. The son is rather standoffish and really doesn’t need to be there, but if looking to spare a few bucks and for some hard to find brands (e.g. Innova, California Natural) look no further.
P. S. They coordinate with Canine Care for doggie dental cleanings also.