DJ’s Window Fashions

BEWARE — They are going bankrupt and are taking orders but not delivering on them. I am now in the process of working through a small claims court to get my money back and I have had two other people reach out to me with similar experiences. Ruben is a con-​artist who owes me $ 1300!

Back in late November Don and Ruben came to give an estimate for two blinds. At that time, I paid wrote a check to «Ruebens Window Visions» for $ 614. They told me the estimated delivery would be sometime around the second week of December but due to the holidays it could be a week or so late. Right after Christmas I called Don to find out about the blinds — there was no answer so I left a message. Finally this week was actually able to make contact with Don who tells me «Ruben has had some set backs in December and I can’t even get him to call me back. I’m sorry. There are at least 4 or 5 customers in the same situation. «
Total rip off. A great price is wonderful, but not if you don’t receive anything for your money. I feel badly for Don. He is an ailing elderly gentleman who has turned his business over to a complete scam artist. Stay away from DJ“s or anything associated with Rubens Window VIsions.

Don and Ruben had the best price for my honeycomb shades. Their installation was timely and perfect. Ruben recently came back the same day that I called to replace a broken clip.

My experience with DJ window fashions was mixed. I needed to shades for my for my French doors. It all started well. I called Don, made an appointment. Don and his partner Ruben came and we discussed shades. Once the shade came in, I made an appointment for installation. Ruben was a no show and I called him. We rescheduled. He came and partially installed the shades and accidentally broke two of the clips and told me that he would need to come back to install the missing clips once he received new ones from the manufacturer. The clips came in and I scheduled an appointment to wrap up the job and Ruben was a no show. I contacted him to reschedule. And Ruben proceeded to no show on me a couple of more times. Eventually, it worked out and everything installed. I understand that the work was fairly small on the grand scheme of things, but the no shows are tough if you have to take off of work to make an appointment.

I was referred to Don from someone who had previously used him. I called Don and he met with me right away, measured and quoted. I was pleased so I placed the order. I had plantation type shutter blinds installed throughout my home, which involved 7 windows and a slider. He did a beautiful job in less than a week and his price was very reasonable.
Don’s service and price were so good that I used him to install blinds throughout an entire office space where I worked. I moved the offices five years later and had Don install new blinds for the new office conference room.
My only hope is that once I purchase my new home, Don will still be in business and will outfit all of my windows there as well. I can’t stress enough how highly I recommend using DJ’s Window Fashions. Thanks Don!

I had Don install blinds at my new place
He was fantastic. He is honest and hs price is very competitive
I have recommended Don to 12 of my friends and they had the same quality experience
Would recommend him any day

Don is a hard working small business owner. Service and followups can be better, but the reason for 5 stars is his price and honesty. I hate getting ripped off, and I trust him. Have a little patience when working with him, but he got my Job done. My house has 30+ windows and 22 foot ceilings. Give and take. Give him patience and you can expect honesty and excellent price! Stop whining on little things… his prices are at least 30% cheaper. Yes, you’ll need to remind him of things here and there, but again patience. He is not a good fit for the anal type.

First of all, I don’t get why DJ’s get so many mixed reviews. I asked my aunt regarding blind repairs and she recommended Don. Just like hers, my experience with Don was great!
So…I thought the blinds in my place were broken so for 2days straight I slept with the blinds up and ended up waking up at 8am thanks to the blinding sun. I finally decided to get them fixed. I was hoping Don could come on that same day I called — he was very busy but thankfully he managed to come for a quick visit. To my embarrassment, the blinds pull down and close perfectly after Don tugged at them. Yes, I know, I am an idiot for not trying to tug harder. Anyways, so since none of the blinds were actually broken, Don didn’t charge me anything! This shows me what a great guy he is — like what Venkat R. said, Don is not in it just for the money.
I would definitely recommend him to anyone and also request his services when I decide to change my blinds.

I called Don again after close to five years to install retractable shades on my skylights. He was prompt in coming in and taking the measurements and then was back to do the installation. The shades are working great!
What I like about him is his sincerity, dedication and love for his job/​business. He goes the extra mile in pleasing his customers and making them happy. He doesn’t sell. His sincerity and honesty helps him sell.

This firm is great! Don put shades throughout our entire house back in 1994 and did a fantastic job. His price was lower than anyone and the quality and service were all wonderful. Whenever we needed something done, he was always there, quickly and things always went smoothly. Over the years, we had replaced a few to match new color schemes/​decorating and everything always was perfect. Many of our neighbors complimented our blinds/​shades and were referred to him — they were just as happy as we were.
Another great thing about Don is that he repairs blinds/​shades that other window covering companies will say are not salvageable. This is a real money saver.

Called and left a message to request blind repair. It’s been a week and they still haven’t responded. They deserve zero stars. Sorry guys there is way too much competition in your industry for you to not return phone calls, even if it is only for a lowly repair.

The address is not a showroom, so don’t drive here.

First time home owner and first time learning about all the options that are out there for window treatments. As many of you Unilocalers, I am a deal hunter. I researched and learned about all the options for window treatments. I got quotes from not 3 but more than 10 places for various options. I have a massive spreadsheet…
And Don can get any window treatment you want and at a great price that includes installation and free help after they are installed. He beats them all! One of the reasons that he can cut the cost down is that he does not have a showroom. He will bring to you whatever you wish to see. I guess you can say he has a mobile showroom. He is responsive and follows up. Our home closed much later than expected, Don remembered us and called to see how we are coming along.
Being new at this and having to get 18 windows covered, it was difficult to decide what is the best and most economical option. Don was great, gave me suggestions and guided me through the process and recommended a great color as well. He is never pushy about more expensive options (there many many many out there…) We ended up getting all honeycombs top down bottom up, blackout honeycombs for the bedrooms. Even with all his help, I changed the order several times. He was always patient and adjusted the order. Even with all the changes, amazingly we got all the windows installed in time for visitors.
The best day I had in our new home filled with boxes and windows covered with brown packing paper is when our honeycombs were installed. They look beautiful and now we can sleep in with the blackout honeycombs. One of them did not fit quite right, Don came back and fixed it.
If you want window treatments that fits perfectly and as we now know window frames are not build perfectly, there is bound to be scratches during the installation process. Nothing that is not easily fixable. Other installers would have the same issue. No business person can always be there the exact date and time you need, if they did, that would mean they are not good and not busy.
Don is the person I go to for all my window solutions. I will be putting up drapes soon to soften the windows, he will be coming back for that. He truly cares for his customers and want them to be happy with their window treatment choice and enjoy their home.

Like I said, this place was never going to call or follow up on their job that was never finished.
Instead, I hired Blinds n Shades in Campbell, and had them come re-​install all my shutters. They did a FANTASTIC job. You can read my Unilocal review on them.

Called to see if they could repair a Hunter Douglas honeycomb blind. They stopped by the same afternoon in between jobs to look at it and it turned out to be an easy fix. They took care of it on the spot and wouldn’t even let me pay them. I know where I will be purchasing any future blinds!

Looked up and called up DJ’s window fashions after I read the reviews on Unilocal.We had one another windows treatment guy come in earlier, in comparison Don was more hands off. He handed us, infact left us the entire brochure of samples, which gave us time to actually sort through the numerous options and pick the one’s we liked. So thumbs up to that approach.
However, we felt that we had to do our own research, we sort of expected him to give his inputs based on our needs. So read up on window treatments if you plan on calling them. He was nice enough not to push an expensive sliding treatment that we liked, so another star for his honesty. If the story ended here this review would have gotten a 4 – 5 star.
He promised to get back to us in a week, said the treatments would need to be per-​ordered, we paid him half the amount as down payment. A week passed by, we didn’t hear back from him, a couple of calls later– he calls up and tells us that the treatments are here– and that he could come in. He said it will be 3hrs work and all blinds would be done at once, but on the day of installing the blinds he informed us that one of the blinds have not arrived yet so we ended up making another appointment to set that up.
We didn’t get any updates on one of the blinds as well, but he charged us the entire amount without completing the job. Again no follow up calls after we left him a voice mail. A week later he calls up to say they are a little more delayed. Another week passes by, out of the blue one day he drop by with no prior appointment saying they are here and he would like to install them. And install them he does.
The installments are ok. Two of our window treatments don’t pull up and down smoothly– we may call him to look into them. The pricing seemed fair, the service felt unprofessional with multiple visits, it could have been scheduled better. The product quality was very good, we selected hunter douglas products and we are happy with the installation so far.

Couple of years ago, Don installed window coverings in several rooms in the house. It was an OK job — took a bit longer than expected, but OK. Recently, a pull system for the roman shade got damaged somehow — the shade won’t roll up on one side. I called Don and asked to come and repair it. He agreed, scheduled date and time — and never showed up. Several days later, i called again, he set up another date and time — and again, no-​show. I left a vm, and even sent a fax — and never heard back from him again. Looks like he does not stand behind his product. Very disappointing.

UPDATE: 2 days after my initial review, I received a call from Don telling me that my shades were backordered in the factory and he will keep me updated from that point on. There was a significant improvement in communication from that point and he called me every other day to give me an update and letting me know when we should expect the installation. Finally, we had the shades installed this week (3 weeks later than the original promised installation date) but at least they look good. Due to the unexpected and sudden improvement in Don’s responsiveness and finally receiving the shades, I am revising my review to 3 stars but still taking away 2 stars for keeping us in the dark and frustrated for 3 weeks.
ORIGINAL REVIEW:
I cannot understand how this place gets 5 stars on Unilocal.We gave an order for 2 simple wood blinds about 3 weeks ago, which was supposed to be installed at our house 2 weeks ago. After hearing nothing from them for 2 weeks after our order, I called them and the owner said they will check if they have our blinds and call us tomorrow. Of course no call the other day and I call them 2 days later; again they don’t even know if they have received the blinds from the factory and they promise to check the shop and give us a call, again no call the other day. This keeps going on like this, after 5 calls and another week; we still could not even learn whether they received the blinds I paid for from the factory or not… I have never worked with such non-​responsive company and I am wondering how many more weeks it will take to get our blinds installed.
I will update my review with the installation experience and how long it actually took to get the blinds, when –if ever– we get the blinds installed.

We had about 10 sets of window treatments put in by Don and his crew in a mixture of honeycomb, wood blinds, and shutters. Don visited us twice and gave us lots of options, and didn’t mind our last minute changes before the order.
DJ was MUCH cheaper than the other two quotes we got, and he carries the same brands you will find everywhere else. We love our honeycomb shades, we opted for the ones that raise from the bottom or lower from the top, and they work great for letting in natural light while also having privacy.
There was one mistake with one set of blinds being too long due to some sort of mismeasurement or factory confusion, but Don fixed the that right away.
Great experience overall, we highly recommend Don to everyone.

We just had the guys in here (including Don, the owner) installing our window treatments. They look great! They installed them in less than an hour and demonstrated how to use the cordless ones.
We went cordless because we are having a baby and were willing to pay the premium. Don walked us through our options and we chose resin as a compromise between expense and good looks. Turns out they don’t make resin cordless, so he said we have to go polymer. Then turns out they don’t make those cordless, so he upgraded us to lightweight wood (even left us the samples for an evening to ensure we could choose the right color with the new material). Didn’t charge us extra, even though the wood is a lot more expensive. That’s integrity, and it’s pretty rare nowadays.
Did I mention that Don’s bid was the best, too?