Cosmo Prof

This is the worst cosmo prof out there! The girls do not like their jobs or at least it seems like they’d rather gossip and text on their phones. Product selection is decent and sales make it worth going once a month but id rather go to the other locations than this one.

People here are sooo sooo rude! they don’t even give a shit to help you. when I went here my first time yesterday, I was looking for a matrix set. before I came I called them and asked if they still have it and they said yes there’s alot. but right when i came there they said they ran out and it’s our fault we didn’t tell them to save one. one of the Mexican workers said shed call other places to see if they have any more. i waited for over ten minutes and the whole time she’s been off doing something else. I went up to her after being so pisses from waiting and asked if she happened to have made the call yet and she said «oh yeah my bad .no other cosmo stores have any».seriously…what kind of customer service is that…

I am a licensed Cosmetologist and Esthetician so I shop at Cosmo Prof frequently. I went to San Jose to pick up a product that Santa Cruz didnt carry, and the staff was extremely rude. She told me to go get my product at a drug store and then when i finally found what i needed i stood at the register for ten minutes before she rang my product up. I almost walked out and i will certainly never shop there again.

You need to be a student in a beauty college or licensed as a cosmetologist, manicurist, or aesthetician to purchase anything here. The prices are way lower than salon prices. The upside of going to beauty school! Yay!
I buy all my hair products here and some make up too. Professional brands such as Paul Mitchell, Pravana, Tigi, Sebastian, Matrix, Redken, Opi, ISO, Nioxin, back to basics to name a few can be purchased individually not like wholesale or anything. So thats cool. If I want just one hair dye it costs me $ 5-​$ 7 instead of $ 10-​$ 20 for a cheap brand at Walmart or Longs Drugs. I love pravana semi permanent colors!